Softchoice Reviews in Canada | Glassdoor

Softchoice Canada Reviews

Updated October 16, 2017
192 reviews

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3.8
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Softchoice President and CEO Vince De Palma
Vince De Palma
10 Ratings

192 Employee Reviews

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Pros
  • You can bring your dog to work and there are a lot of fun events (in 24 reviews)

  • Company offers benefits like free lunches, monthly beer cart/social gatherings, a work computer to use anytime, and more (in 38 reviews)

Cons
  • There is little work life balance at this company (in 27 reviews)

  • In short, the Senior Leadership Team is the problem (in 16 reviews)

More Pros and Cons

  1. Helpful (1)

    "Good for tech savvy people"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - TSR in Toronto, ON (Canada)
    Current Employee - TSR in Toronto, ON (Canada)
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Softchoice full-time (Less than a year)

    Pros

    Easy start to the job which is basically 3 months not working until you are 'deployed'
    Benefits from day 1
    Nice Toronto offices

    Cons

    NO PRODUCT KNOWLEDGE OR PRICING TRAINING
    They give 'sales training' because they hire idiots then stick you on the phone and tell you to sell.

    Advice to Management

    STOP USING THE ORANGE KOOLAID PHRASE. YOU UNETHICAL, ELITIST MORONS


  2. "Enjoyable internship"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Intern - Anonymous Intern in Toronto, ON (Canada)
    Former Intern - Anonymous Intern in Toronto, ON (Canada)
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Softchoice as an intern

    Pros

    Learned a lot during 4 months of interning. Co-workers are friendly and willing to help. Very nice office and location.

    Cons

    Technology stack is not the newest. However there's a lot of useful work with e.g. Oracle database involved.

  3. "Sets its Own rules"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Inside Sales Account Manager in Toronto, ON (Canada)
    Former Employee - Inside Sales Account Manager in Toronto, ON (Canada)
    Recommends
    Negative Outlook
    No opinion of CEO

    I worked at Softchoice full-time (More than 3 years)

    Pros

    The culture at Softchoice is one to be envied. The people you work with become your family, the fund-raising and team building events make working bearable.

    Cons

    There is little work life balance at this company. You are plugged in no matter what role you are in.

    Advice to Management

    Plan ahead for the year with clear goals and objectives. Don't Fumble. Recognize your people with no favoritism.
    Also your employees have great ideas and want to make the company a better more efficient place with the tools they have. Let them. They are in the 'Trenches', they understand what is at stake.


  4. Helpful (1)

    "Woah. Blessing in disguise."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Inside Sales in Toronto, ON (Canada)
    Former Employee - Inside Sales in Toronto, ON (Canada)
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Softchoice full-time (Less than a year)

    Pros

    - none if you're in sales. Get ready to be in a basement and be replaceable.
    - middleman syndrome. We weren't really necessary nor affordable for companies to use us. Could easily be replaced by a direct buy website.

    Cons

    - 6 month training. Which they then can terminate you for no reason
    - training was ridiculous
    - low paying compared to other sales jobs
    - favouritism
    - even the interview process was horrible. Met with the worst HR lady ever. Gives HR that well earned horrible reputation they're known for. Protecting company interests and not you. Not too much humanity in that.

    Advice to Management

    HR was a joke. Office was dark and depressing.


  5. "Best Launching Pad (and equally great long-term gig)"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Account Executive in Toronto, ON (Canada)
    Former Employee - Account Executive in Toronto, ON (Canada)
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Softchoice full-time (More than 3 years)

    Pros

    -Sales Training
    -Networking - it's a small industry. You meet everyone from everywhere and always cross paths with people you meet.
    -Growth and Development

    Cons

    -low base salary... but just like every job the real $ is in the commissions.

    Hard Work. Just like every job, you need to grind, and there are no exceptions here. Work smart, get paid.

