I have been working at Soak Nail Spa part-time (More than a year)
The staff is amazing. We laugh all the time and I really feel supported. I have made lots of my best friends here.. My co workers are very supportive and flexible with scheduling. We are well taken care of and listened to.
This place can get crazy busy. You have to be able to handle several things at once. It is sometimes hard to get time off during the busy season.
Advice to Management
We would enjoy some more field trips...
I worked at Soak Nail Spa full-time (Less than a year)
As one would hope, working in a nail salon, nail services were free. But only $40 worth per month unless your handed out extra perks for doing something nice for the manager. The girls that manage to get hired are all very cool and the quality of their work is excellent.
Communication is encouraged yet problems are never fixed unless you do it yourself. Management serves as regular nail techs on the salon floor and leave hours before closing so they are often unavailable when needed. Therefore, receptionists fill the management roles but are not compensated for the extra responsibility. Receptionists bartend and wait on clientele and receive no tips or a portion of each services gratuities. The techs just assume that the reception will clean up after each client. It is a thankless role in the salon.
Advice to Management
Making your employees feel as though they should be thanking you for their job, doesn't contribute to a healthy work environment. As an employer, you should be thanking your employees for their hard work. Never assume that you, as the owner, have nothing to learn. Assuming that you are superior to your employees creates hostility. Each employee should be properly interviewed (by the owner) and after taking the time to get to know each employee, their strengths and skills can be utilized instead of depreciated.
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