Social Security Administration Reviews in Dallas-Fort Worth, TX | Glassdoor

Social Security Administration Dallas Reviews

Updated February 8, 2017
9 reviews

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Dallas-Fort Worth, TX Area

3.6
Star Star Star Star Star
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Carolyn W. Colvin
2 Ratings

9 Employee Reviews

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Pros
Cons
  • My advice to you if you have a private sector job that is paying you more to think twice before taking this job (in 12 reviews)

  • Micromanagement, no room for growth unless you're in a clique (in 11 reviews)

More Pros and Cons

  1. "Review of SSA"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Product Manager in Haltom City, TX
    Current Employee - Product Manager in Haltom City, TX
    Recommends
    Neutral Outlook
    Disapproves of CEO

    I have been working at Social Security Administration full-time (More than 10 years)

    Pros

    Direct access to help the public.

    Cons

    Must establish personal, non-professional relationships for advancement.

    Advice to Management

    Play the game, unfortunately.


  2. "Disabled"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Freelancer - Open Entry Level in Dallas, TX
    Current Freelancer - Open Entry Level in Dallas, TX
    Doesn't Recommend
    Neutral Outlook

    I have been working at Social Security Administration (More than 8 years)

    Pros

    It's consistent but low income

    Cons

    Low income but consistent and you may not be able to afford some necessities for a normal life.

    Advice to Management

    Would love extra income and a chance to be a necessary asset to Management.


  3. "Great people, Superb training. One poor supervisor"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Teleservice Representative in Arlington, TX
    Former Employee - Teleservice Representative in Arlington, TX
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Social Security Administration full-time (More than 3 years)

    Pros

    SSA is a great place to work. The staff are helpful, the training is good, and opportunity to advance.

    Cons

    Large agency which sometimes doesn't adapt quickly.

    Advice to Management

    Listen to staff for needs, and mentor new supervisors.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. "IT"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - CAREER PROGRESSION in Richardson, TX
    Current Employee - CAREER PROGRESSION in Richardson, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Social Security Administration (More than a year)

    Pros

    Secure. Hard to lose job.

    Cons

    Politics. Too many unwritten rules.

    Advice to Management

    Listen better. Pay more attention to people's strengths and weaknesses.


  6. Helpful (1)

    "Social Insurance Specialist"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Dallas, TX
    Current Employee - Anonymous Employee in Dallas, TX
    Recommends

    Pros

    Good Pay, a wide variety of work loads, opportunities to expand upon skill set within the field. The best thing I love about SSA is flexible work schedules, including telework. No concrete work schedule. You report to work anytime between 6;00-9:30 without notifying your supervisor work your 8 hours with 30 minute lunch deducted and leave. In addition relocation flexibility due to emergencies.

    Cons

    Relocations are paid by the employee unless you are upper management. Limited ability to expand on skills unless it directly related to your job. People get promoted into positions of supervisor regardless of experience based on being liked. Get stuck in position if your not part of the group.

    Advice to Management

    Prior to being promoted to management ensure the individual has knowledge of the work that subordinates will be working.


  7. "Management"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Dallas, TX
    Current Employee - Anonymous Employee in Dallas, TX
    Recommends
    Positive Outlook

    I have been working at Social Security Administration full-time

    Pros

    The benefits and annual salary are very good.

    Cons

    First line management is lacking skills and knowledge.


  8. "Seniro Case Technician"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Case Technician in Dallas, TX
    Current Employee - Senior Case Technician in Dallas, TX
    Recommends
    Positive Outlook

    I have been working at Social Security Administration full-time (More than 3 years)

    Pros

    Flex time
    Paid Training
    self management

    Cons

    slow upward mobility
    Few opportunities
    Constant changing of management

    Advice to Management

    engage employees


  9. Helpful (2)

    "Challenging to say the least"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Title XVI Claims Representative in Balch Springs, TX
    Current Employee - Title XVI Claims Representative in Balch Springs, TX
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Social Security Administration full-time (Less than a year)

    Pros

    Good pay, some nice co workers the ones not over medicated.

    Cons

    You get lied to on an hourly basis by the public AND your managers. Management doesn't care about anything but stats. I thought I was going to be helping people not hurting them. I also didn't expect to be lied to during my interview by the management team. But I was. I hated seeing other employees so stressed out they would sit in their cars in the parking lot before and after work and cry.

    Advice to Management

    None. My office was horribly managed. But I am sure others are not that bad. If there is a possible bomb in the building and a SWAT team with dogs is next to my cube, I want a little message on my screen as to why and how to proceed. They just pretended nothing bad ever happened so they didn't have to file incident reports. He had no chance of success as new hires to this office. none.


  10. Helpful (5)

    "SSA-Are you sure you wouldn't rather just clean toilets for a living?"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Legal in Dallas, TX
    Former Employee - Legal in Dallas, TX
    Doesn't Recommend
    Disapproves of CEO

    Pros

    Fair amount of sick and vacation leave annually

    Cons

    Rewards based on relationships with management, not merit.
    Management is completely incompetent with over-inflated egos stemming from the prestige of working at the least prestigious government agency in the country.
    Unreasonable amount of control freaks who request that you obtain permission for the most minimal requests. Co-workers joked that they may need to ask is it okay to use the bathroom.
    The experience gained here is not marketable. Unless you want to work with SSA your entire life, other employees will frown at your lack of experience.
    If you are an attorney, definitely steer clear of SSA. SSA claims that you will write legal "documents" but in reality, a monkey could be trained to prepare an SSA brief.

    Advice to Management

    Be aware and actually concerned with the extremely low morale.



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