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Social Security Administration Reviews

Updated January 13, 2018
672 reviews

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3.1
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Carolyn W. Colvin
195 Ratings

672 Employee Reviews

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Pros
Cons
  • But as I said, these people would not last in the private sector (in 13 reviews)

  • There is no room for growth unless you snitch, brown nose or sleep with someone (in 12 reviews)

More Pros and Cons

  1. "Claims Specialist"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Approves of CEO

    I have been working at Social Security Administration full-time

    Pros

    Great benefits and good pay

    Cons

    Have to be willing to move to different locations in order to get promoted easily


  2. Helpful (1)

    "Great place for self starters"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Analyst in Washington, DC
    Current Employee - Analyst in Washington, DC
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Social Security Administration full-time (More than 10 years)

    Pros

    Great salary, great benefits, flexible scheduling, paid holidays, annual leave accrues quickly.

    Cons

    Constantly dealing with budget and staffing g cuts. Stressed out managers because of hiring freezes and budget cuts.

    Advice to Management

    Be a truly independent agency. Our budget should be a fixed percentage of LAR that is not subject to political winds.

  3. "Pay scale Base on education “recent grad”"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Recent grad programs gives college students a start in federal government. And easy convert to a full time job in the government.

    Cons

    Veterans get preferences over everybody no matter if recent grad or standard opening.. they can jump job to job. Nearly no men in leadership position.

    Advice to Management

    I was hired under the recent grad program as a GS-5, me and several other employees in my training class had a master degree. With a master degree you are suppose to start off as a GS-9 in the federal government. This is one of the biggest lacks in SSA.


  4. Helpful (7)

    "Get in and Get out"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Benefit Authorizer in Baltimore, MD
    Former Employee - Benefit Authorizer in Baltimore, MD
    Neutral Outlook
    Disapproves of CEO

    I worked at Social Security Administration full-time (More than 3 years)

    Pros

    Pay is good
    Relaxed dress code
    Opportunity for advancement
    Flexibility
    PTO

    Cons

    Lazy co-workers
    Lazy management
    Old practices
    No company culture
    inadequate training


  5. Helpful (2)

    "The agency focuses on the statistics instead of the people they serve."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Social Insurance Specialist in Washington, DC
    Former Employee - Social Insurance Specialist in Washington, DC
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Social Security Administration full-time (More than 10 years)

    Pros

    Decent pay and benefits. It's nice to be able to help people and ensure they receive the benefits they're entitled to receive.

    Cons

    Upper management decides on arbitrary statistical goals, which change constantly. The focus of the work becomes meeting the current goal instead of the big picture.

    Advice to Management

    Focus on the public and lead your staff to do the same.


  6. Helpful (2)

    "It's what you make of it"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Current Employee - Claims Specialist
    Current Employee - Claims Specialist
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Social Security Administration full-time (More than 8 years)

    Pros

    The pay is competitive and the benefits are exceptional. The work can be very satisfying. Even at low organizational levels you're given a lot of autonomy and not micro-managed. The work schedules are awesome, with many offices allowing you to work a 9/80 schedule to have a day off every pay period. There is plenty of work available, so the job seems very secure. Every weekend off + 10 federal holidays.

    Cons

    There is always more work than you can do, so you never feel like you're finished for the day. The job can be jading, since you see a lot of the same discouraging situations over and over. Many of the agency employees are very cynical, and it can be hard to push against that trend. Employees in the agency are empowered and generally well-protected legally. As a result, it can be frustrating to watch co-workers do the bare-minimum with seemingly no consequence.

    Advice to Management

    Try not to undermine office morale by encouraging in-fighting between different job classes.


  7. Helpful (2)

    "Great Quality of Life"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Social Security Administration full-time

    Pros

    Great quality of life with good pay, benefits and flexibility.

    Cons

    Work is rather boring and there aten’t Many opportunities to advance.

    Advice to Management

    Retention would be better if there were more opportunities to grow within the agency.

  8. "Benefit authorizer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Flexible hours, a lot of earned annual and sick leave

    Cons

    Competitive to move up the career ladder and there is drama every where you turn.


  9. "Disability Claims Assistant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Social Security Administration full-time

    Pros

    Wonderful Management team and coworkers

    Cons

    There are none at this time.

    Advice to Management

    Stay the course!


  10. "Getting work experience while being out of work for a while"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Social Security Administration part-time

    Pros

    I was able to buy Christmas presents

    Cons

    I am disabled, and the employer would not acknowledge my disability.

    Advice to Management

    Same old same old


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