KEY NOT FOUND: coverImgAlt
Logo

SolarCity

Part of Tesla
Engaged Employer

SolarCity

Add a Review

SolarCity Employee Reviews about "solarcity"

Updated Feb 4, 2020

To filter reviews, or .

Found 167 of over 2,379 reviews

3.4
56%
Recommend to a Friend
74%
Approve of CEO
SolarCity CEO & Co-Founder Lyndon Rive
Lyndon Rive
1,624 Ratings

Top Review Highlights by Sentiment

Pros
  • "They were all great people and easy to relate with.(in 168 reviews)
  • "The reward to work ratio is fantastic and the benefits are very good.(in 147 reviews)
  • "It's also pretty good pay for a starting position in this field of work when 'panel pay' bonuses are considered(in 96 reviews)
  • "Great atmosphere and culture.(in 89 reviews)
  • "Great HQ and coworkers.(in 41 reviews)
Cons
  • "Bad management and must drive your own vehicle to every jobsite(in 144 reviews)
  • "I was lucky to have a great manager but that's because he has integrity.(in 77 reviews)
  • "No training plan in place.(in 61 reviews)
  • "Commission is paid at the end of the next month after the solar installation (seems like years for most sales reps to get paid.)(in 54 reviews)
  • "Upper management is aware of this and do nothing about it.(in 51 reviews)
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

Ratings by Demographics

This rating reflects the overall rating of SolarCity and is not affected by filters.

Want more demographic options?

Reviews about "solarcity"

Return to all Reviews
  1. 2.0
    Current Employee, more than 3 years

    Maybe ok for an entry level sales person, terrible place for a professional sales person to work.

    Jan 6, 2017 - Inside Sales in Las Vegas, NV
    Recommend
    CEO Approval
    Business Outlook

    Pros

    The company's overall mission is great and the actual solar product aesthetics are best in class. Our operations teams do a great job usually with installations. Our technology & warranty overages surpasses most solar competitors. Access to office when you need to at anytime comes in handy..

    Cons

    As a time tested saying goes, people don't leave companies, they leave bad management and when it comes to Inside sales at SolarCity, this is 100% the reason, sales staff turnover has been incredibly high and some incredible talent has left SolarCity to work elsewhere over the last 18months due to this poor management. There is also way too much management and most of the management do not really know how to manage different personality types and how to motivate their teams. They use fear of losing your job as a motivator. Instead of running a professional sales environment where a sales pro can just do their job with little distraction, inside sales people (at least those in the Vegas office) are micromanaged until they quit out of frustration. The open office format is terrible and noisy. When you are on a sales call, customers can hear the conversations going on around you (many of which are not professional in nature), in addition there are gongs, cowbells, outbursts of clapping & shout outs (for mundane things),a and music playing which customers can also hear and is distracting to everyone on a call. Low pay - you don't get paid on jobs at install, sometimes (depending on state/market) it can take 6 months after sale to get the actual system installed. The sales floor average is 40-50% of jobs sold never get installed (the fall out is often things out of the sales person's control). If you're used to having professional sales management, going to this environment will be a shock. There is no sales training that's done from the Director or VP levels and Regional Sales Managers (RSMs) do very little as well, most just micromanage and go over statistics and #s that everyone is already aware of already...in other words, pretty ineffectual sales management. Management is out of touch with how telesales works in today's tech era and relies on old school boiler room phone tactics which are out of touch and not aligned with how most people go through the process of deciding to go solar. Many of the RSMs who report to the directors, never received proper training in how to effectively manage sales teams and sales people so as a result they also overly micromanage their team members and just regurgitate the directives from the directors who only know how to micromanage. Unrealistic expectations - Over the last 6 months, 40-60% of the entire sales floor does not hit their monthly quotas. To most intelligent people, a systemic failure such as this would immediately indicate there's a problem with management or a problem with an unrealistic quota process (which is set by management, so bad quota system is a function of bad management), but sales management still has their jobs month in and month out, yet good sales people are let go every month because of a quota process that sets everyone (even a top performer) up for eventual failure. There have been so many instances of someone being a top performer one month and 1-2 months later getting put on a PIP (performance improvement plan) the very next month for not hitting quota. People are even expected to hit their quotas even when they are out a good portion of the month due to illness or vacation. Pressure to generate referrals is put on brand new sales people when on average the time it takes several months before referral can be generated. RSMs in the Vegas office have not hit their quotas in over 6 months. Many of the positive things cited in earlier reviews are no longer present. For example the free snacks & cereals have been taken out and were replaced with pay vending machines now. Spiffs are no longer occur at the frequency and value they used to be, There are so many metrics you are graded against and it's almost impossible for anyone to excel in all areas. And you could be great at 90% of them, but management will usually be riding you on the 10% you're not. There is uncertainty how the acquisition by Tesla will affect various sales depts. I highly doubt when the Tesla team takes a look at the caliber of the sales management and the results they've gotten over the last 6 months, they will let them represent the Tesla brand Elon Musk worked so hard to build and which has a very good reputation. If I were Tesla, I'd clean house of 80% of the management and half of the sales staff. The executive leadership of SolarCity has allowed this substandard and embarrassing call center management to continue and persist way too long. As a result, 100s of good sales people have come and gone through what has become a revolving door (a few of managed to transfer out of state to work in the field), SC's reputation has been damaged due to the boiler room tactics, and the company culture has been eroded and is a shell of what it once was as a result. Morale is terrible in office due to all the above reasons. Working here is like being a human yo-yo. When I first came to work here, I thought it was great and recommended my friends looking for work to consider SC, now I wouldn't recommend inside sales to my worst enemy. Most of us are actively updating our resumes and looking for better opportunities.

