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SolarCity

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SolarCity Employee Reviews about "low pay"

Updated Aug 5, 2019

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Found 2,379 of over 2K reviews
3.4
56% Recommend to a Friend
SolarCity CEO & Co-Founder Lyndon Rive
79% Approve of CEO

Found 267 of over 2K reviews

3.4
56%
Recommend to a Friend
79%
Approve of CEO
SolarCity CEO & Co-Founder Lyndon Rive
Lyndon Rive
1,622 Ratings

Top Review Highlights by Sentiment

Pros
Cons
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

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Reviews about "low pay"

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  1. 5.0
    Current Employee, more than 1 year

    Amazing vision and culture, but there's always room for improvement

    Aug 20, 2015 - Anonymous Employee 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    - Environment is very positive and upbeat - I come to work with a smile on my face everyday - haven't been able to say that about past employers - Room for growth is tremendous - company has at least doubled every year, which opens a numerous amount of management positions - If management knows that your work-ethic and drive is there, they make sure you succeed - sometimes they see that your current position might not be the complete right fit, but they will work with you to put you in a position that highlights your qualities. - Really attempting to make the world a better place - You look at what we're doing and it really is an amazing thing to be a part of - Full benefits and equity in the company - that's always good for a growing company!

    Cons

    - Low pay - not all positions offer a bonus structure and the ones that do have the base lower and still doesn't alway hit earning potentional of other similar positions in other organizations - Communication from Management isn't always the best - While not many people enjoy being micro-managed, there can be times where you're not sure of the direction of your career-path or your personal performance. This happens with a lot of growing companies, but I just wish more communication lines were available (I've always been a top-tier performer for my positions) - Very reactive company - while the market is always changing, the company waits until the last minute to realize a change and reacts to it. This then increases the workload for the underpaid employees, which then makes very extended hours - then resulting in burnt-out employees.

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  2. 4.0
    Former Employee, more than 1 year

    Great place to work

    Aug 5, 2019 - Document Generation Specialist in Draper, UT
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Benefits and people and flexibility

    Cons

    Low pay and poor middle management

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  4. 3.0
    Former Employee, less than 1 year

    FES review

    Apr 30, 2019 - Field Energy Specialist in Hawthorne, CA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    -Base pay + Commission -Flexible work hours and work schedule -Camaraderie between sales team

    Cons

    -Low pay -Turnover rate is high -Scarce bonuses

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  5. 1.0
    Former Employee, more than 1 year

    Field Licensed Electrician

    Sep 28, 2017 - Anonymous Employee in Newark, DE
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Pay, hard work, long hours

    Cons

    When you have passionate coworkers you could make a lot of money and get paid for a lot of over-time, but the long hours, travel, bad life-work balance, the long hours and low pay made the work environment less than ideal.

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  6. 3.0
    Former Employee, more than 1 year

    Good Way to Jump Start a Career...

    May 26, 2017 - Anonymous Employee 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    - For the most part I got to work alongside great people. - Built up my confidence and comfort level communicating with upper management. - Job flow was easy to understand. - Helped me gain experience in the energy industry. - Was able to move to different departments.

    Cons

    - Low pay for the amount of work and responsibilities - No 401k matching/ tuition reimbursement - Upper management did not foster growth nor did they take responsibility for their actions when things went wrong. - Upper management had little to no knowledge about the energy industry and the work being done on the floor, but dictated a strict quota and quality percentage. - Company culture and morale declined over the years - No job security as people would get let go in big waves -Production and numbers driven rather than quality driven

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    1 person found this review helpful
  7. 2.0
    Former Employee

    SolarCity Inside Sales

    May 10, 2017 - Anonymous Employee 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Great people, Mission is important

    Cons

    low pay for the work, management constantly changing expectations

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  8. 3.0
    Former Employee, more than 3 years

    The Walmart of Solar

    Mar 31, 2017 - PV Designer II in Berkeley, CA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    -Big company, small individual responsibilities -Easy to just coast along

    Cons

    -You're just one employee out of very many - nobody really cares about you -Low pay -Work schedule, hours, weekends, etc will change without notice

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  9. 1.0
    Current Employee, more than 1 year

    Terrible, horrible, stay away. DO NOT WORK HERE!

