Snap-on Reviews | Glassdoor

Snap-on Reviews

Updated November 13, 2017
170 reviews

Filter

Filter

Full-timePart-time

170 Employee Reviews

Sort: PopularRatingDate

Pros
  • Great benefits including insurance, EAP, 401k and even a pension (in 9 reviews)

  • Great company, great benefits, everyone is eager to help and make you successful (in 9 reviews)

Cons
  • Long hours, difficult customers can play a part (in 11 reviews)

  • Not enough emphasis on work-life balance (in 6 reviews)

More Pros and Cons

  1. "Sales Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Snap-on full-time

    Pros

    Quality Product, Brand Recognition, Macro Managed, Manufacturer of your own product that you are selling, 95 plus years of great company success.

    Cons

    Lots of hours needed to make a competitive salary, no company car or even much of an expense allowance, Fortune 500 mentality and treatment of employees, little support in the field or with training (in certain jobs)

    Advice to Management

    Get back to your roots and be an all around world class company. That starts with treating your employees like assets instead of 70 hour a week expendables. That might also mean spending some money.


  2. "Great benefits"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Snap-on full-time

    Pros

    Great place to get experience. A lot of responsibilities and meetings but if you put in the effort you will be rewarded. Make a lot of good connections in the automotive industry.

    Cons

    Baby sitting franchisees after they make a sale. As much as you teach them they won't always retain what you've taught them so be prepared to do it over and over and over again. Not much opportunities to grow on the diagnostic side.

    Advice to Management

    Continue to take care of your sales force.

  3. "Great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Snap-on full-time

    Pros

    The people are amazingly talented and very down to earth.

    Cons

    High stress work environment


  4. "Programmer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Programmer Analyst in San Jose, CA
    Current Employee - Programmer Analyst in San Jose, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Snap-on full-time (More than a year)

    Pros

    Always encourage to lear new things.

    Cons

    Compensation could be lttle more .

    Advice to Management

    N/A


  5. "Diagnostic Sales Developer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Diagnostic Sales Developer in Buffalo, NY
    Former Employee - Diagnostic Sales Developer in Buffalo, NY
    Neutral Outlook
    Approves of CEO

    I worked at Snap-on full-time (More than 5 years)

    Pros

    Good retirement. Ability to make commissions and bonus

    Cons

    Company is behind the times


  6. Helpful (4)

    ""Equipment Sales Specialist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Equipment Sales Specialist in Palm Bay, FL
    Former Employee - Equipment Sales Specialist in Palm Bay, FL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Snap-on full-time (More than 3 years)

    Pros

    Company benefits
    Flexible schedule
    Learning experience
    Nothing else is good

    Cons

    Micro management, constant report data entry requirements.

    Age discrimination, sexual discrimination, religious discrimination, racial discrimination, they are all here.

    No marketing for this division or products.

    Poor quality control of final products.

    Customer complaints not dealt with properly.

    Poor service representation, lack of service personnel to deal with products.

    After you are hired you find out that they use other channels of distribution in your "protected territory" to undersell products at lower prices and they do not allow you to price match.

    No co-operation with other divisions of Snap-on. You must use your own vehicle, trailer, home office, computer, cell phone, etc.

    The only thing they provide is sub-standard training, brochures and business cards.

    You get a "non-reimbursable expense" check plus commission instead of a salary and are required to cover every single one of your expenses and work as many hours needed to get the job done.

    Snap-on does not give you a protected territory, they sell competing items through their tool dealers, independent representatives in the same area, and through Advance Auto Parts and Napa Auto parts stores.

    Unless the equipment is from John Bean you do not get paid, so your territory is not protected.

    They do not pay a salary, you get an expense account that does not count towards income so it is hard to get a bank loan when you want to buy a home.

    You are on your own. Your mangers purpose is as follows: 1) Collect your reports and compile them with others to make a report to give to his manager, who then takes those reports and compiles them for his manager. 2)To harass you with threats if you are not making your numbers. They may give you a grace period at first to reach the numbers that are expected of you. If you are good at either brown nosing, or a good enough salesman that you can convince management that things are going to be better, you will be left alone.

    Low pay, low commission, incompetent upper management, incompetent lower management, poor opportunity to succeed, poor training, no support.

    Be prepared to spend more than you make in the first 1 to 2 years.

    Advice to Management

    You need to re-evaluate these 20-year-old territories. You cannot continue to just believe the words from managers that it is the salespeople that are the problem. Most of your managers are lazy and ineffective, some of them have more than one job and own other businesses. This is because the job you gave them is so easy they can put a few hours a week into it and still get paid and their superiors are their buddies that will cover for them. They are unwilling to manage and come up with new and fresh ideas, and instead sit and hold the reins of a floundering division.


  7. "Industrial account Manger"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Associate Account Manager in Providence, RI
    Current Employee - Associate Account Manager in Providence, RI
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Snap-on (More than 5 years)

    Pros

    Positive work environment. Great Products. Great customers. Great place to work overall

    Cons

    None. Great place to work

    Advice to Management

    New management doing well with employee input.

  8. "Wonderful"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Snap-on part-time

    Pros

    They treat their employees equally and fairly

    Cons

    Wish more positions were available in North Carolina


  9. "Company store manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Mobile Company Store Manager
    Current Employee - Mobile Company Store Manager
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Snap-on full-time (More than 3 years)

    Pros

    Amazing benefits. Great opportunity to grow and establish yourself within the snap on business while having fantastic support and a no cap profit potential makes this a no brainer.

    Cons

    Potential for long hours, but with this job being such a joy, I never just stare at the clock and hope for 5 anymore.

    Advice to Management

    There have been some computer glitches and phone issues but dell and Verizon have been able to fix them in a few minutes.


  10. "Franchisee"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Snap-on full-time

    Pros

    Amazing company and support. Such a proven franchise example. If the opportunity exist, its a must.

    Cons

    While spending plenty of money to buy your franchise, some people struggle to have management on you, assuming your franchise is not thriving.

    Advice to Management

    Keep doing what you are doing. The only suggestion would be to help struggling franchisees before it gets to late.


Showing 170 of 183 reviews
Reset Filters