Softworld Reviews | Glassdoor

Softworld Reviews

Updated April 11, 2017
27 reviews

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Dave Teitelman
14 Ratings

27 Employee Reviews

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  1. Helpful (6)

    "Smoke and Mirrors"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Employee in Waltham, MA
    Former Employee - Employee in Waltham, MA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Softworld full-time

    Pros

    The line workers are very friendly.
    The regular recruiters and sales people are very professional. They try really hard to do a good job.
    Softworld does have a good core senior sales people and recruiters.

    Cons

    Management is out of touch. They have a cookie cutter staffing model and they are afraid to think outside the box.

    Right now they are doing ok because the market has picked up and almost all IT Staffing Agencies are making money. When the market goes down or stays flat, Softworld has a strong history of decreasing in value more than their competitors. They also have a reputation in the industry of letting employees go at the very first sign of economic trouble. They would rather let go of employees and not lose their bonuses.

    Managers want the staff to know that they are the Alpha dogs and that always has been their biggest focus point, not growing the business. If a recruiter or sales person voices an opinion that contradicts a manager, they usually get let go within 1 month.

    They have no women is senior management and have joked how women will never be Directors/VP.

    They micromanage EVERYTHING. They don't just use a basic recruiting/sales matrix (submittals, interviews, etc) like most Staffing agencies. They actually keep track of how 'clicks' you have in the database and how long you go in-between phone calls. By 'clicks', I mean, they actually keep track of how many different pages you click in their internal database.
    So, let's say you have a week with several interviews and a couple meetings, you might be pulled into a meeting and get spoken to if the rest of the team averaged 700 clicks in the database and you only had 400...if you try to state your reasons, they think you are being too negative and not a team player.

    Finally, there are a lot more former Softworld employees than current Softworld employees out there...There a lot of people that have left Softworld and have been successful. Softworld has become a 'usual suspect' agency. Everybody knows they are hiring, people go there to get some basic training or to collect a pay check until something better comes in.

    Advice to Management

    Think about your employees and be open to the opinions of others. Put your egos to the side.

    Softworld Response

    Dec 15, 2014 – Vice President, Operations

    We respect that everyone has the ability to share their views and opinions. With that said, we feel the need to respond to a review like this because it is so far from anything we condone. The notes ... More


  2. Helpful (10)

    "Do not try to work for Softworld"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Consultant in Boston, MA
    Current Employee - Consultant in Boston, MA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    None. They recruit for jobs that don't exist. They lie and lie and lie. They are totally unethical.

    Cons

    They recruit for jobs that don't exist. They are totally unethical and screw with people's lives to meet their own twisted agendas. DO NOT DO BUSINESS WITH SOFTWORLD.

    Advice to Management

    Open your eyes! YOU ARE UNETHICAL TO THE NTH DEGREE! HOW LONG DO YOU THINK YOUR company can continue to exist with the way you recruit for jobs that do not exist????

    Softworld Response

    Jan 5, 2015 – CEO

    I know I can't change your mind about Softworld, but that is not going to stop me from trying. I am aware of the position you were recruited for and I want you to know that the position absolutely ... More


  3. Helpful (12)

    "Terrible experience"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    The office is nice and spacious. Free parking. There were a few very helpful people.

    Cons

    Two words, sweat shop. Your every move is watched and micromanaged, all day. Being constantly asked what you're working on and the status. Even though everything you do is entered in the ATS. Management can clearly see what you're working on, but they ask you any way. I was even approached by my supervisor one day around 11:00 AM and was told that I had only made 25 calls so far that day. And it should more. There was not a single moment where you aren't made aware of your numbers for everything. Calls, submittals, interviews, hires, etc. There was also the pressure to come in early and stay late. Several times a week. And then there are the meetings. My God, the meetings. One every afternoon (except Fridays). To discuss open requirements and submittals. There were also unscheduled last minute meetings all the time too. In short, I found working at Softworld to be the most frustrating and unnerving experience of my career. I'd walk out of there each night with a headache or tightness in my chest. Extremely unhealthy. I know people who worked at Robert Half and Ranstad who said they never had it that bad.

    Advice to Management

    Loosen the leash, let your people breathe.


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  5. Helpful (2)

    "Unethical and Professional Outfit"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Technical Recruiter in Waltham, MA
    Former Employee - Technical Recruiter in Waltham, MA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Softworld full-time (Less than a year)

    Pros

    Nothing comes to mind. Very disappointing

    Cons

    Very unprofessional and unethical work environment

    Advice to Management

    Complete restructuring of their HR and managerial team. Decisions are based on emotions, not work ethics and professionalism.

