Smiths Medical Reviews in Saint Paul, MN | Glassdoor

Smiths Medical Saint Paul Reviews

Updated September 10, 2017
22 reviews

Filter

Filter

Saint Paul, MN

2.8
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
Smiths Medical President & CEO Chris Holmes
Chris Holmes
1 Rating

22 Employee Reviews

Sort: PopularRatingDate

Pros
Cons
  • Establish flexible work-life balance program and support it (in 9 reviews)

  • Over control from upper management (in 15 reviews)

More Pros and Cons

  1. "Inept management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Saint Paul, MN
    Current Employee - Anonymous Employee in Saint Paul, MN
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at Smiths Medical full-time

    Pros

    This is very hit or miss. In my department the crew is tight-knit and work very well together. Other depts are far from even professional

    Cons

    Apathetic management. Personnel concerns are rarely given more than face-time.

    Advice to Management

    Address concerns...and quit giving in to the squeaky wheels that create all the drama.


  2. Helpful (9)

    "Run away"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Saint Paul, MN
    Former Employee - Anonymous Employee in Saint Paul, MN
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Smiths Medical (More than 10 years)

    Pros

    It is a job and under the right manager you will enjoy your work for the most part.

    Cons

    Arbitrary decisions. The poor decision makers remain with the company while those with the most historical knowledge have been layed off. If you are looking for long term work with no financial recognition this is the place for you.

    Advice to Management

    Give people raises. Drop the pretense of Merit increases. NO matter how hard one works there is no financial recognition for extra effort.

  3. "Review"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Contractor - Research and Development Engineer in Saint Paul, MN
    Former Contractor - Research and Development Engineer in Saint Paul, MN
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Smiths Medical as a contractor

    Pros

    Work was interesting and engaging. Good experience, work was tailored to strengths. Overall a good learning time for an internship

    Cons

    tech is pretty old fashioned, there really wasnt any decent innovation going on. everyone seemed stuck in their ways

    Advice to Management

    Management was good for me but I could tell it wasnt for everyone. Overall very good and helpful. Although minimal deliverables were given/instructed


  4. Helpful (4)

    "The Dark Ages"

    StarStarStarStarStar
    • Culture & Values
    • Senior Management
    Current Employee - Anonymous Employee in Saint Paul, MN
    Current Employee - Anonymous Employee in Saint Paul, MN
    Doesn't Recommend
    Neutral Outlook

    I have been working at Smiths Medical full-time (More than a year)

    Pros

    Limited pockets of talented and genuine people

    Cons

    Thought leadership, diversity, culture, and processes are very immature, at least a decade behind, if not two

    Advice to Management

    You are a global company, reflect that in your priorities and decision making. You are a medical device company, you're supposed to care about people, not just the FDA, but more so about your consumers and your employees. If you do that, all the regulatory compliances will be second nature.


  5. Helpful (1)

    "Senior Electrical Engineer"

    StarStarStarStarStar
    Current Contractor - Senior Electrical Engineer in Saint Paul, MN
    Current Contractor - Senior Electrical Engineer in Saint Paul, MN

    I have been working at Smiths Medical as a contractor (Less than a year)

    Pros

    Very nice work force crew.

    Cons

    Upper management is in flux, thus big scope changes in employment due to out sourcing work..


  6. Helpful (11)

    "Fair but company is a jumbled mess"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Saint Paul, MN
    Current Employee - Anonymous Employee in Saint Paul, MN
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Smiths Medical full-time (More than 3 years)

    Pros

    Plenty of opportunity, not pigeonholed in one area. New management so excited about what the future brings. They've really started looking seriously at what it takes to be a profitable company in the Medical Device arena.

    Cons

    Disorganized. Continue to hire more and more Vice Presidents with nice salaries, perks, and bonuses to help identify the strategies to drive the company while people at the lower levels get absolutely no help and more and more work gets heaped upon them. Many people have left the company but managers, directors, and VPs have meeting after meeting and have continued gathering data for over a year to help them get their arms around the problem but do nothing to actually hire replacements which in turn upsets the people that have stayed. It's a downward cycle.

    Advice to Management

    Time to get off the fence. Stop hiring VPs and start hiring people that actually get the job done. Develop an org structure that promotes responsibility and accountability.


  7. Helpful (2)

    "Smiths Medical getting recognition it deserves"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Saint Paul, MN
    Current Employee - Anonymous Employee in Saint Paul, MN
    Recommends
    Positive Outlook

    I have been working at Smiths Medical full-time (Less than a year)

    Pros

    Nice to see Smiths Medical gaining visibility in the medical device community in Minnesota (per the Start Tribune article September 28). I've been impressed with CEO Jeff McCaulley's drive for culture change within the organization and greater competitiveness in the market. Most of the colleagues I interact with are dedicated, focused and down-to-earth. I'm optimistic about the company's future. And frankly, it's energizing to work at a place that's focused on how it wants to change.