    Continue reading
    3 people found this review helpful
  2. 4.0
    Current Employee

    Opportunity for those up to the challenge

    Apr 29, 2015 -  in San Mateo, CA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    If you show the capability to handle complex responsibilities and tasks, then SolarCity will absolutely put you in the position to take those challenges on. It is a great place to gain experience in a fast developing industry. You really are on the forefront of the solar industry at this company.

    Cons

    Pay is low for the quality of the employee necessary to perform at a high level at SolarCity. Typically it is up to the employee to prompt management about any increase in pay rather than a planned growth in salary over time. Often times SolarCity is reactive in their hiring process, waiting until resources are strapped in a department before hiring more, putting stress on existing hires when a training program is needed.

    Continue reading
    Be the first to find this review helpful
  3. 5.0
    Former Employee

    awsome

    Oct 29, 2015 - Direct Energy Consultant in Orange, CA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    SolarCity Is a great company that really take care of the customer and the employee. great company to be a part of.

    Cons

    there is a lot of accountability of your self, which you would expect from a sales job

    Continue reading
    Be the first to find this review helpful
  4. 4.0
    Current Employee, more than 1 year

    Pros and Cons of working with SolarCity

    Sep 16, 2014 - Field Energy Specialist in New York, NY
    Recommend
    CEO Approval
    Business Outlook

    Pros

    SolarCity gives its Field Energy Specialists (FES) the opportunity to earn a substantial salary. Benefits are great include Medical, Dental, Vision, 401K, Stock Options, Paid Vacation, Sick leave, and many more.

    Cons

    The hours are very long usually from 11AM to 7:30PM, 5 days a week. When you consider that you have to put on a happy face for 8 consecutive hours after getting rejected none stop the hours seem to feel longer. While the base salary is okay the company should consider raising it because this by far is the hardest position in the company.

    Continue reading
    5 people found this review helpful
  5. 4.0
    Current Employee

    View from a corporate analyst

    Jul 28, 2015 -  in Denver, CO
    Recommend
    CEO Approval
    Business Outlook

    Pros

    SolarCity has a culture geared towards its sales and operations and career opportunities exist moreso in those business functions. SolarCity strives for the best out of it's employees. While not always at corporate, I know this attitude and career expectations extend to its corporate employees as well. Working for a socially responsible, dynamic organization certainly has its rewards.

