Solera Holdings Reviews | Glassdoor

Solera Holdings Reviews

Updated November 13, 2017
68 reviews

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1.9
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Solera Holdings Founder and CEO Tony Aquila
Tony Aquila
53 Ratings

68 Employee Reviews

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Pros
  • Free gym membership, free food, and good medical benefits (in 8 reviews)

  • We plan monthly happy hours and team bonding events, and have flexible schedules when it comes to work/life balance (in 4 reviews)

Cons
  • Some departments do not have a good work/life balance (in 8 reviews)

  • Absolutely no work/life balance (in 4 reviews)

More Pros and Cons

  1. Helpful (1)

    "Awesome Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Solera Holdings full-time (Less than a year)

    Pros

    I have only been with the company for about 3 months now but this is the best company I have worked for by far.
    The managers really care about their employees.
    The company wants you to have a work to life balance and they just generally care about their employees

    Cons

    The Solera Way is something that takes a little getting used to but once you have it down its pretty much smooth sailing

    Advice to Management

    Keep doing what you are doing and driving your employees to be the best, most successful people they can be.


  2. Helpful (7)

    "Horrible Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Solera Holdings full-time (More than a year)

    Pros

    Teammate are generally welcoming and try to help each other succeed.

    Cons

    Where to even start with the cons? If I could give zero stars, I would. First off, the culture is total chaos. They use all these numbers that no one understands or cares about. If they focused as much time on their employees and the actual business as they do making up weird number lingo, they might actually succeed.

    The time off policy is a total joke. You could go work at Mcdonalds and get more vacations days. They have to hire the worst of the worst when it comes to engineers and technical positions because Solera can't compete with what other companies offer. Compensation is also a joke. They barely offer bonuses, and if you are one of the lucky few that gets one, you're hardly ever paid.

    No one knows what's going on with the company, not even HR. You ask a question and they basically point somewhere and you're expected to just figure it out. The Human Resources department is laughable. I can't even begin to describe some of the clowns that are running that department. Don't bother asking them for help. They are rude, inconsiderate, and no one wants to help you.

    They have acquired all these companies the last few years and can't seem to connect the dots or know what direction to go. It's a mess!

    I would compare Solera to a cult, if you aren't doing what they say or believing in their weird ways, then they will force you out or make your job miserable. I think I could go on and on but the basic idea is to run, don't walk, away from Solera. You DO NOT want to work here.

    Advice to Management

    Pull your heads out and realize that you need to take care of your employees. Get rid of your leaders and the people in HR and start fresh. Solera is failing FAST. Make some changes before its too late.

  3. Helpful (9)

    "Sales"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Eagan, MN
    Current Employee - Anonymous Employee in Eagan, MN
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Solera Holdings full-time (Less than a year)

    Pros

    Decent Pay and Benefits. Nice office.

    Cons

    Terrible Culture. Poor Work-Life balance. Very little trust. Knee jerk leadership styles.

    Advice to Management

    Set a direction and let the people do their 80.


  4. Helpful (13)

    "STAY AWAY - You will regret taking a job here, I'm 100% confident."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Westlake, TX
    Current Employee - Anonymous Employee in Westlake, TX
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Solera Holdings full-time (More than a year)

    Pros

    - Free snacks & red bull to keep you working all day / night

    Cons

    - Horrible management & leadership
    - New reorganization has everyone flustered - nobody knows what is going on and everyone fears their job is at stake
    - They claim to be "fast", "agile", "disruptive" - when in reality they are "unorganized", "have no understanding of business needs", and are "slow" to make necessary changes that will save the business
    - They've been successful up to this point due to acquisitions, but now that's an unorganized mess too - if you go to the Solera website, it is almost impossible to navigate and learn anything about the company or its companies - they literally all have separate websites
    - Global teams are not aligned whatsoever
    - They only want to hire people coming out of "successful, brand name" companies, which they think will somehow save their sinking ship
    - Solera is all about politics, if you don't play well - you will fail. It doesn't matter how talented you are, you'll have to BS your way to the top
    - Management screws over other people on their team to make themselves look better - they could care less about the career development & growth of their direct reports

    Advice to Management

    Get out while you can, there is nothing going for this company at this point. My advice is to find a new job, learn how to become a real leader, and then try at a company that actually has the potential to succeed.


