Social Security Administration Reviews | Glassdoor

Social Security Administration Reviews

Updated March 18, 2019
811 reviews

Filter

Filter


3.1
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
(no image)
Carolyn W. Colvin
254 Ratings

Employee Reviews

Sort: PopularRatingDate

Pros
Cons
  • "Too much pressure, poor management" (in 16 reviews)

  • "Paid well below the private sector" (in 15 reviews)

More Pros and Cons

  1. "Claims Representatvie"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Social Security Administration full-time

    Pros

    Great organization to work for. No complaints. Stop working to become full time SAHM.

    Cons

    There are no cons working for this employer.

    Advice to Management

    Non e


  2. "Good Place to Work"

    StarStarStarStarStar
    Current Employee - Operations Supervisor
    Current Employee - Operations Supervisor

    I have been working at Social Security Administration full-time (More than 10 years)

    Pros

    Steady pay, steady hours, and benefits.

    Cons

    There are no cons to be listed.

    Advice to Management

    None

  3. "Specialist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager in Pittsburgh, PA
    Current Employee - Manager in Pittsburgh, PA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Social Security Administration full-time (More than 5 years)

    Pros

    Great people who are getting older

    Cons

    Very demanding management team of men

    Advice to Management

    Be kind


  4. Helpful (1)

    "Low Morale, Poor Upper Management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Case Technician in Evansville, IN
    Current Employee - Senior Case Technician in Evansville, IN
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Social Security Administration full-time (More than 8 years)

    Pros

    Telework, Flexible Schedule, Great Benefits

    Cons

    Unattainable workloads, poor management, quantity not quality

    Advice to Management

    LISTEN!! LISTEN!! LISTEN!! YOU offer no positive feedback!! Know what is expected of YOU! At least know what those "beneath" you do! We work hard to make YOU look good!


  5. "Great stepping stone"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Social Security Administration full-time (More than 3 years)

    Pros

    Great coworkers// get to help the people that are most in need

    Cons

    Quite mundane // can easily get stuck


  6. "Great promotion potential and easy to tranfer to other offices"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Fresno, CA
    Current Employee - Customer Service Representative in Fresno, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Social Security Administration part-time (More than a year)

    Pros

    Ladder positions to GS11, continuous training and availability of overtime and working on Saturdays.

    Cons

    Very stressful, working with the public who can blame you and take out their frustration and anger on you.


  7. "Slow but steady"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Technical Expert in New York, NY
    Former Employee - Technical Expert in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Social Security Administration full-time (More than 10 years)

    Pros

    Good path to advancement for those with a college degree

    Cons

    Hectic work environment and multi tasking needed

  8. "Teleworking is a huge benefit"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - SCT
    Current Employee - SCT
    Recommends
    Positive Outlook

    I have been working at Social Security Administration full-time (More than a year)

    Pros

    Great management. Very little stress.

    Cons

    None I can think of


  9. "Like taking a high level algebra class in the summer and it's finals week all day, every day."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Claims Representative in Lexington-Fayette, KY
    Former Employee - Claims Representative in Lexington-Fayette, KY
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Social Security Administration full-time (More than 8 years)

    Pros

    The benefits are great, and the pay is reasonable.

    Cons

    High stress. 24/7. You need to definitely be a driven, type A personality.

    Advice to Management

    It's not all about "office numbers." It's about serving the clients. Timing interviews is inhumane. Stop padding your bonus,and start caring about the persons being served


  10. "Great career"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Social Insurance Specialist in Dallas, TX
    Current Employee - Social Insurance Specialist in Dallas, TX

    I have been working at Social Security Administration full-time (More than 10 years)

    Pros

    Can work in many different type of jobs with different components. Opportunities to advance.

    Cons

    Unrealistic work expectations at times in the field offices due to decreasing staff and constant public contact.