Social SEO Reviews

Pros

Fortunate to work for wonderful people from the Owners, to Management, to colleagues - what a great place to work. I am grateful!

Cons

Cannot think of one con! I truly appreciate the culture and all that the owners do to make sure we have the tools we need to do our job.

Pros

There are SOME levels of executive management that truly care about the dev team, however they are being pushed away from the dev team.

Cons

It's hard to imagine that EMT cares, when the CEO and president no longer show up. It's really rare to ever see them on the dev floor when previously they were there almost every day. This company is no longer "people first," it's "profit first." Pay is a joke, and when one person went to bat for the entire company and showed them that we were being underpaid. After this meeting she was told by EMT that she has "riot mentality" and she gave up and quit. Don't bother with trying to get any promotions. The minimal increase you get will also count as your cost of living increase too, if you're lucky to get a raise at all. Also, don't work in the creative department if you like raises or bonuses. They get neither and get a shoulder shrug when they ask for it. Can you keep 40+ clients straight at one time? Give them a bonus and pay increase! They like promoting an "open door policy" but only if you're apart of the EMT inner circle. You can't do wrong when you're there. If you cuss out and yell at your coworkers, nothing will happen to you. But if you're on the outer circle and report any of these people - you're the problem. Your direct manager will not only shove a huge chunk of their work on you, but also undermine you to your coworkers. Pray to God that something traumatic doesn't happen while you work here. If you have a parent die unexpectedly you'll be told to "just get over it." Their high ranking on here is from bugging new hires to leave a 5 star review which is why so many sounds like they just started. Don't trust them.

Pros

There isn’t a pro to working here

Cons

- Extremely low pay (you could make more working at any grocery store, retail, Starbucks) - Time off is hard to get approved - Micromanagement - Too many clients and a ridiculous workload - Bad benefits - Working in the office for the first 6 months before you’re allowed work from home - They don’t care about your well being

Pros

Experience Career Advancement Fair Pay Unlimited PTO

Cons

Work Load Opportunity to work remotely

Pros

Depending on where you are starting out, SocialSEO has a robust training program that feels intense, but for a good reason - to help you become a successful account manager, even if you barely know anything about SEO. I felt that my work during the training period was not busy work either, and I felt valued from the start for my contributions. The transition from trainee to Account Manager felt quite natural, and management has been great with ensuring that my learning continues and that I continually receive constructive feedback to improve my communication skills with my clients. The work culture, even remote, is enjoyable. There are still plenty of events that we can participate in if we would like to stay connected with one another, such as bingo, guided meditations, and professional development sessions on relevant topics in the digital marketing industry. I feel comfortable working from home and being able to stay connected to my colleagues. The company also prefers to promote internally, and paths for growth are spelled out for you in regards to skills and personal development plans to get you there. SocialSEO is a company that is positively growing over time, and I feel as if my role is stable here.

Cons

Not a con for me in particular, but I feel like reiterating this: agency life is not for everyone, and there definitely is stress that comes with balancing x amount of clients with a variety of needs in their campaigns. Management is aware and tries their best to have a variety of ways to reduce our stressors.

Pros

Fun activities, Fun co-workers, Remote friendly

Cons

It was good at first but has gone down hill dramatically. The managers talk badly about former employees that expressed concerts and ending up quitting because concerns were not addressed. You bring up too many concerns and they label you a flight risk and “secretly” monitor your every move - conversations with team members, emails and calls. Once you are labeled a flight risk they shun you and make your life hell. They preach work/life balance but expect you to carry high loads and high amounts of clients. They keep promising relief by hiring more people but then ramp up the new folks to quickly and the new people end up quitting-which in the long run adds more pressure to the current teams. Then they wonder why we don’t take days off because we have so much to do and so little time to finish everything. They promise monthly bonuses for high client loads but then make it harder to get those bonuses because we lose one client and our attrition “disqualifies” us. Many employees have expressed concerns and frustrations to management but then management turns around and says “I never knew you felt like this”… they preach their values but don’t follow them. Pay is relatively low for the amount of work we do and the industry we are in. If you ask for a raise they will take that as an opportunity to give you more work as they are now compensating you more. They take the inch and then take a mile. I’m really sad to see how bad things have gotten because I loved the company and love the people. I have expressed concerns multiple times and nothing has changed. This has been going on long enough that I have lost most (if not all) respect and trust in management.

Pros

There used to be a handful of great mentors at SocialSEO who had experience working at other companies, but they've all left within the past year. At the dev level (the account managers doing the work) there are some wonderful people left, but your friendship will likely be based upon and grown from the trauma you endure working for SocialSEO. They work hard to get rid of any negative reviews and the positive reviews on Glassdoor are left by new hires within their first 90 - 120 days who are asked to leave them and are too scared not to do it for fear of retaliation. There are also fake positive reviews here too.

Cons

SocialSEO is a sinking ship. Over the past year, this company has truly fallen apart and has become one of the most toxic places to work. The executive management team (EMT) only cares about their egos and their bottom line. Profits over people, 1,000 times over, but at this point, the turnover is so incredibly high that it IS impacting the bottom line yet EMT refuses to wake up. In under a year, 80% of the people on my direct team left the company. Logically (and financially) it no longer makes sense for EMT to continue doubling down on their practices, but here we are. If you're lucky to receive any training at all before you're bombarded with new clients, it will be outdated. Everything you do will be monitored (Teams chats, email response time, meetings). You will be gaslit constantly and everything will be your fault. You will have more work than you can possibly handle, but told it's your "time management" that's the issue. Most of your clients will be needy and hardly able to afford SocialSEO's services, but when they quit, it will be your fault. You won't have time to do any quality work for the few clients that treat you respectfully. You will be required to offshore work to a team in the Philippines and lose out on bonuses/promotions if you don't comply - (SocialSEO is also not transparent about these offshoring practices with their clients and they treat their Phillippines employees terribly). You will be extremely overworked and taken advantage of and then reprimanded for daring to show emotion at work or trying to stand up for yourself. Your mental health will suffer at the hands of middle-management and executive team bullies. In exchange for all this, you will get an uncompetitive salary that you could've found working at a local gas station. It's important to note that middle-management and EMT are completely made up of individuals who have NO outside experience beyond SocialSEO. Not only is this bad for your career in a networking sense, but it also means that there is a high degree of nepotism that will impact every aspect of your day-to-day role. Finally, it's also worth mentioning that this company is not a safe space for BIPOC or anyone who does not identify as a Christian Conservative. I could go on and on, but here's the main takeaway: Take ANY other job. I beg of you.