Softcat Reviews | Glassdoor

Softcat Reviews

Updated January 20, 2017
9 reviews

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4.0
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Martin Hellawell
2 Ratings

9 Employee Reviews

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Pros
  • Fantastic Rewards, Fun & Positive Working Environment (in 13 reviews)

  • Very hard work when you first join to get accounts to where you need to be vs target but it pays off (in 12 reviews)

Cons
  • Long hours - to be expected in sales however I worked 55 a week and was told it wasn't enough (in 6 reviews)

  • They call it an IT job - it's a sales job (in 3 reviews)

More Pros and Cons

  1. Helpful (3)

    "Decent"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Graduate Account Executive in Marlow, England (UK)
    Current Employee - Graduate Account Executive in Marlow, England (UK)
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Softcat full-time (More than a year)

    Pros

    Been working here for just over a year now, good atmosphere, challenging tasks so you won't get bored.

    Cons

    Getting fat through pizza, lots and lots and lots of cold calling, you need to be able to deal with rejection or I wouldn't apply

    Advice to Management

    Hire management from outside, or promote people for their management skills, not just the best seller . good job though


  2. "Just my opinion"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Product Sales Specialist in Marlow, England (UK)
    Current Employee - Product Sales Specialist in Marlow, England (UK)
    Recommends
    Positive Outlook

    I have been working at Softcat full-time (Less than a year)

    Pros

    Leadership team
    Financials
    Outcome driven
    Opportunity appears to be down to personal drive and ambition
    Great commission structure for sales staff
    Approachable leadership team
    On boarding process

    Cons

    Basic Salaries
    No flexible working - all office based

    Advice to Management

    Higher earnings for non-sales employees please


  3. "Softcat"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Executive
    Current Employee - Account Executive
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Softcat full-time (More than 3 years)

    Pros

    Great commission structure
    I work with my friends
    loads of incentives

    Cons

    tough first 18 months but worth the slog


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. "Growing company with a bright future ahead."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - IT Sales Executive
    Current Employee - IT Sales Executive
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Softcat full-time (More than 8 years)

    Pros

    Fun company and lots of potential for the future. Family feel to the company even with its growth. Incentives are very good.

    Cons

    Low basic but the potential reward is massive. Need to create more opportunities for personal development outside of just hitting target and allow that individual time to do this.

    Advice to Management

    Look to modify benefits for older employees. The benefits / incentives are more geared to the younger generation.


  6. "Former account manager"

    Star Star Star Star Star
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Great culture, excellent benefits, opportunity to meet lots of vendors, motivated management, nice offices

    Cons

    Terrible basic salary, loads of account politics and lack of top down management, lots of bickering between sales staff

    Advice to Management

    Keep focussing on culture but bring some order to the distribution of accounts

    Softcat Response

    Dec 8, 2015 – Head of HR and Recruitment

    Thank you for taking the time to write this review. We are continually looking at ways to improve the processes internally and the focus areas at the moment are most certainly around the account ... More


  7. "Graduate Sales Executive"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Graduate Sales Executive in Manchester, England (UK)
    Former Employee - Graduate Sales Executive in Manchester, England (UK)
    Recommends
    Positive Outlook

    I worked at Softcat full-time (More than a year)

    Pros

    Amazing earning potential, lots of bonuses and incentives. Really fun work environment with some really fun work events. Three week training school and on-going product training.

    Cons

    The staff numbers are growing at a really fast rate, but account availability is low. If your willing to stick the first year without the best account base you will do really well, the first year can be tough without enough accounts to sell too. But if you want it enough, you can make it.

    Advice to Management

    Take on less people and divide the account base better.


  8. Helpful (1)

    "Account manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Manager in Marlow, England (UK)
    Current Employee - Account Manager in Marlow, England (UK)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Softcat full-time (Less than a year)

    Pros

    I think Softcat is a great place to work! it has won so many awards in the past around employee satisfaction and our sat surveys are always full of positives.

    I have worked in other companies where senior staff are completely unapproachable, in Softcat you sit within 5 feet of the chairman, MD and sales director in the middle of the sales floor. Everyone here is really friendly and happy to help out, the massive amount of internal expertise makes life so much easier for account managers and is a real selling point to customers.

    The earning potential here is boundless as the commision is completely uncapped, so you can earn lots of money very quickly! the incentives are brilliant going all over the world and there are lots of team nights out and making sure that employees are having fun is paramount.

    Cons

    most of the cons about working in a palce like Softcat arent a reflection on the company itself but in sales so are to be expected when going into such a competetive environment.

    there is pressure to hit targets as in any sales job and the basic salray is quite poor but that is expected in a commission based role and works to motivate you!

    Advice to Management

    the management at Softct is incredibly flexible, managers sit in with the teams and are all approachable and willing to help, even asking for advice of managers from other areas of the business are happy to lend a hand. especially for a sales company the amount of autonomy granted to account managers is incredible and is probably one of the main reasons that softct is going from strength to strength.


  9. "Good company to work for"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Manager in Marlow, England (UK)
    Current Employee - Account Manager in Marlow, England (UK)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Softcat full-time (More than 3 years)

    Pros

    - Very good initial training
    - Young workforce with a friendly atmosphere
    - Your remuneration is very much linked to the amount of work and effort you are willing to put in which is something i very much like, if you do work hard and smart you can earn a decent salary after a short amount of time
    - you find all your own customers when you join and regardless of their size or spend you are the account manager (its not a case of custmors being passed on etc)
    - the social life is very good with regular team nights out and company events which the company pays for
    - Everyone is always willing to give advice, attend meetings with you, help with more complex requirements / situations even though it may not be there job or they dont personally see any reward for it
    - company is perfoming very well in terms of growth and as a result is very financially stable
    - For those who decide once joinging an account management role is not for them, Softcat always try to offer another role that is of more interest
    - management do keep all the staff up to date with Softcat's performance and future aims

    Cons

    - New starts joining the firm in an account management role should expect to work longer than the typical 9 - 5, the work / life balance does improve over time but if you want to make an impact at the company and hit the ground running then you do need to put in the time / effort
    - Softcat has lost some of its family feel as more offices have opened and more staff have joined so its no longer a case of knowing everyone's name in the office, however to put a positive spin on it, as the company grows there are more opportunities for advancement

    Advice to Management

    keep doing what your doing


  10. "Great culture and atmosphere, if sales is for you then this is a great place to work."

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Manager in Marlow, England (UK)
    Current Employee - Account Manager in Marlow, England (UK)

    Pros

    Friendly atmosphere, excellent incentive trips based on amount over target to great locations across the world. Regular fun team nights out that are paid for by the company as well as various competitions and prizes from vendors and partner companies that regularly come in to the office. Great people and training , you can learn a lot from the people you're working with as well as picking up various accreditations along the way. Good opportunities for close customer contact and a good culture with a young and energetic workforce. Two regional offices so opportunities to move although no office in London as yet.

    Cons

    Basic salary is very low and commission is not the best in the industry. It can become very difficult and hard on morale when your peers are hitting targets and you're not.It's a great place to work if you're doing very well and over exceeding targets but money is very poor if you're under target and basic salary is subject to only very small pay rises. Managers sometimes get over involved in their own work as they essentially still have the same Account Manager role as the sales force to take care of. Great opportunity to earn lot's of money £100K+ if you're dedicated to sales and have a good knowledge of the IT industry.

    Advice to Management

    NA


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