Softway Reviews | Glassdoor

Softway Reviews

Updated Jul 17, 2019

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Found 92 reviews

3.6
StarStarStarStarStar
Rating TrendsRating Trends
75%
Recommend to a Friend
76%
Approve of CEO
Mohammad Anwar
78 Ratings
Pros
  • "good work environment, if you are a fresher company will provide you good training(in 8 reviews)

  • "Very friendly environment to work and more importantly, learn in(in 5 reviews)

Cons
  • "No one will let you struggle and if they can do anything to help you, they will(in 4 reviews)

  • "(in 4 reviews)

More Pros and Cons
  1. "For the first time in my life, I can truly say I love my job."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Houston, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Softway full-time

    Pros

    Softway is different from any company I’ve known or come to learn about from others. It’s hard to put into words, let alone a review, because no one can really express or explain enough for someone to understand what it's like to work here with this team. This family. On the surface, I can see how there are things that can come off a bit disheveled. Our organization is still trying to figure things out and make things...

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    Cons

    Of course, with everything great comes with some negative aspects. I won't sugarcoat anything. Your job will be hard at times because you’re juggling a lot, and there will be days that are harder than others, but the support your team will give is amazing. No one will let you struggle and if they can do anything to help you, they will. All you have to do is ask. And we need better oatmeal options for breakfast.

    Softway2018-08-02

    Softway Response

    December 4, 2018Communications Director

    Thank you for taking the time to write a review. We are a family first and foremost that cares about each other. It’s incidental that we work together and find answers to puzzles together. That’s what makes working at Softway fun! We will consider your request for better oatmeal options.

  2. Helpful (5)

    "Don't believe the 5 Star reviews"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Softway full-time

    Pros

    some people are fun to work with.

    Cons

    I'll start by pointing out the obvious. Every time someone writes a negative review on here, magically a few days later there is a 5 STAR review posted, most likely by someone from the little "group" that everyone writes about here. I haven't been here that long and I won't be here much longer. This place is a cancer that only breeds back stabbing and distrust. If you plan on getting a job here, DON'T TRUST ANYONE, there...

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    Advice to Management

    Stop writing false reviews just to keep your rating up and bury the negative ones. You guys are so full of yourselves that you can't see that this is really a terrible place to work. And don't tell me to go "talk to a director I trust" because there are none.

    Softway2018-12-12

    Softway Response

    January 4, 2019Communications Director

    It's unfortunate that you feel this way. All feedback is good feedback and we appreciate your candor. As for the roles, we’ve been doing a lot of intense team workshops that have identified gaps that we’ve started addressing in 2018. But we’ll definitely look into this more, talk ...

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  3. Helpful (4)

    "Lacking sincere leadership and fairness to everyone"

    StarStarStarStarStar
      Current Employee - Anonymous Employee 
      Disapproves of CEO

      I have been working at Softway full-time

      Pros

      Great business opportunity and future company growth

      Cons

      The CEO is a game player. If you aren't a favorite you will get stabbed in the back. You will get belittled in public and his favorite "buddy" will talk down to you. The CEO is not a truly honest person. If you suck up you move up. To have no real management experience before starting his own company, he feel he knows it all.

      Advice to Management

      They won't listen, because Mo and his buddy run and decide everything.

      Softway2018-07-17

      Softway Response

      August 2, 2018HR associate

      Thank you for your feedback. Mohammad is someone who values feedback as it's helped him correct relationships and grow over the years. Known to be transparent and someone that values every relationship, we encourage you reach out to him or any other person from the leadership team ...

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    • "A great place to work and grow."

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Anonymous Employee in Houston, TX
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at Softway full-time

      Pros

      Softway is a challenging place to work. We have challenging projects with clients that are hard to please and looking four our guidance and expertise. For those that love a good challenge, this is the place for you. The challenges we do face come with a healthy dose of accountability and teamwork. People here band together and solve problems as a team. Even the CEO. He’s first one in, last one out. Always serving his...

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      Cons

      It’s stressful. Not gonna lie. If you’re not up for a pedal to the medal approach, you will not have a good time. Basically, people who aren’t self-starters or willing to learn on the job will find it difficult.

      Advice to Management

      Keep learning and growing. Keep putting your people first. We can see that you’re trying hard to change the culture for the better.

      Softway2018-06-01

      Softway Response

      June 18, 2018Communications Director

      Thank you so very much for recognizing our growth and making a public testament to the progress we are making!

    • Helpful (5)

      "Would not recommend"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Anonymous Employee in Houston, TX
      Doesn't Recommend
      Negative Outlook
      Disapproves of CEO

      I worked at Softway full-time

      Pros

      If you are in your 20s and have no family to go home to, you will fit in.

      Cons

      Very inexperienced Directors and upper management. CEO is nice but he definitely has his 'in-group' and if you're not a part of it then you definitely know. He created this company out of his dorm room at UH and doesn't have any work experience. Directors are all yes men to the CEO. You only get training if the CEO likes you. Company is more than a decade old but there is zero job stability. Several layoffs and firings...

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      Advice to Management

      None because they will never change.

      Softway2017-12-21

      Softway Response

      January 3, 2018Communications Director

      Thank you for taking the time to voice your concerns and provide feedback to the Softway leadership team. As our employees and our company have grown over the years, so has our flexibility to working parents in both the US and India office. Today roughly 50% of our employees ...

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    • Helpful (2)

      "An honest, maturing company with committed leadership."

