Social Security Administration Reviews | Glassdoor

Social Security Administration Reviews

Updated October 13, 2017
640 reviews

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640 Employee Reviews

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Pros
Cons
  • My advice to you if you have a private sector job that is paying you more to think twice before taking this job (in 13 reviews)

  • There is no room for growth unless you snitch, brown nose or sleep with someone (in 12 reviews)

More Pros and Cons

  1. "Good People, Bad Management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Negative Outlook
    Disapproves of CEO

    I have been working at Social Security Administration full-time (More than 5 years)

    Pros

    Good pay, benefits, and flexibility. Low stress work, no getting clients or worrying about billables. No suits!

    Cons

    Very limited advancement opportunities, management is full of idiots, and attorneys are managed by non-attorneys.

    Advice to Management

    Fire Nancy and Terri I guess


  2. "Physician consultant"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook

    I have been working at Social Security Administration part-time

    Pros

    Flexible hours and work days available

    Cons

    Poor reimbursement and little support

    Advice to Management

    Listen to physicians' concerns

  3. "National 800 Number"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Auburn, WA
    Former Employee - Customer Service Representative in Auburn, WA
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Social Security Administration full-time (More than 5 years)

    Pros

    Great training program so you can learn general information. There is no pending workload.

    Cons

    working in call center can get boring.


  4. "Still the best workplace around"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Social Security Administration full-time (More than 10 years)

    Pros

    Union representation! Excellent pay and benefits. Vacation and sick pay. Health insurance that's better than for full time major oil company employees. Health insurance and better than 401k equivalent after retirement.

    Cons

    Increasingly weak unions. Helping people means frequently dealing with disappearing state welfare agencies. Not enough to live on social network.

    Advice to Management

    Nothing.


  5. Helpful (2)

    "Legal Assistant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Legal Assistant
    Former Employee - Legal Assistant
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Social Security Administration full-time (Less than a year)

    Pros

    Flexible work schedule, generous leave, pension.

    Cons

    Unrealistic expectations and timelines. Favoritism and nepotism, 20% of the people le doing 80% of the work. Extreme, HUGE wage descrepencies between GS workers and management, management cares about ONE thing, numbers! And to reiterate - FAVORTISM! Only way to get promoted is to brown nose and suck up!!!

    Advice to Management

    Come out of your office, quit running numbers all day and pulling reports, listen to your staff! Stop micromanaging! Quit blaming RO for your unrealistic expectations.


  6. "Attorney-Advisor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Attorney Advisor in Falls Church, VA
    Former Employee - Attorney Advisor in Falls Church, VA
    Neutral Outlook
    No opinion of CEO

    I worked at Social Security Administration full-time (More than 5 years)

    Pros

    Credit hours/overtime
    Fairly flexible schedule
    Telework 3-4 days a week depending on your office

    Cons

    Monthly production standards
    Picky ALjs
    No real pomotion potential above a GS-12

    Advice to Management

    Need to find more ways to utilize attorneys so they can progress within the agency. I don't see strategy in having a revolving door.


  7. "Social Insurance Specialist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Social Insurance Specialist in Saint Louis, MO
    Former Employee - Social Insurance Specialist in Saint Louis, MO
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I worked at Social Security Administration full-time (More than 5 years)

    Pros

    Service to others and Leave Accrual

    Cons

    Others
    Mngt lets co-workers "skate by"
    Enlightenment to the Fraud, Waste, and Abuse of this system.

    Advice to Management

    Hold EVERYONE accountable and spread the workload EVENLY.

  8. "Good Goverment position"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook

    I have been working at Social Security Administration full-time

    Pros

    People environment, knowing that work is always available .great hours , rewarding career with a lot of opportunities

    Cons

    Equipment needs updating. Management needs to be more open to staff suggestions, lack flexibility need more training hours and staff


  9. Helpful (3)

    "Great benefits, but buyer beware."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Claims Representative in Pittsburgh, PA
    Former Employee - Claims Representative in Pittsburgh, PA
    Doesn't Recommend

    I worked at Social Security Administration full-time (More than 3 years)

    Pros

    Great benefits with flex time.

    Cons

    Outdated computer system used to take claims; mediocre management; no incentive to do more than the minimum; co-workers who are barely competent and receive the same pay as those who shoulder the majority of the workload on a daily basis.

    Advice to Management

    Listen to your top performing employees and clean out those who just show up to collect a pay check.


  10. "Assistant Studio Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Assistant Studio Manager
    Current Employee - Assistant Studio Manager
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Social Security Administration full-time (More than 3 years)

    Pros

    They have fantastic HD equipment and field lighting equipment

    Cons

    Politics, ego, and red tape prevents the majority of efficiency and productivity and creativity

    Advice to Management

    Trust and listen to your studio technicians


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