Software Guidance & Assistance Reviews | Glassdoor

Software Guidance & Assistance Reviews

Updated Jun 24, 2019

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Found 42 reviews

3.7
StarStarStarStarStar
Rating TrendsRating Trends
73%
Recommend to a Friend
84%
Approve of CEO
Peter H. Taylor
11 Ratings
  1. "A Very Generous & Fair Organization who Love their Staff & Clients"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Recruiting Manager 
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Software Guidance & Assistance full-time for more than a year

    Pros

    Great team atmosphere and camaraderie. CLIENT CENTRIC! They really care about their employees and are different from most staffing firms. This industry is naturally cutthroat and SGA grooms their employees to differentiate. As with most things, you get out of it what you put in! SGA is more-than-fair to employees and has a proven recipe for delivering what they promise to their elite client base. SGA IS A COMPANY WITH...

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    Cons

    Sometimes too laidback making SGA vulnerable to those who can take advantage of a generous organization.

    Advice to Management

    Keep being the professionals that you are---continue to rely on your sounding boards in each office around the nation! Cultivating relationships with w2 consultants and c2c agencies on an individual basis strengthens SGA's reach and the impact that is being made. Thanks for letting me be a part of this decades old pillar.

    Software Guidance & Assistance2019-06-23
  2. "3 Stars for this review"

    StarStarStarStarStar
      Former Employee - Analyst 

      I worked at Software Guidance & Assistance full-time for more than a year

      Pros

      Strong work life balance and good benefits

      Cons

      A lot of remote team members

      Software Guidance & Assistance2019-06-24
    • "Guidance Software"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Anonymous Employee in Pasadena, CA

      I worked at Software Guidance & Assistance full-time for more than 3 years

      Pros

      Worked with some great people and technology.

      Cons

      Company had many ups and downs in the past but it appears OpenText has helped management focus.

      Advice to Management

      Don't silo information

      Software Guidance & Assistance2019-04-01
    • "Great Company"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Recruiter 
      Recommends
      Positive Outlook
      No opinion of CEO

      I have been working at Software Guidance & Assistance full-time for less than a year

      Pros

      Great environment and people to work with on a daily basis.

      Cons

      Many offices around the country make consistency in processes difficult.

      Software Guidance & Assistance2019-02-19
    • "Amazing Company, Staff & Culture!"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Technical Recruiter in Tarrytown, NY
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at Software Guidance & Assistance full-time for less than a year

      Pros

      Everyone here is more than willing to help with any questions, concerns, or training. I have felt welcome since my first day, have been given excellent advice, guidance and extensive and continuous training so I can be the best possible recruiter. Good work gets noticed and appreciated and the culture is unlike any company I have ever worked for. Senior management wants to see their employees flourish and they welcome...

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      Cons

      There is some employee turnover but that seems normal for a recruiting company.

      Advice to Management

      Continue letting your employees know when they are successful! It really helps!

      Software Guidance & Assistance2019-01-04
    • Helpful (2)

      "Administrative Assistant"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Administrative Assistant in Tarrytown, NY
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at Software Guidance & Assistance full-time for less than a year

      Pros

      Great people to work with

      Cons

      Alright pay for starting out but very tedious data work that I don't see many doing for years

      Software Guidance & Assistance2018-11-01

      Software Guidance & Assistance Response

      November 2, 2018Employment manager

      SGA is committed to investing in employee career growth. There is great opportunity here to move into a role that best suits the employees skill set. If you are just starting your career, it is great to begin in an Administrative Assistant position to get started and learn the business ...

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    • Helpful (2)

      "Senior IT Recruiter"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Anonymous Employee in New York, NY
      Doesn't Recommend
      Neutral Outlook
      Approves of CEO

      I worked at Software Guidance & Assistance full-time

      Pros

      Great place to learn. Team leads are helpful and understand the pain points of closing business in the modern staffing industry. Generally speaking, most internal employees are knowledgeable and helpful, in particular team leads and administrative staff. If you have a question, someone will get it answered for you. Definitely a good start to a recruiting career. Most people play nice when it comes to candidate ownership....