    Cons

    Some mistakes are made doubling output every 12 months and there are plenty of growing pains. But none of this has stopped SolarCity.

    Continue reading
    Be the first to find this review helpful
  6. 5.0
    Current Employee, less than 1 year

    2 enthusiastic thumbs up

    Aug 8, 2013 -  
    Recommend
    CEO Approval
    Business Outlook

    Pros

    I'm relatively new here but have gotten a great feel for the people and the work environment. SolarCity is a laid-back, personable, down-to-earth company with a great mission. Their core values of honesty and integrity as a company are aligned with who I am outside of these walls. You get a good sense that SolarCity genuinely cares for the people that work for them and the people they service.

    Cons

    No cons to speak of!

    2 people found this review helpful
  7. 4.0
    Current Employee, more than 5 years

    A Brief Review From a 5-Year Employee

    Oct 15, 2014 - Regional Sales Manager in San Mateo, CA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    SolarCity is the leader of an industry with explosive growth on the horizon. Working for SolarCity gives you accelerated upward mobility opportunities that are rarely found in today's job market.

    Cons

    Like any fast growing company, there are growing pains that come along with exciting new developments and processes. The best candidates for work with SolarCity are people who can not only adapt to change, but help create the path to success.

    Continue reading
    13 people found this review helpful
  8. 2.0
    Former Employee, more than 3 years

    SolarCity Lacks Employee Caring

    Sep 11, 2013 - Anonymous Employee in Denver, CO
    Recommend
    CEO Approval
    Business Outlook

    Pros

    At one point I felt SolarCity was the best company to work for since it was very employee friendly. They do make an impact in the energy industry.

    Cons

    They no longer care about their customers or their employees. The expect salaried employees to work more than 50 hours per week and will not comp their time, they burn out all other employees by having them do more work with less people.

    Continue reading
    7 people found this review helpful
  9. 5.0
    Current Employee, less than 1 year

    changing the world!

    May 29, 2014 - Field Energy Advisor in Bakersfield, CA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Really. I have worked for solarcity for about three weeks now and love everything i see. the people are so welcoming and eager to help you. its very innovative, and we have the best story and cause. truly unique company, doing great things, helping the world. awesome pay and motivation. competitive. easy to use software. lots of support. no words to really describe the awesomeness of solar city.

    Cons

    i am a field energy specialist, and i don't really like having to work with another specialist at the store im at. enjoy a teamwork environment, but i feel like their just isnt enough leads to go around.

    Continue reading
    4 people found this review helpful
  10. 4.0
    Current Employee, more than 1 year

    SolarCity is a company with an optimistic future and lots of room to better itself.

    Nov 4, 2013 - Operations in Los Angeles, CA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Very talented and well connected executives. Benefits are good. Stock options are especially lucrative for those who have been working for the company since before the IPO. But either way, its nice knowing that everyone is a part owner in the company. Expect to work side by side with positive people who enjoy their jobs. SolarCity is a good opportunity to learn the ins and outs of the solar industry. The company does a good job of promoting from within, while at the same time bringing in outside talent when necessary.

    Cons

    Right now, middle management could be stronger. SolarCity grows very rapidly and is forced to hire very quickly. Unfortunately, with the current model, they can not afford to be a company that's slow to hire and quick to fire. At times, the company has no choice but to hire or promote someone that is not quite qualified for the job yet.

    Continue reading
    6 people found this review helpful
Viewing 1 - 10 of 167 Reviews

Popular Careers with SolarCity Job Seekers

JobsSalariesInterviews

Work at SolarCity? Share Your Experiences

or

SolarCity Photos

+ Add Photo
SolarCity photo of: Best Places to Work 2014
SolarCity photo of: SolarCity's Annual Banana Split Contest
SolarCity photo of: Enjoying some lunch in our Break Room
SolarCity photo of: Install_NY
SolarCity photo of: SolarCity Recruiters at a Career Fair
SolarCity photo of: Enjoying the weather and view at our HQ
SolarCity photo of: We take our Banana Split Contest very seriously!
See All Photos