Social SEO Reviews

Pros

Awesome people work here who are quick, efficient, and intelligent. This is fun work culture. We are always looking for new tools and suggestions on how to improve. The structures in place are there for our success and prove to be a well-oiled machine!

Cons

There are some procedures and tools that are becoming dated and aren't quite necessary. This can happen anywhere over time but feedback from employees on what this looks like feels good for the employee and also can be a huge money saver and time saver for the company! Some younger folks need to move into management positions here if we want to keep things fresh and up to the minute. Work remote culture is frowned upon which is not very 2021. COVID made remote work culture much more acceptable and more necessary for a lot of people. Working in the office or out, as long as the employee shows that they are getting their work done and being a team player, there should be no question that they can remain a remote employee.

Pros

Depending on where you are starting out, SocialSEO has a robust training program that feels intense, but for a good reason - to help you become a successful account manager, even if you barely know anything about SEO. I felt that my work during the training period was not busy work either, and I felt valued from the start for my contributions. The transition from trainee to Account Manager felt quite natural, and management has been great with ensuring that my learning continues and that I continually receive constructive feedback to improve my communication skills with my clients. The work culture, even remote, is enjoyable. There are still plenty of events that we can participate in if we would like to stay connected with one another, such as bingo, guided meditations, and professional development sessions on relevant topics in the digital marketing industry. I feel comfortable working from home and being able to stay connected to my colleagues. The company also prefers to promote internally, and paths for growth are spelled out for you in regards to skills and personal development plans to get you there. SocialSEO is a company that is positively growing over time, and I feel as if my role is stable here.

Cons

Not a con for me in particular, but I feel like reiterating this: agency life is not for everyone, and there definitely is stress that comes with balancing x amount of clients with a variety of needs in their campaigns. Management is aware and tries their best to have a variety of ways to reduce our stressors.

Pros

First, I just wanted to say how much I've enjoyed working for SocialSEO. I remember being incredibly nervous coming out of college in the middle of a pandemic and how that would negatively affect the prospect of entering the workforce. But my trepidations were alleviated almost as soon as I walked through the door. I attribute this to the fantastic office culture at SocialSEO: People are kind, patient, respectful, and genuinely make an attempt to help you in any way they can. It is a joy coming to work everyday and being a part of this team-like atmosphere.

Cons

Unfortunately, most members of our office are working from home which isn't ideal. However, this is in response to the Covid-19 landscape that our world is currently navigating. Though I miss our in-office atmosphere, I totally understand and respect senior management's decision in doing this since it protects our at risk/immunocompromised employees.

Pros

Most of the people there are really great to work with and will go out of their way to help you. Initial training is great, you learn a lot and it's definitely a sink or swim culture which is also helpful in learning things quickly. The company is very good about promoting from within.

Cons

1. The owners do not follow their own team values. There is little to no trust in employees which is evidenced by very micromanaged procedures and policies meant to keep employees in line and can create a Big Brother-like feel to the office. 2. Most employees are very over-worked. This leads to very high employee attrition and can also lead to very high customer attrition. It certainly leads to worse results and care being given to clients. 3. Owners are the definition of insanity - they keep doing the same things over and over and seem surprised that things don't change/improve. Employees still feel underpaid and underrecognized and Account Managers still get annoyed when they are assigned a terrible client that should have never been sold. 4. Hardly anyone in Executive Management has any experience outside of this company so they don't have a great understanding of how to run a business properly. 5. Absolutely everyone is expendable to the owners.

Pros

Good company culture and bonus system Training is very well done and thorough Very hands off when it comes to daily work

Cons

Managers are not experienced Sometimes feels like the company only cares about money High and often stressful work load

Pros

You can learn a lot. Initial training is great, try to learn more than one service if possible. There are some really great people here. Find them and align with them, mostly just to maintain your mental health while working here.

Cons

1. Upper management can seem very immature at times and focus on strange things. You really have to submit any feedback anonymously otherwise they will add the "that person is negative" target to your back. 2. As everyone else said pay is way too low for the amount of work required. 3. Yes men go far while people who offer solutions, critical thinking are either let go or don't get promoted. 4. Sales seems to get away with everything and management will always side with them, even if they sell the worst client possible and the company ends up losing money - that's always the AM's fault. 5. Most of executive management have no experience outside of SocialSEO so they have no idea how good and lucrative working at other agencies can be. 6. Absolutely everyone beyond the 2 owners are expendable.