  5. Helpful (13)

    "Not enough good people"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Software in South Jordan, UT
    Current Employee - Software in South Jordan, UT
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at Solera Holdings full-time (More than 3 years)

    Pros

    Free Snack, food and drinks , unlimited vacation , some good leaders and managers and working on a cool industry - cars

    Cons

    Solera talks about how great it is and innovative- but many people who are management don’t know how to do this. Few people do but they leave the company or work on too many different things or they do not have enough time to help us

    Advice to Management

    Stop trying to do too many different things. They should let the good leaders work on the important things and not too many different things at the same time


  6. Helpful (22)

    "Terrible culture, terrible management, terrible benefits"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Software Engineer
    Current Employee - Senior Software Engineer
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Solera Holdings full-time (More than 10 years)

    Pros

    The company lingo is amusing. 80/20, 90/10, 30/30.

    Cons

    Solera uses debt to buy companies in their field (automotive) and then fails to integrate them, because the management is awful. They don't have benefits. Raises are rare, bonuses are unachievable, healthcare benefits suck, there is no long term incentive to stay with the company. Management prefers "all hands fire drills" every once in a while, rather than consistent, long-term planning. Employee morale is abysmal, perhaps due in part to company mottos like "we hate our software" (seriously, they think this makes employees want to work harder). I've never interacted with a company that's run worse.

    Advice to Management

    Break the companies apart and let their managers run them as they see fit. Fire all unrelated Solera managers. Pray.

    Solera Holdings Response

    Oct 11, 2017 – Solera

    Thank you for the feedback. Solera is a global company, though in many ways we operate as a start-up – fast, accurate and constantly evolving. We strive to hire qualified and passionate volunteers... More


  7. Helpful (2)

    "Used to be a good company to work for....went downhill"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at Solera Holdings full-time

    Pros

    Free food/snacks
    Some of the staff is fun to work with

    Cons

    Where do I begin? The CEO and some of the management have driven this company into the ground. Processes are so backwards and they are not even actually written or published anywhere for the employees to refer to yet, management is going "That's against our process/policy/procedure" If that's the case, then physically give us something to work with.
    Severely understaffed, instead of hiring more people they pile on more duties to a person and expect more out of us.
    No raises or promotions, yet they expect us to complete the duties of multiple people day to day.
    They launch new products or policies and do not notify any of the staff as to what is going on, which makes us look like fools when speaking with a customer/potential customer.
    Very very poor communication from management to lower level employees, if we are not notified of changes, how are we supposed to do our job correctly?

  8. Helpful (1)

    "Sorry to leave"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Corporate Facilities Analyst in Westlake, TX
    Current Employee - Corporate Facilities Analyst in Westlake, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Solera Holdings full-time (More than a year)

    Pros

    Freedom to grow and reach your potential.
    Given all the tools necessary in order to succeed.
    Managers who truly care about you and believe in you.

    Cons

    Transition to the company philosophies take a little to get use to, but once you fully apply them you can see them working daily.

    Advice to Management

    Stay the course and continued success.
    I wouldn't dream of leaving if it wasn't for a temporary family issue.

    Solera Holdings Response

    Aug 23, 2017 – Solera

    Huge thank you for being a part of Solera over the past year. It’s great you had such a good experience here; we believe in empowering every associate to reach their potential by providing the best... More


  9. Helpful (21)

    "AVOID AT ALL COSTS!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Inside Sales Representative in Addison, TX
    Former Employee - Inside Sales Representative in Addison, TX
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Solera Holdings full-time (More than a year)

    Pros

    Endless snacks, catered breakfast, great location, parking situation is not bad

    Cons

    Negative work environment, management regularly shows favoritism, inconsistent pay, poor training program, high turnover rate, commission structure is terrible, especially with a low base pay.

    Advice to Management

    Stop cheating people. Money earned during the training period should not be more than an employee's regular pay. Employees should not have to constantly inquire about the commission plan or it should not change suddenly without notice. Learn everyone's individual strengths and weaknesses. No disrespectful or offensive language should be tolerated from managers. While speaking of managers, hire managers that reasonably push people to succeed with patience.

    Solera Holdings Response

    Aug 23, 2017 – Solera

    We value our culture and are disappointed that it was not a fit for you. We care about what we’re doing, and we’re committed to helping each associate reach their potential. Thank you for sharing... More


  10. "Time to step up our game"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in South Jordan, UT
    Current Employee - Anonymous Employee in South Jordan, UT
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Solera Holdings full-time (More than 8 years)

    Pros

    Great Co-Workers and Bosses. Great Food and snacks. Good Insurance. Matching 401K. Time off when needed except on month end.

    Cons

    Communication sometimes lacking. Negative attitudes from some entitled employees.

    Advice to Management

    Re-evaluate culture and finish MP2.

    Solera Holdings Response

    Aug 23, 2017 – Solera

    We’re glad you’re pleased with the benefits package; our benefits team is here to support all of our associates. It’s great that you enjoy your coworkers and bosses, Solera associates take on every... More


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