SoftwareONE Reviews | Glassdoor

SoftwareONE Reviews

Updated July 20, 2018
269 reviews

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3.3
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Patrick Winter
197 Ratings

269 Employee Reviews

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Pros
  • "Work from Home option available" (in 28 reviews)

  • "Work Life Balance, Flexibility, Team Leaders, Training, Team Party" (in 12 reviews)

Cons
More Pros and Cons

  1. Helpful (2)

    "Business Development Representative"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Approves of CEO

    I worked at SoftwareONE full-time

    Pros

    Work environment is good. Great management team.

    Cons

    Turnover rate is high. But that might the norm in a sales based company.

    SoftwareONE Response

    Apr 17, 2018 – Global Head of HR

    Hey - thanks for the feedback, great you love the work environment and your leadership - if this ever changes then let me know! If toy have the time -please let them know what they are doing well so... More


  2. Helpful (2)

    "BDM"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at SoftwareONE full-time

    Pros

    Some great people around.
    Good licensing knowledge in house.

    Cons

    Lots of turnover. Senior management has no idea what they are doing.
    Services teams are not equipped to deliver.
    Commission structure is weak to say the least.

    Advice to Management

    Get some new people in who are not closed minded yes men who can make good decisions around people and retention....it used to be that people were important to the business. Not so much anymore.

    SoftwareONE Response

    Jul 20, 2018 – Global Head of HR

    Hey - thank you for taking the time to write your review. If you are able, perhaps you can write to me or your local HR partner directly (in confidence) to discuss your point of view and comments... More

  3. Helpful (7)

    "Business Development Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Business Development Manager
    Former Employee - Business Development Manager
    Doesn't Recommend

    I worked at SoftwareONE full-time (More than 5 years)

    Pros

    Good support team out of India. Good inside support staff out of Milwaukee. Option to work from home, as they are too cheap to rent office space.

    Cons

    Current North American Leadership is super frugal and will not grant pay raises. Quotas are unreasonable and not negotiable. They use the high quotas, combined with the comp plan to deprive you of commissions. Leadership is always looking for ways to deprive you of compensation, so as to improve the bottom-line. In bed with KKR = Greed is Good. Losing tenured employees like crazy. Look at other competitors before you join here.

    Advice to Management

    Live by your own SoftwareONE values. Appreciate your tenured employees and understand that growth is not infinite. Get some leadership with more than a high school diploma.

    SoftwareONE Response

    Apr 17, 2018 – Global Head of HR

    Hey - thanks for the candid feedback, it's appreciated. Really sorry you feel we are too cheap to rent office space - I think it's the opposite with offices in most major capital cities. The work... More


  4. "Great Company, Challenging yet Rewarding"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - BDM
    Current Employee - BDM
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at SoftwareONE full-time (More than 5 years)

    Pros

    SWO is a very good company if you are willing to put the hard work in to learn and thrive. Being a global organization there are lots of opportunities to travel and work with people in other cultures, there is even employment opportunities overseas. I have been able to see a lot of the world because of my time at SoftwareONE.

    Cons

    Certain markets are not as established as others and there is a lot of challenges with some of the service offerings whilst the company continues to transform. Remuneration could be better. The commission model changes every year and is hitting the sales teams pockets each time it does.

    Advice to Management

    Keep transforming, we will get there.

    SoftwareONE Response

    Apr 17, 2018 – Global Head of HR

    Feedback is great! - Thanks for pointing out both sides of the coin. Completely agree with you we are being really challenged by the transformation - but for me and I hopefor most of our growing... More


  5. "Invest in your people"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - CSS
    Current Employee - CSS
    Approves of CEO

    I have been working at SoftwareONE full-time (More than a year)

    Pros

    employees get 150+ hours of PTO

    Cons

    No defined structure, No defined training, or ramp-up.

    Advice to Management

    better training

    SoftwareONE Response

    Apr 17, 2018 – Global Head of HR

    Hey - thanks for taking the time to feedback. We have dedicated onboarding plans and training that takes our CSS teams through to Inside Sales / Fields Sales or a technical path - so I am really... More


  6. "Inside Sales Executive"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Waukesha, WI
    Current Employee - Anonymous Employee in Waukesha, WI
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at SoftwareONE full-time (Less than a year)

    Pros

    Great Culture and great people with realistic expectations! Everyone is here and expected to help colleagues. Everyone who has been here for 1+ year specializes in different software solutions and licensing agreements and are there to help anyone looking for help on that specific part of our business which helps a lot!

    Cons

    Separating yourself from a "inside sales" point of view is hard as it is mostly account management of current book. Goals are to grow current book and so you don't get to do as much lead generation or new business development.

    Advice to Management

    I know everyone learns at their own rate but maybe have more of a structured learning and training program set in place.

    SoftwareONE Response

    Apr 19, 2018 – Global Head of HR

    Let me cut to the chase - we LOVE the fact you are enjoying our culture. If you have aspirations to do a different role in Inside Sales or be more of a hunter then we'd love to know about it! Have... More


  7. Helpful (8)

    "Every position"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Disapproves of CEO

    I worked at SoftwareONE full-time

    Pros

    There are no pros. It's been a while since I worked at SWO but i'd like to put another negative review on the top of their glassdoor page because they deserve it. This place was so awful. If you're reading this because you're thinking about joining SWO, don't waste your time.

    Cons

    Top 3 worst places to work.

    Advice to Management

    Your services are weak.

    SoftwareONE Response

    Apr 18, 2018 – Global Head of HR

    Hi - I am genuinely sorry you feel so strongly that you are using your time to write an additional review instead of channeling this energy into your current role and organisation. Feedback is a gift... More

  8. "SoftwareONE"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at SoftwareONE full-time

    Pros

    SoftwareONE is a fast growing company.

    Cons

    The business needs to transition and some will have challenges keeping up.

    SoftwareONE Response

    Nov 6, 2017 – Global Head of HR

    Hey - thanks for your feedback - you are absolutely right, our growth and transition to a Solutions business is challenging - we make some mistakes but we are learning every day and striving for... More


  9. "Good Entry Level Job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales in Waukesha, WI
    Current Employee - Sales in Waukesha, WI
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at SoftwareONE full-time (More than 3 years)

    Pros

    Excellent culture, a lot of autoimmunity in your day, fun place to work, management is pretty good, very good PTO and happy to come into work.

    Cons

    The pay is an issue. Many of us have been working here for over 2-5 years and have yet to get a pay increase. It's difficult to retain your employees when this is the case. In addition the pay structure has been changed which has resulted in a pay decrease for many employees.
    Perfect job to get a few years of experience but do not expect to get a pay increase for this.

    Advice to Management

    Great place to work but need to invest in your employees rather than letting them leave.

    SoftwareONE Response

    Oct 23, 2017 – Global Head of HR

    Dear Colleague - thanks for taking the time to write your feedback and I am delighted that you are happy to come to work and that you feel SoftwareONE is a fun company to work for. If I read your... More


  10. Helpful (1)

    "What makes SWO great"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - CBDM in Los Angeles, CA
    Former Employee - CBDM in Los Angeles, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at SoftwareONE full-time (Less than a year)

    Pros

    Great leadership, very family oriented for a multi-billion dollar company. All employees are given the chance to advance and pursue their lifelong career ambitions.

    Cons

    Many balls in the air, up to you to keep persistent and focus on what you need for your business. Very fast paced

    Advice to Management

    Continue to enable, develop and empower your employees.

    SoftwareONE Response

    Aug 29, 2017 – Global Head of HR

    Thanks for your feedback and for contributing to our journey. Wish you every success on your next path. John.


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