    Softworld Response

    Jan 10, 2017 – Vice President of Recruiting and Delivery

    We pride ourselves on creating a professional environment for all our team members, both internally and in the field. We want everyone to have a great experience at Softworld, and I am disappointed ... More


  6. "Horrible experience as a contractor!!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Disapproves of CEO

    Pros

    I was placed in an environment with wonderful people, none of them affiliated with Softworld. Acquired many professional contacts and gained some really good skills.

    Cons

    Was completely misled and lied to about the specifics of the contract and the benefits associated with it. I received poor compensation and zero pto / vacation time. Softworld claims to have grown 100% this past year but neglects to even provide a single hour of paid time off to the people making money for them. What's worse is the misinformed recruiters feeding potential candidates blatant lies. This type of unethical behavior is lawsuit worthy. Softworld is the type of company you hear about on the news that won't provide hard working people paid sick time or time off to take care of sick kids. Softworld claims to follow family values and take care of employees...my experience was the complete opposite. I will never, ever work for a company like Softworld again. They provide zero incentive to work for them and do absolutely nothing to treat their clients like family. Softworld should be ashamed to even use the word "family" to describe their business.

    Advice to Management

    Management needs to be trained on how government contracts operate. Once they have an understanding, train the recruiters and abide by ethical practices. Misleading potential candidates is a big no no and can lead to lawsuit.

    Softworld Response

    Apr 18, 2017

    I am so sorry to hear that your experience with Softworld did not meet your expectations. The Government Sector represents a significant piece of our business, and our Recruiting team receives ... More


  7. Helpful (1)

    "Passive Account Managers"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    Pros

    Great Staff that is very helpful and willing to assist you when called upon
    Great compensation plan

    Cons

    Feedback takes too long and the Sales Team is real passive
    Top recruiters have been there between 8-10 years and they are only billing at $10/k
    You end up trading time for money

    Advice to Management

    Don't be afraid to fire your clients if the process is taking too long or they have went dark on you!


  8. Helpful (2)

    "High call volume 500-600 per week"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Softworld full-time

    Pros

    They had a good 2 week training program. They spoiled you with food and snacks.

    Cons

    Quick to cut you if you don't meet their metrics or show aggressive ability to source candidates.

    Advice to Management

    Have trainees shadow a recruiter to see how success on their role would look like.

    Softworld Response

    Feb 6, 2017 – Vice President of Recruiting and Delivery

    Thank you for taking the time to write a review. We are very proud of our Enterprise Recruiter program that gives professionals new to the industry the opportunity to learn fundamental recruiting ... More


  9. Helpful (2)

    "Expectations were properly set."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - UCS Level I in Dover, NH
    Current Employee - UCS Level I in Dover, NH
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Softworld full-time (More than a year)

    Pros

    They have a diverse client base with great relationships

    Cons

    Better benefits apply after 1 year.


  10. Helpful (4)

    "Left Hanging"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    No opinion of CEO

    Pros

    Softworld placed me in one of the best roles I've ever worked. They offer decent pay rates, W2, Health and Dental.

    Cons

    Lack of communication when my initial recruiter left the organization. Made no effort to help me find another position after a very long contract (24+ months). Pretty much told me I was on my own and blamed it on the economy. Failed to follow through on some serious issues (potentially litigous) created by another consultant for Software, or even adrress them. Passed the buck alot.

    Also failed to register my correct tax filing, which caused me to suffer IRS penalites. (Registered me as 1099 in my home state, instead of W2 as directed.)

    Advice to Management

    Provide an incentive to your recruiters for placing resources in additional contracts once the initial or current contract is completed.


  11. Helpful (7)

    "Softworld was there when they needed me."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Test Engineer in Suburbia, Anne Arundel, MD
    Former Employee - Senior Test Engineer in Suburbia, Anne Arundel, MD
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Softworld full-time (Less than a year)

    Pros

    Softworld was very aggressive in finding me a job. They gave me good support in advance of my interview. Once I got the job, they kept in touch to make sure I was all right for the first few months.

    Cons

    When the Government came out with the Sequestration, I made it through the first round of cuts. I lasted another 3 months before I was let go. I told my contact at Softworld with a month's notice, but did not receive any help or feedback.

    Advice to Management

    Don't forget the people who got you where you are today. Keep in touch and help them out.


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