SmithBucklin Reviews | Glassdoor

SmithBucklin Reviews

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Found 212 reviews

3.1
StarStarStarStarStar
Rating TrendsRating Trends
51%
Recommend to a Friend
87%
Approve of CEO
SmithBucklin CEO Matt Sanderson
Matt Sanderson
58 Ratings
Pros
Cons
More Pros and Cons
  1. Helpful (2)

    "Good onboarding"

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Director in Chicago, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at SmithBucklin full-time for more than a year

    Pros

    As a new executive I was pleasantly surprised by the customized and comprehensive onboarding. I've worked for many companies in my twenty year career, big and small, and I've not received the same quality and individualized attention before.

    Cons

    The meeting rooms need better tech capabilities.

    Advice to Management

    I heard that the company was investing in more training next year. I know that is an important feature for younger professionals. I'd like to understand the level of investment. This is is something that differentiates companies in the marketplace.

  2. Helpful (8)

    "Bootcamp"

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Event Coordinator in Chicago, IL
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at SmithBucklin full-time for more than 4 years

    Pros

    The SmithBucklin Event Services unit is seen in the industry as event planning bootcamp. People in the industry seek out SmithBucklin event planners because of the level of excellence shown in our events and how hard of a worker SmithBucklin shapes its event planners to be. From day one, it's sink or swim, and not for the faint of heart. The pace is fast and you are responsible for more in your first year than you...

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    Cons

    It's sink or swim, it's seen as bootcamp, you have tons of responsibilities, and you are expected to work very hard for little pay and inadequate support. Every person's experience at SmithBucklin is different because your experience is entirely dependent upon your unit/boss/clients. In some units, people have one client and one boss and are able to come in and do their job and leave promptly at 5. In other units,...

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    Advice to Management

    Ensure all units are following through on the great structures that are in place and that messages aren't getting lost in translation. SmithBucklin is a great company, but each employee's experience is dictated by their individual unit, unit head, boss and client set. There needs to be more continuity in overall experience by providing guidelines for employee workloads/work environments. For example, everyone in a...

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  3. Helpful (4)

    "Want millennials, can't keep them"

    StarStarStarStarStar
      Current Employee - Anonymous Employee 

      I have been working at SmithBucklin full-time

      Pros

      You get to work in a team and get to try a variety of roles. This is a good job for those who are recent graduates and are not sure what they want to do for a career.

      Cons

      Flexibility of job depends on what manager you have. Overworked and not enough pay. This is not a place for those who have more specific interests and want to move upward in their career. You will feel stuck.

      Advice to Management

      Be clear with what the position you are hiring for entails. A reason people do not stay is because they come into the job thinking they know what they were getting into and then realize that they are just doing the work other people don't want to do. Be more flexible with millennials, not only with the older generations.

    • Helpful (4)

      "Making Strides"

      StarStarStarStarStar
      • Overall
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Anonymous Employee in Chicago, IL
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at SmithBucklin full-time for more than 2 years

      Pros

      I am writing this review today as I feel too often only negative responses are captured, rather than the positive ones. Today, our CEO sent a heartfelt email to our organization in which, made me tear and feel proud to work for a great leader who opened up and communicated to our organization the way he did. Thank you. This was a pivotal moment and one that I don't want to go unrecognized nor unappreciative. He's doing...

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      Cons

      We need more progressive benefits and flexibility. Often times, we are so consensus driven that it take a year to make a decision. Advice to Management: Move forward and don't worry about those resistant to change - change and then it will become their new norm. There are certain leaders that still only know how to say no. Change that - or we we will continue to see high turnover.

      Advice to Management

      Keep moving forward - but move forward with passion and disruption if needed. Thank you for the heartfelt message - that meant a lot to our culture of who we are and our stance of inclusiveness.

    • Helpful (1)

      "Senior Associate"

      StarStarStarStarStar
      • Overall
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Anonymous Employee 

      I have been working at SmithBucklin full-time

      Pros

      Collaborative environment, ability to work on many high-profile, high-stake projects

      Cons

      Lets of work to be done - often have to be willing to put in extra time

    • Helpful (3)

      "Worst job I've ever had."

      StarStarStarStarStar
      • Overall
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Anonymous Employee 
      Doesn't Recommend
      Negative Outlook
      Approves of CEO

      I worked at SmithBucklin full-time

      Pros

      Strong team bond with my peers. Opportunity to travel often if that is of interest to you. The newish CEO seems to care and I hope he will change the company in a positive way. Room to grow your career with promotions.