    Advice to Management

    Remember that staff leave companies because of managers more than any other reason for leaving a company. Love your staff, and ensure they know it, and confirm that you actually know that they know it regularly, or get really good at hiring and training monthly because you will lose a lot of people. Focus on helping your staff grow. Metrics are important, but any conversation you want to bring up metrics, speak about something else first and don't make metrics your only focus. Your sales people do 1000 things daily, they don't need to hear you whine incessantly about just one of those things, even if you think metrics are SOO important (which they absolutely are), making commission is more important than your metric, so put their needs first, be strategic, don't be a parent, be a partner.


  6. "Territory Sales Representative"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Territory Sales Representative in Toronto, ON (Canada)
    Current Employee - Territory Sales Representative in Toronto, ON (Canada)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Softchoice full-time (Less than a year)

    Pros

    Positive, progressive, people oriented sales culture with plenty of room to advance and grow with the company. Amazing training program called 'Sales Academy' that will increase your sales and business acumen. The Sales Coaches were all very helpful and enabled me to learn a vast amount of complex information in a short amount of time. Sales Coaches push you to achieve your goals and grow your personal brand. If you're focused and willing to withstand many tests and challenges you can quickly get put on a team and set yourself on a path to make a six figure income. There are many success stories at this company! Additionally, they have plenty of fun events, catered meals for staff, beer cart once a month, and they contribute to numerous charitable initiatives.

    Cons

    Training is very intense, so you have to be mentally prepared for a series of tests and presentations. One of their invoicing systems is extremely tedius, outdated and needs to be fully replaced w/Salesforce. More vacation time for first year employees would be nice.


  7. Helpful (1)

    "Territory Sales Representative"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Territory Sales Representative in Toronto, ON (Canada)
    Current Employee - Territory Sales Representative in Toronto, ON (Canada)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Softchoice full-time (More than a year)

    Pros

    -Decent pay with a lot of commission potential
    -Amazing culture
    -Dog friendly
    -Helpful and kind co-workers

    Cons

    -Sales is a tough job in any industry
    -Lot to take in during first few months, massive learning curve
    -Challenging

    Advice to Management

    I actually do not have any advice to the management. I was really impressed by the entirety of Phase 1 and 2, and Softchoice definitely has one of the, if not the best pre-role sales training's.

  8. Helpful (2)

    "Territory sales representative"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Territory Sales Representative in Toronto, ON (Canada)
    Former Employee - Territory Sales Representative in Toronto, ON (Canada)
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Softchoice full-time (More than a year)

    Pros

    - great co-workers, after all we are all on the same boat
    - HR really knows how to hire amazing people, full of potential!
    -dog friendly
    -many events and catered food - mostly from vendors
    -great location for young professionals

    Cons

    - horrible training managers
    -low pay vs industry standards
    - Toronto is the HQ but it's the most disorganized office in all of North America
    -cut throat environment if you are not favoured by training managers
    - people fired for no good reason other than personal!!!

    Advice to Management

    Hire better training managers for phase 2

    Give better salary

    Softchoice Response

    Jul 20, 2017

    Thank you for taking the time to share your review. Softchoice aims to provide an excellent onboarding experience for all employees. As you point out, newly hired sales reps attend our Sales Academy... More


  9. "Help desk Technician"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Helpdesk Technician in Oakville, ON (Canada)
    Current Employee - Helpdesk Technician in Oakville, ON (Canada)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Softchoice full-time (More than a year)

    Pros

    Selected as the 3rd world best company for the Year 2017. A best place to wrok and gather experience.

    Cons

    Open environment. Some people may find it disturbing.


  10. "Strategy Coordinator"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Intern - Strategy in Toronto, ON (Canada)
    Current Intern - Strategy in Toronto, ON (Canada)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Softchoice as an intern (Less than a year)

    Pros

    Softchoice values culture, diversity, and customer and employee experience.
    They are a great company to work for. They have beer carts. They are dog friendly. They give you chances to volunteer.

    Cons

    I had a long commute on the train. However, they were very flexible with my work hours because of this.

    Advice to Management

    Continue being a leader in IT services


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