      StarStarStarStarStar
        Current Employee - Senior Graphic Designer 
        Recommends
        Positive Outlook
        Approves of CEO

        I have been working at Softway full-time for more than a year

        Pros

        There is great freedom at the company that allows a creative to be flexible and flourish, and an openness and transparency that you can only find in a family-like environment. The employees are talented and dedicated, and there is a real desire to make the best work possible. I've been working at Softway for over 2 years and have seen many ups and downs, but the constant drive in the company is growth and betterment....

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        Cons

        Not a "con" but you do have to put in the work to see results here. There are all the opportunities put in place to engage and move forward, but you do have to take an initiative and be outspoken about things that concern you because this is a past paced company. Management DOES value helping their employees, but because of the busyness and volume of work, you DO have to make sure you block off time and make an effort...

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        Advice to Management

        Keep inviting the production teams to initial brainstorming meetings to get some ideas, it'll help encourage the critical thinking needed in the beginning stages of a project and helps creatives develop more well-roundedness so theres growth in collaboration skills. Some better telecommunication devices. :)

        Softway2017-03-24

        Softway Response

        April 13, 2017HR associate

        Thank you for your review. True, that Softway offers a wide scope of initiatives that encourage self-driven individuals to venture into various domains of cross-learning. Your suggestion on involving the production teams as part of the initial brainstorming sessions has been identified ...

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      • Helpful (8)

        "Horrible company"

        StarStarStarStarStar
        • Work/Life Balance
        • Culture & Values
        • Career Opportunities
        • Compensation and Benefits
        • Senior Management
        Current Employee - Anonymous Employee in Houston, TX
        Doesn't Recommend
        Negative Outlook
        Disapproves of CEO

        I have been working at Softway full-time

        Pros

        Can't think of anything at all.

        Cons

        Lack of collaboration. Very dictator-like atmosphere. All Directors are home-grown and have no knowledge of leadership or even their own work. Everyone is severely underpaid. CEO only cares about his favorites. Company is almost 12 years old yet still is barely surviving. No job security at all. Have had several lay-offs. Everyone is pigeonholed. India people are treated even worse. No opportunities for training or learning...

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        Advice to Management

        Shape up and get rid of the dead weight in your Directors. Pay heed to what the people in the bull-pen are saying and not just your yes-men managers.

        Softway2017-03-21

        Softway Response

        March 22, 2017Communications Director

        Thank you for taking the time to voice your concerns. As a progressive and transparent leadership team, we would appreciate the opportunity to address your concerns in a face-to-face interaction. Given you are 1 person on our small team, we know you are adding value. Your discontent ...

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      • Helpful (2)

        "Very proud to be part of Softway"

        StarStarStarStarStar
        • Work/Life Balance
        • Culture & Values
        • Career Opportunities
        • Compensation and Benefits
        • Senior Management
        Current Employee - Anonymous Employee in Houston, TX
        Recommends
        Positive Outlook
        Approves of CEO

        I have been working at Softway full-time for more than 3 years

        Pros

        My 4 years experience at Softway has been very rewarding. I have a lot of respect for my coworkers and feel like we're constantly learning and improving. Management seems to abide by the "work hard - play hard" mentality and does not micromanage. The skills and knowledge that have been added to this company are stellar. You are constantly reminded that they are really happy you are here, and that you decided to work for...

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        Cons

        There are always opportunities for improvement and I think the leadership recognizes that.

        Advice to Management

        Keep doing what you are doing. This is definitely an agency for what's possible !

        Softway2016-06-21

        Softway Response

        December 4, 2018Communications Director

        Thank you for taking the time out to write a review! We are constantly working towards improving ourselves and becoming a great place to work!

      • Helpful (3)

        "Somebody call HR! Oh... wait..."

        StarStarStarStarStar
        • Work/Life Balance
        • Culture & Values
        • Career Opportunities
        • Compensation and Benefits
        • Senior Management
        Current Employee - Anonymous Employee 
        Doesn't Recommend
        Negative Outlook
        Disapproves of CEO

        I have been working at Softway

        Pros

        There are some genuinely kind and talented people here. The dress code is very laid back, and hours are flexible, as long as you meet your minimum (hooray, time sheets!) .

        Cons

        For anyone not just starting out, this isn't a good workplace. The managers are vague and inconsistent, and can be very manipulative. They are their own biggest hype agents- the egos really are out of control and the managers love these weekly "We're awesome" all-company meetings that we have to have, which are mostly about them cracking themselves up and bragging. They laid off all the adults here (the qualified senior...

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        Advice to Management

        Well, since you are the management this probably won't work. But you need to take a good hard look at the qualifications of those you have in management roles vs. those they supervise.

        Softway2016-06-17

        Softway Response

        June 20, 2016Communications Director

        Thank you for taking the time to be candid. We would appreciate you sharing your feedback with our leadership team. We would like to discuss your thoughts and address your concerns face-to-face. Any member of the leadership team is ready to have this conversation with you. We ...

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      • "BA"

        StarStarStarStarStar
        • Work/Life Balance
        • Culture & Values
        • Career Opportunities
        • Compensation and Benefits
        Former Employee - Anonymous Employee 

        I worked at Softway part-time

        Pros

        Great people to work with and they are not afraid to jump in when needed.

        Cons

        Need to involve people in projects.

        Softway2016-05-10

        Softway Response

        May 16, 2016Communications Director

        Thank you for your input and positive notes. If you have more feedback for us, please reach out directly at 281.914.4381 and we can talk more about your experience.

      Found 92 reviews