    Feb 2, 2017 - Inside Energy Specialist in Las Vegas, NV
    Recommend
    CEO Approval
    Business Outlook

    Pros

    1. Flexible hours If you have one of 2 really good managers, you can pretty much decide your own hours. If you have any of the others, however, you will be micromanaged to death. 2. The work is easy While it is stressful, you are not digging ditches. You are in an air conditioned office. And while your employer may not value you and will fire you on the spot on a whim, you can at least relax at your cubicle until then. 3. The Health insurance This is the main reason I am still here. The insurance is great. The other benefits are terrible, but at least if you want to be healthy you'll be in pretty good shape.

    Cons

    1. Low pay To say the pay is substandard would be making it sound better than it is. It is about $20k lower than the average for the same position in Las Vegas. You get paid a menial hourly rate, which never increases. The commission is structured in such a way that you have no control over your installations which means you may or may not get paid for a job you have put in 100 hours or more on. And the pay on commission is low as well, meaning you walk away with a pittance for the amount of revenue you generate for the company. We do the jobs of 2 people and are paid for half of one. And no one cares. 2. Poor management The managers are horrible. Not the managers directly over staff, which are called RSMs. They are okay. Well, mostly okay now that they fired most of them. There are 2 good ones. The rest are either shady, incompetent, or both. But above them are the worst sort of people you can have running an office. First of all, they do not care about their staff. They have repeatedly said we are not the most important thing here. They seem to revel in letting people go. Worst yet, we have lost most of our sales staff over the course of 4 months. We went from over 300 people in this office to about 80 as of today. And yet we have the same 2 directors and VP. Talk about too many chiefs! 3. Unattainable quotas It is not the number that is unattainable, but the implementation. You have to hit a net quota number every month. It is not adjusted seasonally, or if you are on vacation, or if you are sick. It is the same. Every month. And if you miss it, you are almost guaranteed to be gone in a couple of months based on the company's firing practices. They are using this to gut the sales staff. It is very hard to see people you have worked with for years, who are high producers, good employees, who really care about what we are doing, being walked out because they had a bad streak. It is only a matter of time before we are all fired. 4. Constantly taking away The littler things are wait tell you how little they care about us. There is a break room that used to have free soda, free coffee, snacks, bananas, cereal, english muffins, etc. It wasn't a Vegas buffet, but it was definitely good for filling you up and keeping you going. And for some people - this was actually a meal or 2 because the pay here is so bad. A few months ago the owners of the company decided to take it all away. they said it was a symbolic gesture of their tightening the belt. What it sybolized to us is that they do not give a damn about their people and do not understand that people were relying on that food because their pay is so bad. Fast forward to now. They have installed a kiosk called "company kitchen". You can buy crappy cafeteria food that is days old. There are no condiments so buying anything from there is a guaranteed venture to "dry mouth city". Also, the soda machine is still there but most of the flavors are ALWAYS empty. Only one coffee urn works any more. These things, while small, tell us what they think of us. Why bother being nice to us or doing any good for us if you are going to fire us anyway, right? 5. No matched 401K This is infuriating. This company is not a start-up. The new CEO fancies himself as some sort of hero. Hey hero - help your employees! Match the 401k, you cheap so and so! 6. No annual pay increase Again - are you kidding me? Who ever heard of a place that does not have annual increases?? It is amazing this place still stands. 7. No loyalty They are firing people right and left here. It does not matter what your track record is or how you have produced for the company in the past. They do not care about us. At all. 8. Horrible working conditions The morale here is so terribly low it is a grind just to walk through the door. I need the insurance, or I'd be gone already. At this point I, like most people here, am sticking it out to see what happens and hopefully see some of the managers get the boot. they already beat the "love of the mission" out of us.

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    13 people found this review helpful
  10. 2.0
    Current Employee, more than 3 years

    Project Manager

    Jan 11, 2017 - Anonymous Employee in San Francisco, CA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Freedom to be a self-starter, big name in the industry.

    Cons

    Freedom to be a self-starter, big name in the industry. Also, low pay, high turnover, minimal employee training, little corporate long-range planning.