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      Cons

      Too much of a power struggle between recruitment and sales. Too much involvement from the company owners who do not understand the progression of the IT staffing industry. Not enough growth potential. No formal training program anymore for the incoming recruiters. Training is absolutely necessary for new employees, especially to the incoming IT recruiters. The team leads should not be burdened with the training of new...

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      Advice to Management

      Learn to understand that recruiters are just as important as sales. Sales should think of recruiters as trusted business advisers who are able to provide market intelligence. Production should not solely be based on what reports or metrics show. Hard work is not quantifiable and should not be reduced any sort of number. When you make employees feel like every day might be their last, they cannot work effectively on their...

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      Software Guidance & Assistance2018-11-09

      Software Guidance & Assistance Response

      December 14, 2018Employment manager

      SGA has an experienced Recruiting Manager focused on bridging the gap between recruiting and sales and has been very successful in doing so. There is tremendous growth potential for motivated and driven individuals who thrive in a positive and open environment.

    • Helpful (1)

      "Sr BDM NJ"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Vice President Engineering in Princeton, NJ
      Doesn't Recommend
      Positive Outlook
      Disapproves of CEO

      I worked at Software Guidance & Assistance full-time for more than a year

      Pros

      You have Saturday and Sunday off for the most part

      Cons

      Your working in a chop shop, revolving door

      Advice to Management

      Hire a consulting service to run the show,

      Software Guidance & Assistance2018-11-02

      Software Guidance & Assistance Response

      December 14, 2018Employment manager

      SGA has a standard holiday and PTO policy. We believe that individuals who show up each day and put their best foot forward, are empowered to succeed. We also have regular business hours that of course incorporate weekends off! Our in-office hours are also relatively quite generous.

    • Helpful (3)

      "If You Thrive in a Micromanaged Environment, SGA Might Be a Good Fit"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Anonymous Employee 
      Negative Outlook
      Approves of CEO

      I worked at Software Guidance & Assistance full-time for more than 5 years

      Pros

      Was there for a few years. Managers were generally good people, listened to issues, tried to remedy problems. Folks at the top were old school and not progressive enough. Hours were reasonable and team leads were great because they understood the challenges that came with recruiting. Generally flexible if situations arose where you had to work from home, but the company was not remote friendly in general.

      Cons

      Metrics, metrics, metrics. This company started "metric" ing sales and recruitment to death a couple of years ago. Unless you're a rockstar, commission structure is limited, hardly any serious incentives or worthwhile bonuses to aim for. Management more or less got rid of those. Don't expect to make much more than 75K-80K tops at most if you're a recruiter--and plenty of recruiters make less than that. Professional...

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      Advice to Management

      Quarterly reports were understandable, but the excessive meetings and metrics--really the micromanagement of recruiters and sales--pushed me out the door. I was not the only person there unhappy about it. Let people do their jobs and don't use their precious time to recruit.

      Software Guidance & Assistance2018-09-07

      Software Guidance & Assistance Response

      December 14, 2018Employment manager

      At SGA, we pride ourselves on continuously creating a great company culture and team environment with our employees. We are a work hard/play hard family and benefit from being present with each other everyday. The metrics that we have in place are goals that our employees work towards ...

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    • "Account Manager"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Account Manager 
      Recommends
      Positive Outlook
      Approves of CEO

      I worked at Software Guidance & Assistance full-time for more than 3 years

      Pros

      Awesome company. Lots of great employees that are focused and driven to succeed. Stay focused and you will succeed as well. They treat their employees well and provide lots of opportunities to advance.

      Cons

      Employee turnover from time to time, but natural for staffing industry. Hours can be long because staffing industry has timely candidates to submit before competitors. If you manage your time wisely, you can easily balance your life.

      Advice to Management

      I was very happy with management, so I have no complaints or advice. I think the company continues to grow and look after their employees who make an effort to perform for the company.

      Software Guidance & Assistance2018-08-01
    Found 42 reviews