Softcat Reviews | Glassdoor

Softcat Reviews

Updated October 19, 2017
12 reviews

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4.0
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Martin Hellawell
5 Ratings

12 Employee Reviews

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Pros
  • you are running your own business, the money is there to be made if you put the hard work in, (in 13 reviews)

  • Young working environment with lots going on (in 11 reviews)

Cons
  • Basic salary could be much better (in 10 reviews)

  • Hard work when getting started in the role (but I guess this is to be expected from any graduate role) (in 7 reviews)

More Pros and Cons

  1. "Great place straight out of uni"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Account Manager
    Former Employee - Account Manager
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I worked at Softcat (More than 3 years)

    Pros

    Learn how to cold call
    Great culture
    Some formal sales training
    Uncapped commission

    Cons

    Terrible Basic salary for London new starts
    Slightly un-PC office culture
    Problem with pay after I left

    Advice to Management

    Treat young AMs like adults, don't ply with alcohol and then tell them off after for being too drunk.
    More flexibility in working environment - job could have been done every now and then from home.
    More formal strategic sales training.
    Stop giving recruitment a number to hit, it doesn't inspire them to recruit good potential sales people.

    Softcat Response

    Oct 24, 2017

    Thank you for your review. As you will be aware Softcat are constantly looking at new ways to improve, and gain feedback on the working environment, role and culture. If you would be interested in... More


  2. Helpful (1)

    "Great as a straight out of uni job"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Fun people top work with and internal treats such as free luch

    Cons

    low basic salary, cut throat - you will ber asked to leave it you miss a target

  3. "Account Executive"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Negative Outlook
    Approves of CEO

    I worked at Softcat full-time

    Pros

    Great social life and really fun training. Young working environment with lots going on. Really nice offices across the UK. Very caring and competent HR team.

    Cons

    Hit and miss with regards to team leaders. Basic salary very low. Plenty of cold calling may be con for some.

    Advice to Management

    Hold on to well received Team Leaders and focus of staff retention. Allow movement between teams if needed. Further integration of the offices is needed.


  4. "A very fun environment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales in Manchester, England (UK)
    Former Employee - Sales in Manchester, England (UK)
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Softcat full-time (More than 3 years)

    Pros

    Softcat is a great place for a Graduate to begin their career in IT. The training and support you recieve in the first year is second to none, but you are expected to put in long hours and hard word.

    Each office has it's own individual culture so it still feels like a relatively small company which is great. Free breakfast, parties, ironing service, Friday beers and end of day chocolate are all little things that Softcat do to make you feel appreciated.

    Cons

    When you're in sales at Softcat the training and support really slows down after your first year. You're usually not experienced enough to go in to management at this point so it can feel a little like you're in limbo with no clear progression for the near future. That said, you can earn a lot in sales which is why most people stay.

    If you're not in sales then the pay is well below industry average and it's very difficult to get it increased. If a fun place to work is more important to you then a high pay cheque then this is a fantastic place to work fpr non sales too and will provide you with good experience and training for future roles in the industry.

    Advice to Management

    As you grow your sales teams it's so important to grow the other teams too - HR in particular has fallen behind which hugely impacts the rest of the business and can give it an unprofessional feel.

    Focus on what you can offer to people at that two year point to keep them motivated and happy.


  5. Helpful (3)

    "Decent"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Graduate Account Executive in Marlow, England (UK)
    Current Employee - Graduate Account Executive in Marlow, England (UK)
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Softcat full-time (More than a year)

    Pros

    Been working here for just over a year now, good atmosphere, challenging tasks so you won't get bored.

    Cons

    Getting fat through pizza, lots and lots and lots of cold calling, you need to be able to deal with rejection or I wouldn't apply

    Advice to Management

    Hire management from outside, or promote people for their management skills, not just the best seller . good job though


  6. "Just my opinion"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Product Sales Specialist in Marlow, England (UK)
    Current Employee - Product Sales Specialist in Marlow, England (UK)
    Recommends
    Positive Outlook

    I have been working at Softcat full-time (Less than a year)

    Pros

    Leadership team
    Financials
    Outcome driven
    Opportunity appears to be down to personal drive and ambition
    Great commission structure for sales staff
    Approachable leadership team
    On boarding process

    Cons

    Basic Salaries
    No flexible working - all office based

    Advice to Management

    Higher earnings for non-sales employees please


  7. "Softcat"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Executive
    Current Employee - Account Executive
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Softcat full-time (More than 3 years)

    Pros

    Great commission structure
    I work with my friends
    loads of incentives

    Cons

    tough first 18 months but worth the slog

  8. "Growing company with a bright future ahead."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - IT Sales Executive
    Current Employee - IT Sales Executive
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Softcat full-time (More than 8 years)

    Pros

    Fun company and lots of potential for the future. Family feel to the company even with its growth. Incentives are very good.

    Cons

    Low basic but the potential reward is massive. Need to create more opportunities for personal development outside of just hitting target and allow that individual time to do this.

    Advice to Management

    Look to modify benefits for older employees. The benefits / incentives are more geared to the younger generation.


  9. "Former account manager"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Great culture, excellent benefits, opportunity to meet lots of vendors, motivated management, nice offices

    Cons

    Terrible basic salary, loads of account politics and lack of top down management, lots of bickering between sales staff

    Advice to Management

    Keep focussing on culture but bring some order to the distribution of accounts

    Softcat Response

    Dec 8, 2015 – Head of HR and Recruitment

    Thank you for taking the time to write this review. We are continually looking at ways to improve the processes internally and the focus areas at the moment are most certainly around the account... More


  10. "Graduate Sales Executive"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Graduate Sales Executive in Manchester, England (UK)
    Former Employee - Graduate Sales Executive in Manchester, England (UK)
    Recommends
    Positive Outlook

    I worked at Softcat full-time (More than a year)

    Pros

    Amazing earning potential, lots of bonuses and incentives. Really fun work environment with some really fun work events. Three week training school and on-going product training.

    Cons

    The staff numbers are growing at a really fast rate, but account availability is low. If your willing to stick the first year without the best account base you will do really well, the first year can be tough without enough accounts to sell too. But if you want it enough, you can make it.

    Advice to Management

    Take on less people and divide the account base better.


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