Social Security Administration Reviews | Glassdoor

Social Security Administration Reviews

Updated July 17, 2017
604 reviews

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604 Employee Reviews

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Pros
Cons
  • My advice to you if you have a private sector job that is paying you more to think twice before taking this job (in 14 reviews)

  • There is no room for growth unless you snitch, brown nose or sleep with someone (in 12 reviews)

More Pros and Cons

  1. "Medical Expert"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Contract Physician in Orange, CA
    Current Employee - Contract Physician in Orange, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Social Security Administration (More than 10 years)

    Pros

    I like having the ability to contribute to the needs of our society.

    Cons

    The social security administration, and our government, has been grossly negligent and hypocritical in its treatment of contractors in the social security administration. Medical and Vocational Experts have not had an increase in contracted compensation for 30 years. The Office of Disability and Adjudication Review (ODAR) has struggled to find appropriate medical experts to review cases that are in appeal because they are unwilling to increase compensation to anything closely resembling market value. Right now, the time to review a case and testify takes, on average, 3 hours. The payment of $160.00 amounts to about $50.00/hour. By way of comparison, the rate for medical-legal review of a medical case in the private sector is $400 - 500/hour. The government is paying 10% of the accepted and standard rate. The hypocrisy comes from the fact that if a contractor is found to over charge the government, he/she can be banned from government contracts, fined and penalized. Nowhere is the heavy handed, monopolistic and crushing hand of our government seen more clearly than in the social security ODAR system. Appeals to administrators to find out how to change contracts to reflect accepted market rates have fallen on deaf ears.

    Advice to Management

    If you want to get the right physicians and clinicians to do detailed reviews of cases and save the government money by allow people the time to do the proper reviews, you need to pay contractors at something close to the market rate. Moreover, you need to treat contractors with the same level of fairness integrity that you demand of them.


  2. Helpful (2)

    "Government Worker"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Social Insurance Specialist in Woodlawn, MD
    Current Employee - Social Insurance Specialist in Woodlawn, MD
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Social Security Administration full-time (More than 10 years)

    Pros

    Full range of health benefits, job security, multiple career paths. There is access to lots of career training. Variety of job functions with different paces, types of work.

    Cons

    Promotion potential is extremely competitive with hundreds applying for few positions. Management has too much control over your career choices. Unfairness in hiring process and in many cases seems racially driven, or driven by favoritism ,some bosses are micro managers or gate keepers of agency perks. Very difficult to follow desired career paths, can become stuck or stagnant. Young college graduates are more likely to get promoted regardless of job knowledge or experience. Management overturn is frequent and affects building relationships, performance ratings and ultimately lowers employee moral.

    Advice to Management

    Hiring choices and methods, management practices require more oversight from higher level mgmt.

  3. Helpful (1)

    "Pick a different Gov't agency"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Claims Representative in Washington, PA
    Former Employee - Claims Representative in Washington, PA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    If you are fresh out of college, you can gain work experience although chances are its going to be a bad one.

    Cons

    If you want to be treated like a slave work here. Continuously understaffed. Management rewards their friends, not the hard workers. Good management help employees improve themselves. Management at this agency sets you up to fail.

    Advice to Management

    Promote from within. Hire more people. Quit rewarding idiots. Treat your employees right and they will treat the clients right.


  4. Helpful (1)

    "Benefit Authorizer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Philadelphia, PA
    Former Employee - Anonymous Employee in Philadelphia, PA
    Disapproves of CEO

    Pros

    Flexible schedule, location and government employment.

    Cons

    Management, pay, stressful job! Micromanagement, no room for growth unless you're in a clique!


