Sno-Isle Libraries Reviews | Glassdoor

Sno-Isle Libraries Reviews

Updated April 26, 2017
20 reviews

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Full-time Part-time

3.7
Star Star Star Star Star
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Jonalyn Woolf-Ivory
4 Ratings

20 Employee Reviews

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  1. "Library Assistant"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Library Assistant in Mukilteo, WA
    Former Employee - Library Assistant in Mukilteo, WA
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Get to meet a lot of people in the community

    Cons

    Hard to go find other opportunities other than the one you have

    Advice to Management

    Good management


  2. Helpful (2)

    "Proud to be Part of This Team"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Seattle, WA
    Current Employee - Anonymous Employee in Seattle, WA
    Recommends
    Positive Outlook

    I have been working at Sno-Isle Libraries full-time (More than 10 years)

    Pros

    This organization excels at customer service like no other I've seen.

    The Trustees are top-notch. They care about the employees and the service we provide. The system is fiscally solid.

    There is a great desire to change with the rapidly shifting technological landscape.

    Cons

    The hiring system is weirdly out of step. There is no discernible path to upward mobility. The hiring decisions seem quite random. There is no value to seniority at all.

    As the system continues to grow, we face challenges of losing our close connection among branches.

    Advice to Management

    overhaul the methodology for hiring decisions. Add an element for positive performance reviews, internal awards, etc.


  3. "A wonderful place to work."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Seattle, WA
    Current Employee - Anonymous Employee in Seattle, WA
    Recommends
    Positive Outlook

    I have been working at Sno-Isle Libraries full-time (More than 8 years)

    Pros

    Great people. Very community minded. Solid benefits.

    Cons

    No options to work from home or telecommute.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. "Volunteer Experience"

    Star Star Star Star Star
    • Culture & Values
    Current Employee - Library Assistant in Marysville, WA
    Current Employee - Library Assistant in Marysville, WA
    Recommends
    Positive Outlook

    I have been working at Sno-Isle Libraries (Less than a year)

    Pros

    Excellent staff; competent and courteous.

    Cons

    I haven't encountered any cons to this great workplace.

    Advice to Management

    Keep up the great work!


  6. Helpful (5)

    "Awful place full of favoritism and small minds in management"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Staff in Marysville, WA
    Former Employee - Staff in Marysville, WA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Sno-Isle Libraries part-time (More than 5 years)

    Pros

    Many staff provide awesome face to face service, in spite on management hassles and failure to promote from within. The competent front line staff make the most of their resources in many cases in spite of incompetent management hires.

    Cons

    Employee level of commitment and dedication and capability regularly overlooked when favoritism by management selects a candidate before jobs are even posted. This diminishes the overall motivation of coworkers at every branch.

    Advice to Management

    Put the health of the system ahead of your own job preservation. Stop working so hard to hide your own incompetence by hiring unqualified yes men to prop you up. Don't continue to badger and hinder those with good ideas when you feel threatened by them.


  7. "Great place to work, if you can get in the door!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Administration in Marysville, WA
    Former Employee - Administration in Marysville, WA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Sno-Isle Libraries part-time (Less than a year)

    Pros

    Nice people, mostly female environment. Great benefits!

    Cons

    Tight culture, you need to fit in.


  8. Helpful (3)

    "Lots of time off, training, meetings, and old-fashioned ideas. Fear of change. Political. Gossip abounds."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Marysville, WA
    Former Employee - Anonymous Employee in Marysville, WA
    Doesn't Recommend
    Negative Outlook

    I worked at Sno-Isle Libraries full-time

    Pros

    Stable. Lots of time off for full-time employees - vacation, holidays, plus 12 sick days per year (and they accrue forever)! A lot of "training" for everyone - they pay consultants all the time to provide training on the most unusual things. Food for every occasion. You will be "serving your community and offering equal access to information for all."

    Cons

    Salaries much lower than corporate world. The leadership has extremely little diversity (also, very few men) and has little or no training on how to efficiently run a company, but they are all awesome librarians. The leadership also seems to have a general fear of change, progress and especially technology. Medical/dental is paid for the employee, but if you have a family be prepared to pay over $1200/month in premiums out of your own pocket. Unless you hold a Masters Degree in Library Science, there are no opportunities for career progression. Environment is political. Gossip abounds. There is not enough parking for employees at headquarters when large meetings are held there, which is quite often. Many of the locations, especially the headquarters, are high crime areas. Vandalism and theft are issues in many branches. Also, be aware of "free speech" policy that allows library patrons 18 years of age and over access to view and print totally unfiltered websites in view of everyone else. Those in branches work weekends and evenings, assisting members of the general public, a wide variety of people. The leadership is overly fearful of any negative press, or even anything that could possibly be interpreted as such - some employees have been told to remove specific Facebook posts from their personal timelines because they put the organization in a bad light. To keep budget stable, the organization must convince public to vote to approve levy lid lift every 4 to 6 years. There's an extreme overabundance of meetings. Holiday decorations are not allowed in any Sno-Isle owned buildings.

    Advice to Management

    It's time for a change in top leadership. They should be replaced with a more diverse mix of people - include minorities and younger professionals, both men and women, who are not necessarily librarians by trade. They need to hire business people to run the organization, not just experienced librarians. Outsource - many internal services could be more efficiently and less expensively provided by outside companies, like ordering, preparing, and cataloging. Physical books are a dying medium - invest more in electronic resources. Google has made reference librarians virtually obsolete. You need "greener" trucks. Headquarters is top heavy with personnel versus in the locations directly serving the public. Freedom of speech does not mean you need to publically provide totally unfiltered access to websites of questionable character - most other library systems in the country filter website access to some degree. Trim costs so levy elections are not need so often. Allow holiday decorations. Finally, add RFID tags to books & DVDs, not just for efficiency, but for security, in an effort to be good stewards of resources. Too many items are simply walking out the door, never to return.


  9. Helpful (1)

    "Friendly, supportive and compassionate to employees"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - PSA I Substitute in Marysville, WA
    Current Employee - PSA I Substitute in Marysville, WA
    Recommends
    Neutral Outlook

    I have been working at Sno-Isle Libraries part-time (Less than a year)

    Pros

    Management is very open to questions and discussions about the job and company policies. Lots of opportunities for improvement through company-provided trainings and seminars.

    Cons

    As a substitute, no benefits or guaranteed hours are available. All other staff receive exceptional benefits packages.


  10. Helpful (1)

    "One of the best library systems in the Northwest"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - LA II
    Current Employee - LA II
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Sno-Isle Libraries part-time (More than 3 years)

    Pros

    Strong community support
    Huge budgets for materials and staffing
    High caliber employees
    Fabulous programming

    Cons

    Huge competition for jobs both internally and externally
    Employees tend to stay through retirement, next in line are always those who have most experience (years into Sno-Isle), rather than a fresh degree or other valid life experience
    New hires/openings are either 15 hrs a week with minimal benefits or 40 hrs with good benefits
    STAR hiring procedure, always a panel of at least three, always brutal-be prepared!

    Advice to Management

    Give more opportunities for internal positions
    Go back to 32 hour offerings
    Offer internal job swaps so employees can gain experience at different branches


  11. "PSA"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Sno-Isle Libraries part-time

    Pros

    Lots of opportunities for promotion and lateral movement.

    Cons

    Getting offered one of those many opportunities usually depends less on you skills and knowledge and more on who you're currently working for or have worked with in the past that is on the hiring committee.

    Advice to Management

    Get rid of the 5 star rating, it is impossible to get.


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