Soaring Eagle Casino Reviews | Glassdoor

Soaring Eagle Casino Reviews

Updated February 22, 2017
53 reviews

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Full-time Part-time

2.9
Star Star Star Star Star
Rating Trends Rating Trends
Recommend to a friend
Approve of CEO
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Bob VanWert
9 Ratings

53 Employee Reviews

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Pros
  • Decent Pay, Double-time holiday pay (in 5 reviews)

  • You will work the amount of hours that are advertised for part or full time (in 4 reviews)

Cons
  • Upper management is all over the place in regards to vision (in 3 reviews)

  • Lower than average pay, constant turnover at both entry-level and management (including upper management, CEO, etc (in 2 reviews)

More Pros and Cons

  1. "Security Guard"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Security Guard in Mount Pleasant, MI
    Current Employee - Security Guard in Mount Pleasant, MI
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Soaring Eagle Casino full-time (More than a year)

    Pros

    Great place to work, supervisors and managers really care about your process of getting acclimated to your job and every one in the security department works well as a team.

    Cons

    Every employee should have rotating weekends.

    Advice to Management

    I believe work should be based on performance and not seniority.


  2. "Great place to work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Food and Beverage Cashier in Mount Pleasant, MI
    Former Employee - Food and Beverage Cashier in Mount Pleasant, MI
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Soaring Eagle Casino part-time (More than a year)

    Pros

    A lot of on the job training and experience dealing with people in a hospitality industry environment

    Cons

    Not a ton of flexibility for getting time off, but will schedule around your classes if you're a student!


  3. "Housekeeping"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Housekeeper
    Former Employee - Housekeeper

    Pros

    Double time on holidays, some co workers were nice.

    Cons

    Management was terrible. Did not respect some employees.


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  5. "Valet Driver"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Soaring Eagle Casino part-time

    Pros

    Other staff members. Pay. Ability to transfer departments.

    Cons

    Management was not trained well enough to be consider a manager. Upper management is all over the place in regards to vision. Lots of changes were made for cost perspective included cuts to employee benefits.

    Advice to Management

    Make it more about your employees. Happy crew, happy customer. Also, better management training


  6. "housekeeping"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook

    I have been working at Soaring Eagle Casino full-time

    Pros

    fast pace
    great customer
    friendly employee
    easy work

    Cons

    bad pay
     bad uniforms
     mess people


  7. "Decent place to work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Mount Pleasant, MI
    Former Employee - Customer Service Representative in Mount Pleasant, MI
    Recommends
    Neutral Outlook

    I worked at Soaring Eagle Casino (More than 3 years)

    Pros

    Fairly easy job, training is efficient and covers everything. Immediate supervisors are helpful when needed. Opportunity for full-time and over-time. Willing to work with schedules.

    Cons

    Late hours, work is tedious and repetitive. Will come across many rude and entitled customers. Occassional mandatory meetings. Uniforms are required, though paid for by company.


  8. "Part-time bingo"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Soaring Eagle Casino part-time

    Pros

    Working part-time I worked around 32 hours/week on second shift. You received pulled tips

    Cons

    The management is all over the place in the department and at the casino


  9. "Legend's Diner Server"

    Star Star Star Star Star
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Good tips and a good place to work if you like a fasted paced enviroment

    Cons

    management not the best with leadership

    Advice to Management

    don't pick favorites, be flexible about work schedules and time off from employees


  10. "cashier"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Soaring Eagle Casino part-time

    Pros

    good pay, nice coworkers, great supervisors, no punch outs for break time

    Cons

    cranky customers, smoking environment, unfair hours, easy to get written up, alot of rules and regulations, strict attendence policy


  11. "good job for college students"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Always busy, good tips, higher than minimum wage pay for servers

    Cons

    casino atmosphere, cranky old people, lazy employees, long shifts

    Advice to Management

    reward good employees more so they want to stay



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