    Cons

    The combination of a global organization and a matrix structure can cause confusion over who's responsible for what, and sometimes slows down decision-making. There are strong personalities at the leadership level just below the CEO and they don't always seem to operate as one team.

    Advice to Management

    Continue to be consistent with organizational change messages, and continue to celebrate wins! Also recognize that employees are watching the senior team for its actions as well as its words.

  8. Helpful (4)

    "Short term job, don't consider a career here"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Engineering in Saint Paul, MN
    Former Employee - Engineering in Saint Paul, MN
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Smiths Medical (More than a year)

    Pros

    Working in Medical can be satisfying. The pay is decent. The expectations are low. The infusion products keep selling well despite no new products in over 5 years.

    Cons

    Can hardly describe the poor management that has pervaded this company for so many years. The latest management is weak and verbally abusive. They freeze employees current pay, yet are paying million plus to consultants to tell them how to run the business. The Vice Presidents are in a constant shoving match which leads to a VP being fired or bought-out about twice every year.

    Advice to Management

    Sell the company to proven leaders. Halyard Health or Cardinal Health.


  9. "Software Engineer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Software Test Engineer in Saint Paul, MN
    Former Employee - Software Test Engineer in Saint Paul, MN

    I worked at Smiths Medical (More than a year)

    Pros

    Large company, Friendly environment,Nice people

    Cons

    Less pay, Takes a lot of time to review.


  10. Helpful (9)

    "Very Dysfunctional Medical Device Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Research and Development Engineer in Saint Paul, MN
    Former Employee - Research and Development Engineer in Saint Paul, MN
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Great 401K match if you can survive the 3 years it takes to become vested. If you're there less than 3 years you get nothing.

    Cons

    Smiths Medical is extremely top heavy. The Vice Presidents, Directors. Managers and Program Managers easily outnumber the Engineers. If you work as an engineer developing a product in the pipeline for product release expect to be micromanaged and have daily deliverables that must be met or else. When I worked at Smiths the President was fired and all the VP’s either quit or were let go. High turnover at all levels of company except a clique of managers and engineers that have been there for quite a few years and look out for each other. Extremely toxic culture that keeps getting worse. Dozens of Engineers have quit because they hated working for 2 managers in product development. These 2 managers only excel at throwing people under the bus, but despite all that, have quickly risen to the position of Senior Engineering Director.
    Smiths Medical is run by marketing, individuals in charge of different products are called global product managers (gpm) and typically they have no knowledge of engineering and usually rise up in the company through politics. Before they got their marketing jobs they’ve had positions such as a nurse, a schoolteacher and an engineering technician. Global product managers that do have engineering backgrounds were miserable failures as engineers. One gpm introduced a product change for a cost improvement when they were still an engineer that resulted in an FDA warning letter and shut a manufacturing line down for months and cost Smiths millions of dollars but has since been promoted twice.
    If you are lucky enough to get a job in the advanced R&D group you get a pretty easy gig. All expense paid trips around the world doing voice of the customer visits and other trips investigating some technology that will never work. Free lunches most days and frequent promotions despite the fact the group has never produced anything while burning through tens of millions of dollars and starting one failed project after another. While the advanced R&D group is at it they usually find some scapegoat to pin their numerous failures on. The advanced R&D group never have any real deliverables and only show gullible upper management 3D printed conceptual models of their supposed progress. Advanced R&D team is just a department that produces nothing more than smoke and mirrors. Maybe someday the upper management team will catch on? Smiths is a very low tech company and only got a 3D printer 2 years ago despite the fact that 3D printing technology is decades old.
    If you work in product engineering or the regular R&D group expect to be overworked and understaffed, working up to 70 hours a week just to keep up. You will be forced to spend half your time preparing PowerPoint presentations for management and will be criticized for irrelevant things like too much or too little white space. Smiths has only released a few new products since the CADD-Solis in 2008 and they were only software upgrades. An engineering manager stated that Smiths has recently tried to hire engineers from only the lower ranked schools so they won’t have the options for quitting and going to other medical device companies. The manager said that students from the top schools or engineers with advanced degrees usually move on to the top tier medical companies like Medtronic, St. Jude and Boston Scientific. Smiths has failed for more than a decade at delivering a simple connector change that has already been approved for a 510K release. Smiths is a terrible, failed company with the only constant being the clique of middle and line management cronies that have been together for quite a few years and a few backstabbing newcomers that are only interested in keeping their jobs, not in the profitability or success of the company.

    Advice to Management

    Get rid of the politicians and the incompetent middle and line management team, not the people who actually get the work done.


Showing 22 of 221 reviews
Reset Filters