      Cons

      Little to no training, no thought from management about your workload, disconnect between teams and lack of communication between different departments, VERY HIGH turn over company wide which means constant additions to your work load.

      Advice to Management

      Properly train your staff. Address the issue of your staff turnover other than the excuse of "this might not have been the right environment for that person".

    • Helpful (4)

      "Do Not Recommend"

      StarStarStarStarStar
        Former Employee - Anonymous Employee in Washington, DC
        Doesn't Recommend
        Approves of CEO

        I worked at SmithBucklin full-time

        Pros

        The people and location is what makes SmithBucklin, which is the reason for the 1 star. Besides that I do not recommend this company to anyone.

        Cons

        Entire experience. The environment of SmithBucklin is very stale and not inspiring. The company strives to obtain new business but I think that the companies are better off without SmithBucklin's help. There is no real structure within the departments. A lot of turnover so whatever learning tools that were in place go out the window as soon as upper management is out the door. Upper management from the marketing department,...

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        Advice to Management

        Hire management that is qualified to do their jobs and do not promote them if they have not had any formal training to do their job, i.e. events department.

      • Helpful (5)

        "The churn and burn is real"

        StarStarStarStarStar
        • Overall
        • Culture & Values
        • Career Opportunities
        • Compensation and Benefits
        • Senior Management
        Former Employee - Anonymous Employee 
        Doesn't Recommend
        Negative Outlook
        Disapproves of CEO

        I worked at SmithBucklin full-time

        Pros

        Good location, good experience (but, depending on your department, any successes you make will likely be in spite of managers/leadership, not because of good mentorship or support

        Cons

        -Workload is extremely unrealistic and unevenly distributed, even within the same department. -Leadership compounds workload problem. Managers are too overloaded to effectively people manage. Certain directors actively interfere in employees’ ability to do the work. -Some members of leadership make borderline inappropriate advances toward mid-level/junior staff (who are mostly young women. -HR exists to carry out whims...

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      • Helpful (7)

        "Stepping stone"

        StarStarStarStarStar
        • Overall
        • Culture & Values
        • Career Opportunities
        • Compensation and Benefits
        • Senior Management
        Former Employee - Senior Associate in Chicago, IL
        Doesn't Recommend
        Neutral Outlook
        Disapproves of CEO

        I worked at SmithBucklin full-time for more than 2 years

        Pros

        Great office location. Got some good resume-building skills, including everyday contact with high-level executives inside and outside the organization. Higher management is aware of many of the problems within the company, which I genuinely think is a pro. I had an amazing direct supervisor.

        Cons

        Outside of my direct supervisor, my experience with management involved an intolerably high level of micromanagement. My perception was that 1. everyone at the company felt that the industry and the organization was so specialized, complex, and unique that it required years to fully understand and implement correctly, meaning that 2. no one trusted me to really do my job because I didn't have five years of tenure with...

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        Advice to Management

        Stop micromanaging. Trust your employees, and if you don't, train them better. Start diversifying leadership immediately.

      • Helpful (5)

        "Unparalleled Experience for Lower than Average Pay"

        StarStarStarStarStar
        • Overall
        • Culture & Values
        • Career Opportunities
        • Compensation and Benefits
        • Senior Management
        Former Employee - Coordinator in Chicago, IL
        Recommends
        Negative Outlook
        Approves of CEO

        I worked at SmithBucklin full-time for more than 4 years

        Pros

        If you're looking to get into and stay in the association industry, then the experience that you will get at Smithbucklin is invaluable. A lot of people at stand alone associations don't have any idea how to do work that is outside of their department (i.e. if you're in events you don't know how to do board governance, if you're in membership you have no idea about how marketing works, etc.) but at Smithbucklin, you...

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        Cons

        Smithbucklin underpays. Most people I know who leave for stand alone organizations are getting paid 15k-20k more a year than they were at SB and doing half of the work. The work life balance is fine at the beginning, but with so much staff turnover, the work piles up and piles up. Once they realize that you're good at your job, they'll give you more responsibility and expect you to do more work for the same salary or...

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        Advice to Management

        Give attention to the clients you already have and stop focusing so much on acquiring new business. That may be where the money is at, but if you don't provide good service to the clients that are already there, they're going to RFP and leave for better customer service elsewhere. Also, get rid of the upper management politics and promote solely based on how well people perform their job. Maybe then you wouldn't lose...

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      Found 212 reviews