Social Security Administration Reviews | Glassdoor

Social Security Administration Reviews

Updated September 4, 2017
77 reviews

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1.0
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Carolyn W. Colvin
32 Ratings

77 Employee Reviews

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Pros
Cons
  • My advice to you if you have a private sector job that is paying you more to think twice before taking this job (in 13 reviews)

  • There is no room for growth unless you snitch, brown nose or sleep with someone (in 12 reviews)

More Pros and Cons

  1. "Physician consultant"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook

    I have been working at Social Security Administration part-time

    Pros

    Flexible hours and work days available

    Cons

    Poor reimbursement and little support

    Advice to Management

    Listen to physicians' concerns


  2. "Assistant Studio Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Assistant Studio Manager
    Current Employee - Assistant Studio Manager
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Social Security Administration full-time (More than 3 years)

    Pros

    They have fantastic HD equipment and field lighting equipment

    Cons

    Politics, ego, and red tape prevents the majority of efficiency and productivity and creativity

    Advice to Management

    Trust and listen to your studio technicians

  3. "Stressful, Frustrating Management"

    StarStarStarStarStar
    Former Employee - Claims Specialist
    Former Employee - Claims Specialist
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Social Security Administration full-time (More than a year)

    Pros

    Not many. Sometimes can be rewarding when helping people who are grateful. But there are just as many constraints placed on you by the job or unhappy clientele to easily outweigh that benefit.
    Decent benefits for 401k and health insurance.

    Cons

    Management and coworkers are often in over their head or unmotivated. Work from unmotivated, poor employees is passed onto higher functioning employees.
    Stressful workload.
    Frustratingly difficult computer systems that date back to the 1980s.
    Little to no work from home opportunities.
    Need to move from a bureaucracy to meritocracy.

    Advice to Management

    Take advice from employees and don't only focus on stats.


  4. "SSA"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in East Saint Louis, IL
    Former Employee - Anonymous Employee in East Saint Louis, IL

    I worked at Social Security Administration full-time (More than 8 years)

    Pros

    Time off and pay raises

    Cons

    working environment and management style


  5. "Ruins people"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Social Security Administration full-time

    Pros

    Good benefits. Interesting and worthwhile work.

    Cons

    Too many managers who do not know what technicians do. Union hurts employees and makes an enemy of management. Many employees who do no work get away with it. Most waste taxpayer money and should be fired. But... union.

    Advice to Management

    Stop micromanaging. Stop treating everyone like the lowest common denominator. Stop playing mind games. Stop promoting butt-kissers and promote talent.


  6. Helpful (1)

    "Corrupt management, dead end job, best jobs go to family & friends. Soul crushing, dream killing awful experience."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Philadelphia, PA
    Current Employee - Customer Service Representative in Philadelphia, PA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Social Security Administration full-time (More than 8 years)

    Pros

    Salary unbeatable, benefits, quick commute. Chance to work credit and some overtime hours from time to time. Secure job, retirement

    Cons

    Too many to mention. Complete absence of opportunities to advance. Opportunity only exists for well connected individuals. Lack of experience/ education does not hinder connected individuals from advancing.

    Advice to Management

    They would not heed any advice. Management is deeply corrupt and wholly arrogant in their day to day dealings with staff. In all my years I have never seen a swamp so deep and filthy and in desperate need of being drained.


  7. "Run away"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Baltimore, MD
    Former Employee - Anonymous Employee in Baltimore, MD
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Social Security Administration full-time (More than 8 years)

    Pros

    Great benefits. There is a cafe inside the build and a corner store that is overpriced. Holidays off and paid training.

    Cons

    I have worked for the federal government for 10 years. 10 long years where i have wasted my life. I have had only one good manager and she passed. I honestly believe it was because of the stress at this place. There is no room for growth unless you snitch, brown nose or sleep with someone. Management sucks. They don't care especially if you're being sexually harassed. They will protect the man before the woman. The snitch will be believed before the person that was framed. This place is a hot mess. I can't believe that I wasted all of my 20's here. I became bipolar because of this place. Smh. Do not come here. Don't believe the lies of some of the employees because they are the ones sleeping with the managers. Stay where you are. Remember this too whoever is President is your boss....word to the wise.

    Advice to Management

    Treat your employees better. And stop rating us low because we didn't kiss your butt or snitch on someone.

  8. Helpful (1)

    "Benefit Authorizer"

    StarStarStarStarStar
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Once you were hired, you didn't need to wear more than your pajamas to work. If you have generations of relatives working there, it may be a good place to stay.

    Cons

    The worst, most ignorant administrative structure, and most nepotistic hiring practices ever experienced. Rampant corruption in hiring and evaluation. While SSA sells self as employer of the disabled, disabled employees are given worst paying positions, denied adaptive equipment. Higher degrees are seen as threatening. If you have generations of relatives working there, it may be a good place to stay. If you know no one, forget it.

    Advice to Management

    Get into the 21st century.


  9. "Customer Service"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at Social Security Administration full-time

    Pros

    Benefits, sometimes you really get the feeling of helping the public.

    Cons

    Union protects employee to a point that management is unable to do there job. Employee's that I work with act entitled. My experience here has been awful coming from the Military. A team environment is preached yet the majority the employees do not function that way, nor do care to.


  10. Helpful (1)

    "Everything you heard about government workers is true"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Benefit Authorizer in Woodlawn, MD
    Current Employee - Benefit Authorizer in Woodlawn, MD
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Social Security Administration full-time (More than a year)

    Pros

    Work-life balance (you don't take your work home with you), Salary increases each year, Federal holidays.

    Cons

    My co-workers at this agency are practically unemployable. I don't know how they even passed the screening phase. Or SSA must have been super duper desperate to fill some seats. You name it, we've got it. We have people who sleep, play on the internet, have dirtier mouths than a sailor, attendance problems etc. But they all manage to keep a job. Why you ask? Nepotism. They either have family working for the agency or they were in some stupid fraternity/sorority with someone in a higher up position. So management will play lip service but never really do anything about problematic employees.

    My advice to anyone is to treat this job as a "starter". Come here to get your Federal experience and take that to another agency with a better reputation. Unless it's headquarters, SSA is a ghetto mess. You'd be wasting your time because promotions are slim pickings here anyways. This is why you'll meet someone who has been with the agency for 10+ years but is only a GS-10. That's pathetic. You can start out at certain agencies at a GS-11 with the right background. But as I said, these people would not last in the private sector. So I'm sure they're just grateful to have a job.

    There is also so much government waste at this agency it's enough to be make you want to go alt-right. If the public only knew. Cities would be burning to the ground.

    Advice to Management

    Just pray and pray we never get any REAL politicians in office because a lot of you would be without a job.


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