SoftwareONE Reviews | Glassdoor

SoftwareONE Reviews

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Found 298 reviews

3.6
StarStarStarStarStar
Rating TrendsRating Trends
74%
Recommend to a Friend
100%
Approve of CEO
SoftwareONE CEO Dieter Schlosser
Dieter Schlosser
2 Ratings
Pros
Cons
More Pros and Cons
  1. Helpful (3)

    I'm so happy to be here

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Waukesha, WI
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at SoftwareONE full-time for more than 2 years

    Pros

    I'm not the type of person that writes a lot of reviews - positively or negatively. However, I feel compelled after reading some of the recent comments left about SWO. I am a woman that has the privilege of working for SWO for the past 2+ years. Our company is built upon inclusion and opportunity. I have been given every opportunity possible to shine, thrive and contribute my strengths. I have the privilege of working...

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    Cons

    Continue to improve the benefits programs in the US. Continue to invest in technology to make our jobs easier.

    Advice to Management

    Keep doing what you are doing - we trust you. Continue to include your employees and gather input as you do today. Don't lose the spirit of working hard and having fun.

    SoftwareONE Response

    October 23, 2018Global Head of HR

    Thank you for the feedback and taking the time to write. We have said in another comment on this site that we will constantly need to improve - but notes like this help us to keep pushing for 'better'. The Technical investments we are making in the company (L&D, CRM etc) should ...

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  2. Helpful (4)

    SWO

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Inside Sales 
    Disapproves of CEO

    I worked at SoftwareONE full-time

    Pros

    PTO Smart People, who often leave because they are either overworked or underpaid 401(k) match is generous Catered lunches Hands off work management (for the most part) Service portfolio has evolved

    Cons

    BDM : ISE ratio makes workload unbearable. BDMs always think their work is a priority. If you push back at all they'll go over your head to their manager and your own - then multiple that by 2,3 sometimes 4 BDMs and it causes inside sales to burn out. Inside Sales has to also serve as procurement, finance, collections, operations in our day to day, leaving no time to do actual selling. If you think this is a sales role,...

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    Advice to Management

    I used to love coming to SWO every day but the continuous non-selling activities we have to do on a daily basis, multiplied across the number of BDMs we support, is too much. The CSS should have never left the US - bring that role back and let the inside sales people actually sell.

  3. Software Portfolio Advisor

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Software Portfolio Advisor in Denver, CO
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at SoftwareONE full-time for more than 2 years

    Pros

    Great colleages and support with inside sales

    Cons

    Direction of company is unknown. Decide on what to focus energies and execute

  4. Helpful (1)

    Sales

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Doesn't Recommend
    Negative Outlook

    I have been working at SoftwareONE full-time for more than 6 years

    Pros

    I can’t think of any really, but if there is 1 it would be the good people I know at SoftwareONE.

    Cons

    Management is poor to say the least. Lack vision, greedy, impossible to reason with, constantly screwing people over. Commission plan is beyond weak......commission is paid 2 months after the quarter end, yes 2 months after the quarter end!!! Zero incentive to even do anything above and beyond. I will be gone soon!

    Advice to Management

    You should be smart enough to know what to do especially reading the poor reviews on here and what you hear internally. Global leadership is weak, and US leadership is even more weak.

    SoftwareONE Response

    January 3, 2019Global Head of HR

    Firstly, thank you for investing the time to write and give your feedback. What can I say here? Assuming you are still working for SoftwareONE I’d love the chance to speak to you personally and see what has triggered such a passionate review. Our commission plan is one of the ...

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  5. Helpful (1)

    Inside Sales Floor Review

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Inside Sales Executive in Waukesha, WI
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at SoftwareONE full-time for more than 4 years

    Pros

    If you're interested in trying something new, but may fear the licensing part of the role, I just want you to know that in regards to the material you have been given, you have so many people to lean on and ask questions during difficult times. The sales floor feels like a family and we are always here to help in any capacity that we can. The culture is incredible and allows you to feel like you have family even when...

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    Cons

    Not a lot of room for growth/career moves other than sales. Workload can often feel overwhelming. You need to be a self starter and disciplined to succeed.

    Advice to Management

    Keep training new and tenured employees to ensure they constantly understand the changing business.

