SoftwareONE Reviews

Hey - thanks for the feedback, great you love the work environment and your leadership - if this ever changes then let me know! If toy have the time -please let them know what they are doing well so they canshare that with other colleagues too! I would actually agree with you and say that over the last 2 years our turnoverhas been higher than before (but not high as an industry average - in fact we are one of the best companies for tenure in our field) - this unfortunately is a direct result of change and even stronger focus on performance for our customers as we grow. We set a high bar and but this is also a key part of our work environment - collaborating with high performers.... MoreLess

Hey - thank you for taking the time to write and give feedback here, it's appreciated. Thank you also for 3+ years you invested of your career with SoftwareONE. We pride ourselves on the company culture - it's not for everyone - but the for those it is, it is a great place to thrive, have fun and grow. The company Vision has evolved over the last 10 years - before my time - and will continue to evolve moving forward. However I believe this is natural as we have adapted to a changing market landscape, customer demands and learned from our mistakes. I agree we tend to change faster than more slowly but this is in line with the Values of Customer Focus and Speed. What concerns me here is your comments on work / life harmony - I'm very sorry to see that you did not feel this was present. We are busy - that's part of the fun - and should not have 'overworked' employees - but that's not the sense I get when I visit our NORAM offices. However, given I am not there every day, if you have time it would be very much appreciated if you could write to me (in confidence) with further detail so I can review and look to make improvements with the set up where applicable. I know from the profile above you have moved on, so I hope that you have found balance in your next role in any case. Thanks again. John.... MoreLess

Dear Colleague - firstly thanks for investing part of your career with us. I hope and trust that your time here was productive and that your experience allowed you to learn and grow. I am also glad we were able to provide you with the flexibility to work from home and accommodate your personal set up.

Having said that, I'm sorry you were not able to earn commission at a satisfactory level. You make a pertinent point, the re-seller market is declining in the traditional sense - hence why we are transforming to a Technology Partner and solutions provider - Vision2018 and now Vision2022 are really exciting times for us as we evolve the business and the business model.

This also means our comp plan is designed to enable this and rewards success in the transformative areas. Whilst this may be a controversial statement, I am happy to stand by this and say categorically if you simply sell licenses in our company, the commission potential is significantly less than those people providing wider services and solutions to our customers in the context of our portfolio.

I would still be happy to hear further feedback on how we can improve - compensation overall remains a sensitive, very important and often emotional compenent of work life - so if you have time, please don't hesitate to write to me in confidence directly.

I also hope and wish you all the best in the next part of your career journey and trust you have found the right company to maximise your potential and earning opportunity.

Best regards, John.... MoreLess

Hey - thank you for taking the time to write your review. If you are able, perhaps you can write to me or your local HR partner directly (in confidence) to discuss your point of view and comments . I'm really disappointed to hear you do not have faith in some of your leadership and that you believe we do not place enough importance on our people - from our view this is THE most important aspect of our company so there is obviously an imbalance for you personally and I'd love to have the opportunity to address it. Thanks in advance, John.... MoreLess

Hey - thanks for the candid feedback, it's appreciated. Really sorry you feel we are too cheap to rent office space - I think it's the opposite with offices in most major capital cities. The work from home flexibility is an intentional approach - we would actually love everyone to be in the office but have to find a balance as not everyone's needs are the same. I'm sorry you felt we did not grant pay rises in NORAM - being the global owner for comp I can truthfully say this is not accurate. We have a structured review process with the local leadership and then an additonal review with HR to ensure a fair and meritocratic approach. I know it is an emotional subject so happy to hear more why you feel it was not good for you so we can try to improve as a company.

I have to completely disagree with you on the commission plan and quota setting- especially if I look at the number of people who over achieved in 2017. Agreed our commission plan has changed - BUT - it is an enabler of our future approach so if you are not embracing that change then yes of course you won't have the opportunity to earn as , but if you do, you can earn significantly more (as I hope you know we are one of the few companies that actually reviews our compensation with the employees every year to get their input on the plan). If you would like to discuss further, please don't hesitate to write to me directly - things can always get lost in written form so I would be happy to speak to you one to one at any time and in confidence. Thanks.,John.(john.mayes@softwareone.com).... MoreLess

Feedback is great! - Thanks for pointing out both sides of the coin. Completely agree with you we are being really challenged by the transformation - but for me and I hopefor most of our growing family that is part of the excitement and inspiration for working at SWO. The commission plan has evolved - it no longer incentivises the same solutions we were selling 5 years ago but that is just good business practice. We absolutely don't want to hit people in the pockets - quite the opposite - it beenfits everyone and the company if we can pay commission for over performance BUT in the best solutions for our customers and our portfolio. Would be great to have your feedback in the compensation survey later this year (if you have not already participated) - hopeto see you when we do this but feel free to connect to me directly (and in confidence if there are any specific suggestions you have). We are with you! we will get there! Thanks again. John.... MoreLess

Hey - thanks for taking the time to feedback. We have dedicated onboarding plans and training that takes our CSS teams through to Inside Sales / Fields Sales or a technical path - so I am really surprised you are not seeing this. This should definitely not be the case - perhapsyou can reach out to your Local HRD or CCOE Leader to speak to them as we want all of our employees to be the best they can and develop. If for whatever reason you don't get any constructive feedback there (I would expect you get a good response) - then come to me or to the NORAM EVP Neil directly so we can reviewand improve. Thanks again! John.... MoreLess

Let me cut to the chase - we LOVE the fact you are enjoying our culture. If you have aspirations to do a different role in Inside Sales or be more of a hunter then we'd love to know about it! Have you spoken to your local leader Kevin or to the NORAM EVP Neil? If not you can also speak to the HRD Patty or get in touch with me! We are developing a dedicated Sales Academy for training soplease feel free to ask about this also. Thanks. John.... MoreLess

Hi - I am genuinely sorry you feel so strongly that you are using your time to write an additional review instead of channeling this energy into your current role and organisation. Feedback is a gift - we would love to be able to meet everyone's expectations but this is near impossible. Part of the reason for that is we are not the right company or culture for everyone. You have said we are one of the top 3 companies to work for - assuming you have worked at all three, I hope this has now given you a better insight into the right company and set up for you and your career and you are being a superstar there. If you still have the energy and time to do so, I would always appreciate understanding specific examplesof why we were so bad for you (john.mayes@softwareone.com). This would be appreciated. If you are reading this because you are thinking about joining SWO - feel free to get in touch to make your own decision - we may very well not be the best company for you (no hard feelings). But we would also love to be the best company you have ever worked for if we can.... MoreLess

Hey - thanks for your feedback - you are absolutely right, our growth and transition to a Solutions business is challenging - we make some mistakes but we are learning every day and striving for success. The challenges are what keeps life interesting but we have a great team who are committed to making it happen. Glad you enjoyed your time with us and I hope you learned and grew yourself as a result - I wish you every success for your future. John.... MoreLess