  5. "Legal Case Assistant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Legal Assistant, Case Tech in Atlanta, GA
    Former Employee - Legal Assistant, Case Tech in Atlanta, GA
    Recommends
    Negative Outlook
    Disapproves of CEO

    I worked at Social Security Administration full-time (More than 3 years)

    Pros

    Felxibility in work/home balance. Easy to use your leave

    Cons

    No room for advancement

    Advice to Management

    Promote from within more often


  6. Helpful (2)

    "Love my work and my colleagues"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Attorney in Braemar VII, AZ
    Current Employee - Attorney in Braemar VII, AZ
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Social Security Administration full-time (More than 5 years)

    Pros

    Serving the American public, stewardship of government resources, autonomy, family first work-life balance, collegial environment. For the most part, I find my day to day work to be extremely engaging. I feel like I have the flexibility to tend to family and personal issues when they arise without repercussion

    Cons

    Lots of rules and requirements and formalities, not always receptive to new ideas, the agency is a bureaucracy, with procedures and practices set in stone. My first couple of years with the agency were difficult. I definitely felt like there was something akin to hazing, directed particularly at employees who had been hired from the private sector/ outside law firms. Things got much better after I had been there a few years And was no longer treated as an outsider.


  7. "Legal Assistant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Legal Assistant, Senior Case Tech in Fort Wayne, IN
    Former Employee - Legal Assistant, Senior Case Tech in Fort Wayne, IN
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Social Security Administration (More than 10 years)

    Pros

    Flexible Work Hours, Large Case Load, On The Job Training, Work At Home Opportunity, On Site Security, Fully Automated Environment, Team share the workload. Sunshine Club Membership Available, Benefits Available at reasonable cost,, Overtime when Available

    Cons

    Cases are repetitive, Office Equipment not able to handle the workload creates lots of malfunctions. no promotions beyond GS 8 Level only 5 position available at the GS9 Positions unless willing to relocate.

    Advice to Management

    create more upward moblity

  8. Helpful (3)

    "Benefits Authorizer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Benefits Authorizer in Jamaica, NY
    Former Employee - Benefits Authorizer in Jamaica, NY
    Doesn't Recommend
    Negative Outlook

    I worked at Social Security Administration full-time (More than 5 years)

    Pros

    Flex time
    Overtime (when available)
    Government benefits (i.e. time off, work/life balance)

    Cons

    No growth- you will be a gs-09 for a minimum of 4 years and even when you are promoted its only to a gs 10. Then you may be held at a gs-10 position for another few years before you get to gs-11
    There's a ton of micromanaging going on, you are treated like school children as opposed to an adult at a job
    opportunities for details are limited to the favorites

    Honestly I'd take the job temporarily and then continue applying to other federal jobs in the interim. Look for ones that cap at a gs 11 or 12, which are a TON of jobs out there once you have your bachelors degree.

    Advice to Management

    Expand opportunities
    Don't micromanage so much
    Push for all of your employees


  9. Helpful (1)

    "Supportive Coworkers"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Legal Intern in Baltimore, MD
    Former Employee - Legal Intern in Baltimore, MD
    Recommends
    Positive Outlook

    I worked at Social Security Administration (Less than a year)

    Pros

    The coworkers were very supportive during a difficult time in my life. The management was understanding and allowed me time off.

    Cons

    Such a large campus, it took a long time to get from parking lot to office. On average, I had to spend 10 min from pulling into parking lot, to getting to my office.

    Advice to Management

    The management was wonderful. Please just keep up the same efforts.


  10. "Typical Government Job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Disability Claims Adjudicator II in Little Rock, AR
    Current Employee - Disability Claims Adjudicator II in Little Rock, AR
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Social Security Administration full-time (More than 3 years)

    Pros

    Job security, decent pay, retirement, decent working environment, loose dress code, great coworkers, some fun events, occasional bonuses decided by the legislature

    Cons

    Highly politicized environment, rampant favoritism, management rarely fulfills promises or communicates with employees, loose dress code, lack of a team environment, departments are extremely territorial and do not respond well to any form of constructive criticism or suggestions

    Advice to Management

    Communicate with employees. Promise a standing desk or ergonomic equipment? Actually come through on what you promise. Displacing employees so you can remodel a section of the agency? Maybe communicate the timeframe for construction. Finally, have a clean desk policy or something, because you are barely compliant with even the most basic privacy and information security regulations.


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