Solera Holdings 43 Reviews | Glassdoor

Solera Holdings Reviews

Updated February 14, 2017
43 reviews

Filter

Filter

Full-time Part-time

1.7
Star Star Star Star Star
Rating Trends Rating Trends
Recommend to a friend
Approve of CEO
Solera Holdings Founder and CEO Tony Aquila
Tony Aquila
35 Ratings

43 Employee Reviews

Sort: Popular Rating Date

  1. "Comparable benefits"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - IT Specialist in San Diego, CA
    Former Employee - IT Specialist in San Diego, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Solera Holdings full-time (More than 5 years)

    Pros

    Great benefits manager. Easy open enrollment. Family coverage extended to domestic partners. Reputable medical, dental & vision companies. Many company events.

    Cons

    No retirement plans. No pet plan. Low discount rate for purchasing company stocks. Fair to say that not many companies offer retirement plan any longer. Their 4% 401k match is ok.

    Advice to Management

    Keep up the good work


  2. Helpful (14)

    "Save yourself the headache"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Software Engineer in Addison, TX
    Former Employee - Software Engineer in Addison, TX
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Solera Holdings full-time (Less than a year)

    Pros

    Snack room was decent. It's sad that the snack room is the only pro I can think of.

    Cons

    Horrible structure. Rude leadership.
    Moved to different team because, brace yourselves, other people quit unexpectedly.
    HR was complacent when senior leaders made the place a hostile work environment.
    Contract was worded in such a vague way that the "bonus" would essentially never have to be paid.
    Just a real nightmare. I should've quit on my first day when they "asked" me to be in a different team than originally discussed.

    Advice to Management

    It's not my job to help their horrendous management try to fix that crap. Good luck.


  3. Helpful (14)

    "Glad its over"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous in South Jordan, UT
    Former Employee - Anonymous in South Jordan, UT
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Solera Holdings full-time (Less than a year)

    Pros

    Free snacks, all the good ones are leaving

    Cons

    HR will tell you that they are neutral, but beware they are not, if you go to them and talk about the unethical issues or job issues you might end up getting fired. Communication is non-existent, manager plays favorites, and the accounting team is a mess. They are rapidly sinking with their best employees leaving. Corporate is a problem, but honestly, the culture is the worse I have ever seen.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Helpful (16)

    "Crumbling due to excessive cost cutting (miserable place)"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Solera Holdings full-time

    Pros

    1. Snacks.
    2. Benefits are comparable to other companies (HSA, 401K, cost of medical).

    Cons

    Cost cutting is the #1 goal. Costs are cut to the point that everything is crumbling. Half the people are doing the work of one year prior, and as a result, everything is neglected. The neglected items are compounding to the point everything is broken. Data is wrong, software has glitches, reports inaccurate. Customer facing employees are embarrassed. Travel policy is now so screwed up the customer facing employees are telling clients we cannot meet. It appears costs have been cut so thin they are preparing for a sale. Employees are so overworked and underpaid that they are looking for other jobs, multi-million dollar clients are about to leave (and will leave) as soon as that employee finds the next job yet the management does not care. To add to the pleasure, processes are made increasingly complex. Imagine every expense report being reviewed by the division leader and CFO. Or when employees resign, the multi-month replacement approval process requires review up through the division leader and CFO before starting, and then is met with a company wide hiring freeze mid-stream in the interview process. Departments are operated without interaction from their supervisor (several employees have never spoken with their boss of 6+ months).

    Expect to work late and on weekends most weeks. Expect verbal assault. Expect to be blamed for managerial decisions. Expect to be told that something is a priority when your boss has not read more than one sentence of an email to make this determination. Expect fear tactics to be used instead of leadership.

    Advice to Management

    Sell Tony Aquila's jet and stop his $25 million annual bonus (google it!). Use the money to replace the people who have left and you might be able to prevent the entire thing from disintegrating.


  6. Helpful (18)

    "Dishonest & abusive management team"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in South Jordan, UT
    Former Employee - Anonymous Employee in South Jordan, UT
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Solera Holdings full-time (More than a year)

    Pros

    - Free snacks in the office (a pretty good variety of candy, fruit, drinks, etc.).
    - Reimbursement for a gym membership at LifeTime Fitness for Utah employees (a nice, high-end place).

    Cons

    - Solera does not pay bonuses as promised. Regardless of what your offer letter may say, they set impossible targets, then eliminate bonuses for all employees when those targets are not met.
    - A culture of arrogance and abuse is pervasive among senior management at Solera. It is common for employees to be screamed at, cussed at, berated, etc.
    - Cost-cutting is emphasized above all other priorities; even maintaining the sustainability of the business. Costs have already been cut to the point that the development teams, customer service teams, and finance/accounting teams simply do not have the support they need to do their jobs adequately, and management is aggressively seeking to cut costs further.
    - Every day is consumed by fire-fighting. Cost cutting has decimated the business to the point that nothing works as it should and employees are constantly scrambling to clean up all the messes management has made by cutting costs they shouldn't have.
    - Senior management is conceited to the point that they refuse to believe they have made poor decisions even as the business is collapsing around them. Any recommendations made by employees will be completely disregarded if they don't fit the delusional vision for the company promoted by management.
    - Management has a tendency to concoct impossible pipe-dreams, then pass them down to employees to execute. Count on bonuses and merit increases to be eliminated if you are not successful.
    - A direct quote from the Solera CEO Tony Aquila in the letter informing me that my 2016 bonus (and those of all AutoPoint employees) would be zero: "For those that carried less than your share, be thankful for those who did it for you." Imagine yourself working for this man. It's miserable.

