Softchoice Reviews | Glassdoor

Softchoice Reviews

Updated September 15, 2017
99 reviews

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5.0
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Softchoice President and CEO Vince De Palma
Vince De Palma
10 Ratings

99 Employee Reviews

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Pros
  • You can bring your dog to work and there are a lot of fun events (in 24 reviews)

  • Company offers benefits like free lunches, monthly beer cart/social gatherings, a work computer to use anytime, and more (in 37 reviews)

Cons
  • Softchoice strives for a work life balance (in 26 reviews)

  • In short, the Senior Leadership Team is the problem (in 16 reviews)

More Pros and Cons

  1. Helpful (1)

    "Sales Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Chicago, IL
    Current Employee - Anonymous Employee in Chicago, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Softchoice full-time

    Pros

    Softchoice is a phenomenal company to work for. The solutions and services it brings to market positions it uniquely to continue to see considerable YoY growth and take market share. As a workplace, we enjoy a diverse and inclusive culture or hardworking people that represent the most exceptional talent in the industry.

    The office feels like a start up but has the support and resources of a Fortune 500 company. I've never worked with smarter, more capable individuals.

    Cons

    None really come to mind.

    Advice to Management

    Don't take your eyes off the prize. There's plenty of market fragmentation and disruption to continue to take market share and advance within the marketplace!


  2. "Sales & Marketing Leader"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales & Marketing Leader
    Current Employee - Sales & Marketing Leader
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Softchoice full-time (More than 10 years)

    Pros

    The organization has an extremely Fast-paced culture. Decisions are often made quickly and using thoughtful data insights.

    This presents the opportunity for challenging work and industry experiences.

    Also, as you advance in leadership, the autonomy and empowerment to solve problems and influence the strategy is tremendous.

    Cons

    Often, structure can be a dirty word. Allowing for folks to figure out their own way to solve a problem is great, but can lead to inconsistent execution.

    Advice to Management

    This is an incredible place to work. The strategy is well pointed, and if we continue to focus on improving execution, the company will outpace the industry for years to come.

  3. "District Sales Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - District Sales Manager in San Francisco, CA
    Former Employee - District Sales Manager in San Francisco, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Softchoice full-time (Less than a year)

    Pros

    Supportive environment, motivated and professional colleagues, plenty of career development opportunities. A company filled with genuinely good people. Cutting edge technology and great engagement opportunities with top IT vendors (Microsoft, Cisco, Nutanix, etc.)

    Cons

    If you are not comfortable with complexity and working with multiple IT vendor partners, the job can be overwhelming. If you love technology and have a successful background in IT sales at different levels, you will thrive.

    Advice to Management

    Keep doing what you're doing! The sales environment, though complex, is fun, supportive and rewarding.


  4. Helpful (1)

    "Inside Sales Account Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Inside Sales Account Manager in Norcross, GA
    Current Employee - Inside Sales Account Manager in Norcross, GA
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    First, I love the culture of this company. Softchoice truly believes in a customer first attitude. They are passionate about being a true consultant to their customers and offering the very best in products and services. Softchoice invests in intense training and provides it's employees with the tools they need to be successful. Secondly, I love being challenged and working outside my comfort zone and this job has definitely done that.

    Cons

    There is a lot to learn. This company is not for the faint of heart but if you work hard and follow the training plans, success will be yours


  5. Helpful (2)

    "Territory Sales Representative"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Territory Sales Representative in Chicago, IL
    Current Employee - Territory Sales Representative in Chicago, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Softchoice full-time (Less than a year)

    Pros

    I love the open culture that Softchoice encourages every employee to portray. It creates a positive and empowered working atmosphere. I love the young professionals that work here as well as everyone is relatively friendly and approachable.

    The frequent catered food is another huge plus. The amount of resources and support that is available is undeniably outstanding compared to companies I have worked for in the past. The office is also very bright and orange making it a vibrant office to be in.

    The Chicago location is conveniently located off of the Chicago Brown Line stop and is located in the upscale River North neighborhood.

    Working as a Business Development rep can have its challenges, but also comes with the opportunity to win big with the many spiffs and deal registrations available.

    The office seems like a family since it is still a fairly medium sized office.

    The training received was exceptional and very hands on.

    Cons

    While in sales academy the few cons that I encountered were the lack of system implementations. Going to repetitive vendor trainings was very vexatious especially since it took out a lot of our precious time from our schedule to be on the phones (which goes towards hitting the KPI's expected from us).

    There are a few improvements that could be made to the Sales Academy training program, but overall a very solid training program.

    Another con is the sometimes inaccurate orangle hustle kpi indicator; unfortunately it doesnt count placing orders into activity points which is a bummer because it could take up to an hour to get some orders straightened out in the Horizon system.

    Advice to Management

    Keep up the continued growth! The increased investment in employees is much appreciated and Im positive it will pay off in the long run for the success of the company.


  6. "Business Development"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    A great organization to be part of. Early on I received a high level of responsibility, executive interaction, and career coaching.

    Cons

    With a growing organization spread across two countries & the industry in near constant change the communications can be tough for those outside one of the major offices. The all in company monthly meetings and open dialogue goes a long way to help overcome this.


  7. Helpful (2)

    "Senior Account Executive"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Chicago, IL
    Current Employee - Anonymous Employee in Chicago, IL
    Recommends
    Positive Outlook

    I have been working at Softchoice full-time (More than 3 years)

    Pros

    Great culture, great people. Fun place to work with many benefits available. The company is growing very quickly and there is a lot of opportunity for growth.

    Cons

    I don't really have any cons as of now.

  8. Helpful (1)

    "Outbound account executive"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Executive in San Diego, CA
    Current Employee - Account Executive in San Diego, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Softchoice (Less than a year)

    Pros

    Incredible culture, visionary leaders, top notch benefits and very competitive compensation

    Cons

    Don't do the sales kick off in Toronto every year.

    Advice to Management

    Continue to push the sales force to adapt to the rapid change in the IT industry. In other words, don't allow the reps that have been successful in the past continue doing things 'their way' for too long as it can hurt the other reps around them and slow change and innovation.


  9. "Territory Sales Representative"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Seattle, WA
    Current Employee - Anonymous Employee in Seattle, WA
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    The on-boarding Softchoice Sales Academy is extensive. Softchoice invests quite a bit of time and money into your development, including a rigorous four week training program hosted at their corporate headquarters. You may not have an IT background going in, but at the end of the 16th week, you'll have a solid foundation to be successful in role.

    Cons

    The Con of the job is the highly stressful 16 weeks of training. The company is there to support you, but each individual has to deal with and learn to manage the intense pressure. Once you are through it, your obtained knowledge will help manage the pressure of the position.

    Advice to Management

    Keep up the "open door" policy. The availability to meet and have 1 on 1's makes it easy to make sure I'm reaching my potential and meeting goals to be successful.


  10. Helpful (1)

    "Territory Sales Representative"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great training program from classroom time in Toronto through the months leading up to be deployed into role. Everyone there is super helpful, friendly, and knowledgeable. Great benefits and the overall company culture is unlike anything I've ever experienced.

    Cons

    Not many. Breaking through into new accounts via cold calling can be rough at times but as can be expected with any sales position.

    Advice to Management

    Give a little more focus to training reps on real world examples. Product knowledge is great but if you can't carry a conversation or know how to pivot a conversation, things can be rough. Utilize TSR's that are in role for the most relevant ways to position certain hardware, software, services, etc.


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