Social Security Administration Reviews

Updated Jul 31, 2020

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3.1
43%
Recommend to a Friend
42%
Approve of CEO
Social Security Administration Commissioner Carolyn W. Colvin (no image)
Carolyn W. Colvin
302 Ratings
Pros
Cons
  • "Depending on your office, the work environment will range from strained to toxic(in 22 reviews)

  • "Poor management, bureaucratic BS, no opportunities to grow(in 21 reviews)

More Pros and Cons
  1. "Salary"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Claims Specialist in Corona, CA

    I worked at Social Security Administration full-time for more than 8 years

    Pros

    Excellent Salary with exceptional benefits

    Cons

    Managers have no people skills

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  2. "It's a start"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Elgin, IL
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Social Security Administration full-time for more than a year

    Pros

    It's a great start to a federal job

    Cons

    Micromanagement from superiors and there is no trust within management.

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  3. "Job Review"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Attorney Advisor 
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Social Security Administration full-time for more than 8 years

    Pros

    Decent Healthcare options Paid leave Federal holidays Moderate degree of difficulty Relaxed work culture (casual dress)

    Cons

    Backlogs Overlapping duties Poor public reputation Too many opportunities for hostile work environment Little to no front-end explanations for changes Several points of inequity

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  4. "Unrealistic expectations"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Customer Service Representative (CSR) 
    Doesn't Recommend

    I have been working at Social Security Administration full-time

    Pros

    Leave, TSP, good teamwork, never boring.

    Cons

    Higher management has no clue how unrealistic the workload and expectations are. They try to run it like a private business and a small business at that. Service over 300 people per day but they want everyone’s issue resolved within a couple of minutes.

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  5. "CS"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Claims Specialist 
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I worked at Social Security Administration full-time for more than 5 years

    Pros

    Great agency, benefits, and training

    Cons

    Old data system for operation

  6. Helpful (1)

    "Overall best job and most fulfilling work I have ever done."

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Claims Specialist in Fort Smith, AR
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I worked at Social Security Administration full-time for more than 10 years

    Pros

    Benefits, pay, there is always something to do, hardware and software

    Cons

    Hostile work environment, employee shortage

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  7. Helpful (1)

    "Treated employees as expendable and micromanages"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - ALJ 

    I have been working at Social Security Administration full-time

    Pros

    Good leave and sick time benefits

    Cons

    Terrible leadership. No distinct maternity leave, need to use all sick leave and then left with nothing. No disability benefits. Expensive healthcare.

  8. "Veterans be warned"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Social Insurance Specialist in San Marcos, CA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Social Security Administration full-time for less than a year

    Pros

    Working with other Veterans, not working on weekends and having federal holidays off just like when serving on Active duty.

    Cons

    Very Low pay, leadership is much disorganized; career path trajectory is very complicated as several Coworkers (not all) are very negative towards hiring veterans.

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  9. Helpful (2)

    "SSA"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Los Angeles, CA

    I worked at Social Security Administration full-time for more than a year

    Pros

    Can work from home, telework

    Cons

    Management is all over the place

  10. "Rampent discrimination against white malrd"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Senior Cyber Security Analyst in Woodlawn, MD
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Social Security Administration full-time for more than 10 years

    Pros

    Work hours are very flexable Annual leave is very good Sick leave is very good

    Cons

    Management's bias behavior Rampent discrimination against white males Bias culture against white males EEO process is broken

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Found 963 reviews