Cover image for Soberlink


Is this your company?


Add a Review

Soberlink Reviews

Updated May 17, 2023

Verify your email to use filters. Having problems? Resend email
Found 12 of over 12 reviews
68% Recommend to a Friend

Found 12 of over 12 reviews

Recommend to a Friend

The latest conversations about Tech




Technical Account Manager

Being a woman in tech, I only recently started advocating for myself at work about advancement opportunities. Because of this I wanted to ask this question to my male counterparts. When you have 1:1's with your direct reports and talk about career growth / aspirations what is your managers’ response typically? I’d like to gauge how my experience (negative) differs from others. For instance are you met with blockades, enthusiasm, dread, etc?




2225.1K Members 

Ask candid career questions

-1 - /Community/technology

Got a burning question about Soberlink? Just ask!

On Glassdoor, you can share insights and advice anonymously with Soberlink employees and get real answers from people on the inside.

What are your colleagues talking about?

Find your private company bowl on Community, join the hottest conversation with your colleagues anonymously.
Join the Conversation

Top Review Highlights by Sentiment

Excerpts from user reviews, not authored by Glassdoor

    There are no pros to display at this time.
  • "The two employees who serve as 'HR' have no training, no sense of professionalism, and are in cahoots with one another.(in 2 reviews)
    1. 5.0
      May 17, 2023
      Anonymous Employee
      Current Employee
      Huntington Beach, CA
      CEO Approval
      Business Outlook


      Great company culture Unique Product Helpful management and trainers are always available


      You'll deal with mean customers beyond what you are used to in other Customer Service jobs Unclear path for personal growth within company

      1. 1.0
        Jul 10, 2022
        Customer Service Agent (CSA)
        Current Employee
        CEO Approval
        Business Outlook


        Perks like breakfasts and lunch provided. Aesthetic environment


        Steep learning curve and training methods are scattered with no clear methods. Without solid training methods, it is difficult to perform at a high level. Many in Customer Service were unapproachable Poor communication, if any, from managers. No feedback. Customers were often very upset and it seemed like some agents were inconvenienced. Unwilling to help older customer who was deemed old and not technically savvy. Rather than assisting them, they cut them off short. Some agents were rude and condescending to customers. No communication to employees from immediate managers. Talked about promotion but no clear path or plans. Not an open door policy culture at all. Very clique like Open office and very distracting and difficult to hear clients on the phone. On the surface a casual culture but overly political with very little communication among departments or within departments with managers. One employee was exceptionally unkind and rude to me while others stood by. Unacceptable No communication regarding performance Training was scattered and unorganized No clear policies or standards and asking questions is frowned upon

      2. Join the Soberlink team
        See Our Latest Jobs
      Viewing 1 - 10 of 12 Reviews

      Popular Conversations

      image for bowl

      Interview Tips

      Feel free to post any interview questions you might be asked and I’ll help you compose an effective response :)


      Administrative Professional

      Any interview tips for the European Union delegation


      Digital Strategy Consultant

      I have an ‘interview’ with the SVP of Talent after a networking coffee chat I had with the SVP of Data/Insights. So he name dropped me, but when I asked the SVP of Talent about evolving needs, I didn’t get context about what they’re looking for. No jobs posted. How should I prepare for an in person ‘interview’ next week with the SVP? What should I expect? I don’t have as much info as I’d like to position myself well. Thus far, this is a connection-of-a-connection-of-a-connection thing.


      Sales Support Specialist

      Suggestions for the dreaded " tell us about a weakness of yours." Or the like.


      Glassdoor has 12 Soberlink reviews submitted anonymously by Soberlink employees. Read employee reviews and ratings on Glassdoor to decide if Soberlink is right for you.