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    1 person found this review helpful
  11. 2.0
    Current Employee, more than 3 years

    Maybe ok for an entry level sales person, terrible place for a professional sales person to work.

    Jan 6, 2017 - Inside Sales in Las Vegas, NV
    Recommend
    CEO Approval
    Business Outlook

    Pros

    The company's overall mission is great and the actual solar product aesthetics are best in class. Our operations teams do a great job usually with installations. Our technology & warranty overages surpasses most solar competitors. Access to office when you need to at anytime comes in handy..

    Cons

    As a time tested saying goes, people don't leave companies, they leave bad management and when it comes to Inside sales at SolarCity, this is 100% the reason, sales staff turnover has been incredibly high and some incredible talent has left SolarCity to work elsewhere over the last 18months due to this poor management. There is also way too much management and most of the management do not really know how to manage different personality types and how to motivate their teams. They use fear of losing your job as a motivator. Instead of running a professional sales environment where a sales pro can just do their job with little distraction, inside sales people (at least those in the Vegas office) are micromanaged until they quit out of frustration. The open office format is terrible and noisy. When you are on a sales call, customers can hear the conversations going on around you (many of which are not professional in nature), in addition there are gongs, cowbells, outbursts of clapping & shout outs (for mundane things),a and music playing which customers can also hear and is distracting to everyone on a call. Low pay - you don't get paid on jobs at install, sometimes (depending on state/market) it can take 6 months after sale to get the actual system installed. The sales floor average is 40-50% of jobs sold never get installed (the fall out is often things out of the sales person's control). If you're used to having professional sales management, going to this environment will be a shock. There is no sales training that's done from the Director or VP levels and Regional Sales Managers (RSMs) do very little as well, most just micromanage and go over statistics and #s that everyone is already aware of already...in other words, pretty ineffectual sales management. Management is out of touch with how telesales works in today's tech era and relies on old school boiler room phone tactics which are out of touch and not aligned with how most people go through the process of deciding to go solar. Many of the RSMs who report to the directors, never received proper training in how to effectively manage sales teams and sales people so as a result they also overly micromanage their team members and just regurgitate the directives from the directors who only know how to micromanage. Unrealistic expectations - Over the last 6 months, 40-60% of the entire sales floor does not hit their monthly quotas. To most intelligent people, a systemic failure such as this would immediately indicate there's a problem with management or a problem with an unrealistic quota process (which is set by management, so bad quota system is a function of bad management), but sales management still has their jobs month in and month out, yet good sales people are let go every month because of a quota process that sets everyone (even a top performer) up for eventual failure. There have been so many instances of someone being a top performer one month and 1-2 months later getting put on a PIP (performance improvement plan) the very next month for not hitting quota. People are even expected to hit their quotas even when they are out a good portion of the month due to illness or vacation. Pressure to generate referrals is put on brand new sales people when on average the time it takes several months before referral can be generated. RSMs in the Vegas office have not hit their quotas in over 6 months. Many of the positive things cited in earlier reviews are no longer present. For example the free snacks & cereals have been taken out and were replaced with pay vending machines now. Spiffs are no longer occur at the frequency and value they used to be, There are so many metrics you are graded against and it's almost impossible for anyone to excel in all areas. And you could be great at 90% of them, but management will usually be riding you on the 10% you're not. There is uncertainty how the acquisition by Tesla will affect various sales depts. I highly doubt when the Tesla team takes a look at the caliber of the sales management and the results they've gotten over the last 6 months, they will let them represent the Tesla brand Elon Musk worked so hard to build and which has a very good reputation. If I were Tesla, I'd clean house of 80% of the management and half of the sales staff. The executive leadership of SolarCity has allowed this substandard and embarrassing call center management to continue and persist way too long. As a result, 100s of good sales people have come and gone through what has become a revolving door (a few of managed to transfer out of state to work in the field), SC's reputation has been damaged due to the boiler room tactics, and the company culture has been eroded and is a shell of what it once was as a result. Morale is terrible in office due to all the above reasons. Working here is like being a human yo-yo. When I first came to work here, I thought it was great and recommended my friends looking for work to consider SC, now I wouldn't recommend inside sales to my worst enemy. Most of us are actively updating our resumes and looking for better opportunities.

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    3 people found this review helpful
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