Snap-on Reviews | Glassdoor

Snap-on Reviews

Updated August 14, 2017
158 reviews

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158 Employee Reviews

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Pros
  • Great benefits including insurance, EAP, 401k and even a pension (in 9 reviews)

  • Great company, great benefits, everyone is eager to help and make you successful (in 9 reviews)

Cons
  • Long hours, difficult customers can play a part (in 11 reviews)

  • Work-life balance is up to the franchisee (in 5 reviews)

More Pros and Cons

  1. Helpful (1)

    "CEO personal wealth grows on the backs of slaves"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous in Kenosha, WI
    Former Employee - Anonymous in Kenosha, WI
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Snap-on full-time

    Pros

    Benefits, pay is ok but not if you weigh it against actual hours worked and fear factors

    Cons

    Long work hours, constant demands to keep up with reduction in personnel. Senior management personal wealth grows while families are ripped apart by layoffs of the personnel that made them wealthy. Only "game" in town so people work there and pray not to be laid off during next "reduction". They want blood but heaven forbid you have work/life issues. Makes me sick that the CEO is applauded for "his" success when all he does is work people to death.

    Advice to Management

    None... Since they will always have new workers who need jobs that they can chew up and spit out. Employee productivity is fueled by fear...


  2. Helpful (2)

    "Sales Developer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Snap-on full-time (More than 8 years)

    Pros

    Great company to work for in terms of benefits, advancement opportunity and retirement potential. Most tenured employees stay with the company 30+ years. Pay is fair depending on the region you are employed.

    Cons

    Working in an FPT field team requires major dedication. Sales Developers deal with massive workloads and are in a high pressure environment constantly. It is not unusual to work 15 hour days and 70+ hour work weeks while also also sacrificing some weekends for meetings or product movement. You are asked to persuade the franchisees to at times take more product then they can handle which negatively effects their business. Hitting the number at all costs is the only thing that matters.

    Advice to Management

    Lighten the workload to allow for more effectiveness. Understand that one person can handle only so much of a workload before performance slips. Don't manage from the perspective of fear that if a number is not achieved a person's job is on the line, this paralyzed the employee. Rather manage from a coaching perspective to analyze and help make improvement to improve efficiency. Field employees are the hardest working employees in the company.

  3. Helpful (1)

    "Left the Manager not the Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Crystal Lake, IL
    Former Employee - Anonymous Employee in Crystal Lake, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Snap-on full-time (More than 3 years)

    Pros

    Great benefits and decent vacation and holiday schedule. People really, REALLY like working for the company. They like to promote from within. Most people are very positive and fun to work with.

    Cons

    BIG work load, behind in technology. Manager was very dis-organized which added to an already stressful environment. Pay was low given the expectations. Given projects friday at end of the day and needed completion by sunday evening. Then nothing would happen. I would like to think it is the manager and not the company. Perhaps the biggest con is that a big company like this is letting a manager slip through the cracks and go on a power trip.

    Also, there were no resources provided by the company in regards to who to talk to. When approached HR, they referred me to my manager. Bottom line is the Cons outweighed the Pros and it was time to go.

    Advice to Management

    Do not let small departments slip through the cracks because they are meeting the bottom line. At what cost is the bottom line worth? Expecting employees to work all the time for average pay isn't realistic.


  4. Helpful (6)

    "Equipment sales specialist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Equipment Sales Specialist in Southeast Owasco, NY
    Former Employee - Equipment Sales Specialist in Southeast Owasco, NY
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Snap-on (More than 10 years)

    Pros

    Flexible schedules, enjoy working with most accounts.
    Work with wide range of people and companies.
    Enjoy time working with Industrial and Military Reps.

    Cons

    Micro manager, bullying, age discrimination, unreal forecasting, manager only cares about himself and his commissions, has no care for customer satisfaction.
    Tells you after hired, the more you need me the less I need you.
    No MARKETING!
    CRS program is a joke! Modified excel spread sheet.
    Compete against our own company products.
    Do not make anything close to what they tell you! Will spend more than you make at least for one to two years.
    Turn over is at least one person a month in our sales team.
    No chance for advancement. HR protects even the worst managers.
    Poor training and no follow up training.
    No support from franchises that we are told we have to work with. They also cannot stand our manager.

    Advice to Management

    Look at how the Conway Country Club is being managed!


  5. "supervisor"

    StarStarStarStarStar
    Former Employee - Supervisor in Algona, IA
    Former Employee - Supervisor in Algona, IA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Snap-on full-time (More than 5 years)

    Pros

    financially strong good people, and high quality product

    Cons

    different business segments do not communicate effectively

    Advice to Management

    Improve intra business communication


  6. Helpful (1)

    "Great Quality"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great tools. Very recognizable brand.

    Cons

    long hours. Little help with from HQ with customer issues.

    Advice to Management

    Be nice


  7. "Accounting Coordinator"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    Current Employee - Anonymous Employee in Mount Pleasant, WI
    Current Employee - Anonymous Employee in Mount Pleasant, WI
    Recommends
    Negative Outlook

    I have been working at Snap-on full-time (More than 8 years)

    Pros

    Many Activities at wok. breaks it up.

    Cons

    hard to advance as there are many seasoned employees

  8. "field support specialist"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    A lot of growth within the company

    Cons

    long hours, a lot of driving


  9. "Interesting Company Little Growth"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Systems Engineer in Kenosha, WI
    Current Employee - Systems Engineer in Kenosha, WI
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Snap-on full-time (More than 3 years)

    Pros

    The company likes quality and strives to do things well. The people are friendly and upper management will speak with you if you request it.

    Cons

    Lack of employee growth and everything is completely siloed even within the same organization.

    Advice to Management

    Make more employee growth programs and promote from within. We need to increase communication and have better collaboration.


  10. Helpful (1)

    "receiving clerk"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Receiver in Carson City, NV
    Former Employee - Receiver in Carson City, NV
    Doesn't Recommend

    I worked at Snap-on full-time (More than 3 years)

    Pros

    The money was pretty good, The overtime was great

    Cons

    Too much micro managing

    Advice to Management

    Ease up on the micro managing


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