Smith & Wollensky Reviews | Glassdoor

Smith & Wollensky Reviews

Updated September 26, 2017
24 reviews

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3.4
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Nick Valenti
9 Ratings

24 Employee Reviews

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  1. "Great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Bartender in Boston, MA
    Former Employee - Bartender in Boston, MA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Smith & Wollensky full-time (Less than a year)

    Pros

    Great money, excellent co-workers, hours not too bad.

    Cons

    Not many to speak of.

    Advice to Management

    Hear out employees when concerns arise, be willing to adapt. Again, management was not a negative.


  2. "Nothing to write home about"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I have been working at Smith & Wollensky full-time

    Pros

    Great food and nationwide recognition

    Cons

    Zero training. No excitement or pride in staff. Not a fun place to work. Managers seem burnt out, and servers are too old, miserable, and jaded. Managers don't even know names of hourly associates. Managers never even say hello. Way too old school....

    Advice to Management

    Come down from your crystal castle and let the staff know you care about them, and not just the dollar signs.

  3. "Server/Bartender"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Server/Bartender in Boston, MA
    Former Employee - Server/Bartender in Boston, MA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Smith & Wollensky full-time (Less than a year)

    Pros

    Great people and management staff

    Cons

    Constant turnover of employees, but that's to be expected


  4. "Fine Dining Server"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Server in Boston, MA
    Former Employee - Server in Boston, MA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Smith & Wollensky full-time (More than a year)

    Pros

    Good money, beautiful atmosphere, great food

    Cons

    Poor management, loses money for the restaurant

    Advice to Management

    Be nicer to customers. Spend more time marketing your company. And less time drinking on the job.


  5. "No longer open"

    StarStarStarStarStar
    Former Employee - Manager in Washington, DC
    Former Employee - Manager in Washington, DC
    Doesn't Recommend

    Pros

    The only good thing about that place was the staff.

    Cons

    Company shut down location with no notice.

    Advice to Management

    Shame on senior management and company owners for putting 45+ employees out of work without any notice. Not a good feeling for me as a manager.


  6. "Great job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Miami, FL
    Current Employee - Anonymous Employee in Miami, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Smith & Wollensky full-time

    Pros

    One of the best jobs I'll have. During season you can expect to make 1,000-1200 a week. Great place to have on a resume.

    Cons

    Not an easy place to work, but this is the restaurant business. There's a lot of seniority so it takes time before you start earning the real money

    Advice to Management

    Upper executive management needs to focus more on letting each location do what they have to for that particular location. It's a corporate company.


  7. "Server"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook

    I worked at Smith & Wollensky full-time

    Pros

    The staff and most of the managers are fantastic to work with. Good people with good hearts.

    Cons

    Many customers are very difficult to deal with. It takes years to get enough seniority to have flexibility with your schedule and get shifts that make good money.

  8. "Server"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    The money is very good for a server. Very flexible schedule. Beautiful atmosphere on government cut where all the cruise ships go by.

    Cons

    Very difficult to work. Physically demanding because it is so large with stairs everywhere. Also hard to work outside in the blazing heat. Most times very busy. Often long hours without even a break to eat.


  9. "Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Approves of CEO

    Pros

    Great company to work for

    Cons

    No cons come to mind


  10. "Good place"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Server in Chicago, IL
    Former Employee - Server in Chicago, IL
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Good tips and very fast paced restaurant. Whenever there was an issue with the management, it was resolved in the best way possible. It was a good side job for some extra cash.

    Cons

    None. Overall good place for work.


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