Smile Train Reviews | Glassdoor

Smile Train Reviews

Updated June 12, 2017
7 reviews

Filter

Filter


3.5
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
(no image)
Susannah Schaefer
5 Ratings

Employee Reviews

Sort: PopularRatingDate

  1. "Finance Department"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in New York, NY
    Former Employee - Anonymous Employee in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Smile Train full-time (More than a year)

    Pros

    Great place to work and the managers treat you like a family member.

    Cons

    None at this time. No cons during 2 years.

    Advice to Management

    Keep what you are doing, the cause makes us a better person.


  2. "Good cause, bad managers/management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at Smile Train full-time

    Pros

    Great central location in Manhattan. Easy commute. Work is some what rewarding. Cool office mates

    Cons

    Everything else. ZERO upward mobility.

    Advice to Management

    Listen to your sub ordinates. You need to make your subordinates or those who are non managers "Fit in" with you.

  3. "Smile Train Review"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Associate in New York, NY
    Current Employee - Senior Associate in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Smile Train is a wonderful working environment where everyone is friendly, helpful and professional. I'm especially impressed with how much they emphasize the importance of a good work-life balance.

    Cons

    The only con I would have is the working from home policy is unfair where Directors and above can take as many working from home days as they want, and everyone below only gets 5 working from home days per year or less.


  4. "anonymous"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous in New York, NY
    Former Employee - Anonymous in New York, NY
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    The mission is a really great cause. I left work feeling that my contribution helped saved someone's life.

    Cons

    A nonprofit run like a company: a) No room for career advancement b) time off is poor; you receive a maximum of weeks for paid and unpaid time off c) professional development is not encouraged by HR

    Advice to Management

    Look at how other companies run their HR department and take their best practices


  5. "Smile Train is a place filled with enthusiastic people who are working towards an amazing goal."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Approves of CEO

    Pros

    A company with real values: When you work there you understand how a non profit really works and how amazing it is that people are so devoted to that mission. The office is friendly, fun and relatively informal.

    Cons

    The work is relatively easy and seems very administrative. I didn't feel significantly challenged over the course of my time there.

    Advice to Management

    I think Smile Train does a great job of building camaraderie within the office. There should be more transparency between departments so more groups can collaborate. It would be nice to see more quantitative people working on the projects.


  6. "Great Learning Experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Marketing Intern in New York, NY
    Current Employee - Marketing Intern in New York, NY
    Recommends

    Pros

    Open Door Policy
    Smart and Motivated Employees
    Run like a competitive business (very corporate due to CEO's past history)
    Exposure to all areas of business as an intern
    Completed interesting projects and spoke with great mentors!
    Very nice work environment, employees get lunch breaks and it is a 9-5 day for interns
    Flexibility on the part of the management

    Cons

    Donor Relations can sometimes be boring but is such an important aspect of the business
    No Established Internship Program
    I cant say anything about the company long term positions- I wasn't there for long enough, overall people seemed content with there work
    Unpaid position

    Advice to Management

    Create an internship program, overall I think that Smile Train has a lot to offer recent graduates and undergrads and I am sure can always use a hand to help with donor relations, an internship program would be an asset to the company!


  7. "Œuvre de charité compatissante."

    StarStarStarStarStar
    Current Contractor - Consultant in Sana (France)
    Current Contractor - Consultant in Sana (France)
    Recommends
    Positive Outlook

    I have been working at Smile Train as a contractor (More than 3 years)

    (Translated from English)

    Pros

    Ses objectifs très évidents sont l'aide aux enfants qui souffrent d'une malformation.

    Cons

    Travail au sein de communautés défavorisées et extrêmement pauvres.

    Advice to Management

    Les bons principes d'encadrement offrent à tous et toujours d'énormes récompenses.