SoftwareONE Reviews

Hey - thanks for the feedback, great you love the work environment and your leadership - if this ever changes then let me know! If toy have the time -please let them know what they are doing well so they canshare that with other colleagues too! I would actually agree with you and say that over the last 2 years our turnoverhas been higher than before (but not high as an industry average - in fact we are one of the best companies for tenure in our field) - this unfortunately is a direct result of change and even stronger focus on performance for our customers as we grow. We set a high bar and but this is also a key part of our work environment - collaborating with high performers.... MoreLess

Hey - thank you for taking the time to write your review. If you are able, perhaps you can write to me or your local HR partner directly (in confidence) to discuss your point of view and comments . I'm really disappointed to hear you do not have faith in some of your leadership and that you believe we do not place enough importance on our people - from our view this is THE most important aspect of our company so there is obviously an imbalance for you personally and I'd love to have the opportunity to address it. Thanks in advance, John.... MoreLess

Hey - thanks for the candid feedback, it's appreciated. Really sorry you feel we are too cheap to rent office space - I think it's the opposite with offices in most major capital cities. The work from home flexibility is an intentional approach - we would actually love everyone to be in the office but have to find a balance as not everyone's needs are the same. I'm sorry you felt we did not grant pay rises in NORAM - being the global owner for comp I can truthfully say this is not accurate. We have a structured review process with the local leadership and then an additonal review with HR to ensure a fair and meritocratic approach. I know it is an emotional subject so happy to hear more why you feel it was not good for you so we can try to improve as a company.

I have to completely disagree with you on the commission plan and quota setting- especially if I look at the number of people who over achieved in 2017. Agreed our commission plan has changed - BUT - it is an enabler of our future approach so if you are not embracing that change then yes of course you won't have the opportunity to earn as , but if you do, you can earn significantly more (as I hope you know we are one of the few companies that actually reviews our compensation with the employees every year to get their input on the plan). If you would like to discuss further, please don't hesitate to write to me directly - things can always get lost in written form so I would be happy to speak to you one to one at any time and in confidence. Thanks.,John.(john.mayes@softwareone.com).... MoreLess

Feedback is great! - Thanks for pointing out both sides of the coin. Completely agree with you we are being really challenged by the transformation - but for me and I hopefor most of our growing family that is part of the excitement and inspiration for working at SWO. The commission plan has evolved - it no longer incentivises the same solutions we were selling 5 years ago but that is just good business practice. We absolutely don't want to hit people in the pockets - quite the opposite - it beenfits everyone and the company if we can pay commission for over performance BUT in the best solutions for our customers and our portfolio. Would be great to have your feedback in the compensation survey later this year (if you have not already participated) - hopeto see you when we do this but feel free to connect to me directly (and in confidence if there are any specific suggestions you have). We are with you! we will get there! Thanks again. John.... MoreLess

Hey - thanks for taking the time to feedback. We have dedicated onboarding plans and training that takes our CSS teams through to Inside Sales / Fields Sales or a technical path - so I am really surprised you are not seeing this. This should definitely not be the case - perhapsyou can reach out to your Local HRD or CCOE Leader to speak to them as we want all of our employees to be the best they can and develop. If for whatever reason you don't get any constructive feedback there (I would expect you get a good response) - then come to me or to the NORAM EVP Neil directly so we can reviewand improve. Thanks again! John.... MoreLess

Let me cut to the chase - we LOVE the fact you are enjoying our culture. If you have aspirations to do a different role in Inside Sales or be more of a hunter then we'd love to know about it! Have you spoken to your local leader Kevin or to the NORAM EVP Neil? If not you can also speak to the HRD Patty or get in touch with me! We are developing a dedicated Sales Academy for training soplease feel free to ask about this also. Thanks. John.... MoreLess

Hi - I am genuinely sorry you feel so strongly that you are using your time to write an additional review instead of channeling this energy into your current role and organisation. Feedback is a gift - we would love to be able to meet everyone's expectations but this is near impossible. Part of the reason for that is we are not the right company or culture for everyone. You have said we are one of the top 3 companies to work for - assuming you have worked at all three, I hope this has now given you a better insight into the right company and set up for you and your career and you are being a superstar there. If you still have the energy and time to do so, I would always appreciate understanding specific examplesof why we were so bad for you (john.mayes@softwareone.com). This would be appreciated. If you are reading this because you are thinking about joining SWO - feel free to get in touch to make your own decision - we may very well not be the best company for you (no hard feelings). But we would also love to be the best company you have ever worked for if we can.... MoreLess

Hey - thanks for your feedback - you are absolutely right, our growth and transition to a Solutions business is challenging - we make some mistakes but we are learning every day and striving for success. The challenges are what keeps life interesting but we have a great team who are committed to making it happen. Glad you enjoyed your time with us and I hope you learned and grew yourself as a result - I wish you every success for your future. John.... MoreLess

Dear Colleague - thanks for taking the time to write your feedback and I am delighted that you are happy to come to work and that you feel SoftwareONE is a fun company to work for. If I read your note correctly, you also comment that SWO is a good place to get experience that you would otherwise not get elswhere - the autonomy you mention as well as the entrepreneurial culture. Transparently I am aware that the company is not number 1 in terms of compensation however, I do believe we are competitive and offer a considerable amount of other opportunities in the context of our culture and global structure. Openly we are also a performance driven company and will always reward high performance - as such, I would appreciate if you could contact me or Patty directly reference your comments on pay increases as we will always strive to be fair and reward our teams where possible - john.mayes@softwareone.com or patty.ravencroft@softwareone.com (in confidence of course). Thanks again. John.... MoreLess

Thanks for your feedback and for contributing to our journey. Wish you every success on your next path. John.