    SoftwareONE Response

    November 6, 2018Global Head of HR

    Great feedback - thank you - it's always good to see the word family (one our biggest challenges to maintain this culture as we grow). As I hope you are aware, we are part way through our current transformation (Vision2018 and Vision 2022) - from our heritage as a leading Licensing ...

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  6. BDM

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at SoftwareONE full-time

    Pros

    Great company and really wonderful people. I've definitely made connections that i value and will keep for many years to come. Plentiful PTO is provided for employees. Leadership is putting a lot of work into L&D and the team that they've hired is nothing short of wonderful...maybe not all leaders take advantage of this, but they should. They also offer a lot of room to advance if that is your drive, but you will...

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    Cons

    -Doesn't seem like all leadership is totally aligned in all aspects of the business. -As a european based company i felt that some of the company wide-decisions did not fit with the US sales trends (as i'm sure is the case with a lot of european based companies) -Benefits could be better, but again it's a european based company and majority of the employee base is not necessarily in the U.S. so this makes it difficult...

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    Advice to Management

    -Continue to invest in L&D. -Ensure services are fully baked prior to releasing them and expecting sales teams to close deals around new offerings. -there is a large focus on a work/life balance but it seems to be all talk. Allow people to use all of their PTO and encourage that they do without giving them a had time about days out. (in turn, ensure that they're not so overworked that taking time off seems impossible)

    SoftwareONE Response

    November 6, 2018Global Head of HR

    Really great feedback - thank you. As I mentioned in another review on here - the NORAM org has been one of the first to fund and invest into our new "People" strategy - with a dedicated L&D team - so we are expecting all employees to feel the impact of this (of course if anyone ...

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  7. Sales

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Waukesha, WI
    Recommends
    Positive Outlook
    Disapproves of CEO

    I worked at SoftwareONE full-time for more than 2 years

    Pros

    Fun environment, great people, decent starter salary

    Cons

    lack training, & having a voice - things take longer then promised/anticipated to happen

    SoftwareONE Response

    November 6, 2018Global Head of HR

    Hi - thank you for posting your feedback. I am sorry you did not feel the impact of our training & development initiatives while you were with us - I hope you were able to give the NORAM HR team specific feedback as part of your off-boarding process. We obviously didn't make you ...

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  8. Helpful (5)

    No vision and poor leadership

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Milwaukee, WI
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at SoftwareONE full-time

    Pros

    PTO is plentiful. Cool if you get to use it.

    Cons

    - ZERO DIVERSITY. Leadership is all white men, no effort to become more diverse. - HR is a nightmare. You can see that just by global responding to every negative review on Glassdoor in a condescending manner. Harassment happens all the time and HR does nothing to protect their employees. - There is no commitment to culture. It’s just words on a wall at this point. - Turnover rate is very high and it’s only the best...

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    Advice to Management

    - Leadership needs to be overhauled and now is the perfect time. Invest in better technologies, data insights and your employees. If you don’t work to fix the problems and show people you care, you will continue hemorrhaging top performers.

    SoftwareONE Response

    October 21, 2018Global Head of HR

    Hi - thank you for taking the time to leave your feedback. I apologise if you feel our replies are condescending - that's not the intention of course. We are trying to acknowledge, address and use the feedback to improve. You are right, our current executive management team is as ...

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  9. Helpful (2)

    BDM

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 

    I worked at SoftwareONE full-time

    Pros

    Work from home. Lots of PTO

    Cons

    None of the work from home or PTO matters if you make $500 commission in the entire year.

    Advice to Management

    The re-seller market seems to be fading fast.

    SoftwareONE Response

    September 10, 2018Global Head of HR

    Dear Colleague - firstly thanks for investing part of your career with us. I hope and trust that your time here was productive and that your experience allowed you to learn and grow. I am also glad we were able to provide you with the flexibility to work from home and accommodate ...

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  10. Helpful (3)

    Business Development Representative

    StarStarStarStarStar
      Former Employee - Anonymous Employee 
      Recommends
      Approves of CEO

      I worked at SoftwareONE full-time

      Pros

      Work environment is good. Great management team.

      Cons

      Turnover rate is high. But that might the norm in a sales based company.

      SoftwareONE Response

      April 17, 2018Global Head of HR

      Hey - thanks for the feedback, great you love the work environment and your leadership - if this ever changes then let me know! If toy have the time -please let them know what they are doing well so they canshare that with other colleagues too! I would actually agree with you and ...

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    Found 298 reviews