    Advice to Management

    Management generally doesn't take advice, although if they would, I'd tell Tony to quit running the place like a military boot camp and to show some integrity for a change. Maybe screaming and cussing works with 18-year-old army recruits, but it's quite unprofessional (and abusive) in an office. The entire culture among top management at Solera has been perverted with arrogance and abusive behavior, with Tony as their exemplar. Also, Tony, cheating employees out of their bonuses while retreating to your multi-million dollar mansion in the Tetons isn't likely to result in a favorable reputation for your company.


  7. Helpful (3)

    "Excellent Opportunity"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous
    Current Employee - Anonymous
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Solera Holdings full-time (Less than a year)

    Pros

    Solera gives you the freedom to get as creative as you want in your career field. Teamwork is in the culture and reinforced daily. One of the best decisions I have ever made.

    Cons

    Very fast paced and while this could be a con for some, it also helps the day speed up.

    Advice to Management

    Keep up the excellet work!


  8. Helpful (3)

    "Inside Sales, doc updates"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales/Marketing, Creative/Administrative in Dallas, TX
    Former Employee - Sales/Marketing, Creative/Administrative in Dallas, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Solera Holdings full-time (Less than a year)

    Pros

    good product, Identifix, Direct Hit, bad marketing approach, good training, some unrealistic expectations, but old/dated and unapplicable or un-usable leads, filters not so good, got others' leads, or got lots of previous clients data and was unsure at first whether it was my job to contact them, many had not been contacted in many years, or so it was last noted in Goldmine, and unsure if I was just sales or if I was also territory manager, as one trainer said.

    Cons

    old data, some unrealistic expectatiions, only two wks training to become an S.M.E., and company hired to do the calling/ be the site was having many technical problems, yet it's name was E-Tech

    Advice to Management

    should have begun with higher price, quoted same price to small and large companies/clients, and with a good product and good training, and corp. ownership, find the resources to market well, get good leads, have at least some online or mailings for customer service, decide whether to be old-fashioned or modern. Pay commission for every sale. Don't expect great and high sales if one-third of the data is faulty or not necessary for the job.


  9. Helpful (16)

    "stay away"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Accountant
    Current Employee - Accountant
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Good snacks in break room

    Cons

    Stay away.. This place has many issues that are not worth your stress and I will emphasize and explain.. First, they purchased several companies and are now moving their accounting to South Jordan and making processes standard only to then lay-off employees once it is good to go. Second, many of the executives have been leaving since this process has started several months ago. Third, in one of the accounting teams there is a manager that plays favorite, the manager has hired several former employees and treats them like queens, goes out to lunch with them, and everyone can tell that they are his favorite. Fourth, the conversion is a mess, disorganized and corporate really stinks at giving proper access to be able to accomplish your job, and then they expect you to be in the office for 70 hours on the week of month-end, and then there is no work the other 3 weeks of the month....
    Stay Away


  10. Helpful (19)

    "No Focus, Old Products - Stay Away"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Net Developer in South Jordan, UT
    Current Employee - Net Developer in South Jordan, UT
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Solera Holdings full-time (Less than a year)

    Pros

    1. Competitive Salaries??
    2. Free soda and snacks, although they threaten to take it away

    Cons

    1. Old products that are just duct-taped together (at best)
    2. Dealing with very old technology
    3. Horrible Dev Environment, like herding cattle.
    4. HR wont take care of problem employees
    5. Communication stinks (from directors down)
    6. Management needs some management training on how to keep employees

    Advice to Management

    1. Fire Tony - he is dishonest and only cares about his personal cars and how many he can get while not giving the promised bonuses to management
    2. Stop closing offices and keep the employees that know what they are doing


  11. "Great people and benefits"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Dallas, TX
    Current Employee - Anonymous Employee in Dallas, TX
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Solera Holdings full-time

    Pros

    My team and I have had many domestic and international travel opportunities. We plan monthly happy hours and team bonding events, and have flexible schedules when it comes to work/life balance. You are own your own to plan and achieve your mission, which could be a good or bad thing. Free gym membership, free food, and good medical benefits...

    Cons

    Not a lot of recognition or communication from senior management. Some departments do not have a good work/life balance. Some late nights pulled when prepping for a big event or meeting.

    Advice to Management

    Communicate with your people more!



Showing 43 of 43 reviews
Reset Filters