SoftRock Reviews

Updated Jun 3, 2020

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3.7
65%
Recommend to a Friend
67%
Approve of CEO
SoftRock CEO   Alec Difrawi
Alec Difrawi
185 Ratings
Pros
  • "Free food on Fridays and soda/ popcorn machines(in 17 reviews)

  • "I really like how approachable everybody is in this work environment(in 17 reviews)

Cons
  • "Long hours, it's a long day to reach 6 hours of talk time(in 18 reviews)

  • "Management didn't like that I was going off script, but I told them these prospects had no reason to go into debt for school loans(in 13 reviews)

More Pros and Cons
  1. "Loved it of course"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Chief Executive Officer in Orlando, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at SoftRock full-time for more than 10 years

    Pros

    Great environment, great employees we play hard and work hard!

    Cons

    We only hire and keep the best of the best.

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  2. "Terrible"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Account Specialist 
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at SoftRock full-time for less than a year

    Pros

    None to speak of ...

    Cons

    Everything others have said is true

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  3. Helpful (1)

    "a fish rots from the head down"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Sales Agent in Orlando, FL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at SoftRock full-time for more than 3 years

    Pros

    some great coworkers. bar-b-ques on fridays and flag football and fun culture in a wannabe google way (but not nearly as good, obviously)

    Cons

    a fish rots from the head down, and the ceo is a convicted felon (fraud). he created a company to trick people into thinking they were applying for jobs but in reality all we were doing was trying to get them to enroll in for profit schools. the same for profit schools that are in the news for ripping students off and closing.

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  4. Helpful (2)

    "Terrible"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at SoftRock full-time

    Pros

    Free food on Fridays and soda/ popcorn machines

    Cons

    Feeling like you sold your soul for a few bucks to trick people thinking they're getting a job but you're really selling them on education they don't need/ want.

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  5. Helpful (1)

    "Employee"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at SoftRock full-time

    Pros

    Met some great people during my employment

    Cons

    Owner was shady and had spent time in prison for fraud. Wish I knew this before I even interviewed.

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  6. Helpful (1)

    "Not the best place to work"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Education Advisor in Orlando, FL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at SoftRock full-time for less than a year

    Pros

    For being a call center, they could be a lot of fun if you had the right schedule. Every Friday they had a cookout lunch and would really go all out for holidays.

    Cons

    It was a call center. I was also in the group where they tried the 4 day - 10 hour shifts which was not fun. Being on the phones for 10 hours was exhausting. I would get in at 11am and leave at 10pm, meaning all I did was work on those days. My days off weren't together so I never really got to recoup. And one of those days happened to be a Friday so I never got the perks of being there after training ended. The only day they were closed was Sunday so if you were new there or not performing as well as they wanted, you were most likely working all day Saturday as well. However, they advertise and tell you that you will be working M-F 8:30-6 or something like that. And then they give you your schedule and do nothing to work with you.

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  7. Helpful (2)

    "It was good while it lasted"

    3.0
    • Career Opportunities
    • Compensation and Benefits
    Current Employee - Employment Specialist in Orlando, FL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at SoftRock full-time for more than 5 years

    Pros

    I did make really good money

    Cons

    No employee recognition unless you wore skimpy clothes and was ready to put out

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  8. Helpful (4)

    "Stay away... Stay far away"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Education Advisor in Orlando, FL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at SoftRock full-time for more than a year

    Pros

    Football, culture, free food, and the parties.

    Cons

    Really funny that this section is termed con... Alec Difrawi himself is a con.

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  9. Helpful (1)

    "Overworked and Underpaid"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Sales Representative in Orlando, FL

    I worked at SoftRock for more than a year

    Pros

    Tons of great people and culture

    Cons

    lower pay, long hours, tedious upper management

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  10. Helpful (4)

    "The Willy Wonka of secondary education marketing"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Career Specialist in Orlando, FL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at SoftRock full-time for less than a year

    Pros

    Being around beautiful, idealistic young people who were trying to build careers, and pay their bills. Many of them would sit with me in the break room during lunch to discuss their goals, hopes for marriage and families someday. I saw tremendous potential based on the people that were hired. The employees wanted to create a system that actually produced results to benefit all the unemployed Americans who were disillusioned by Obama's America.

    Cons

    Seeing an organization of so many talented, enthusiastic people getting conned, while they read scripts to deceive poorly educated people who were desperate to find jobs. In my last few months the management began routing seniors to my desk. These were lonely folks in their 60s-70s, and I would have respectful, motivational conversations with them. Management didn't like that I was going off script, but I told them these prospects had no reason to go into debt for school loans. We parted ways.

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Found 261 reviews