The company is well respected among its peers as being an industry leader in website development.
Policies change frequently, managers are sometimes unaware of the CEO's changes until they are implemented, leading to confusion and dissatisfaction all around.
Employees are encouraged to give feedback, as long as it's positive. There were two emails that I found exceptionally intereresting. One encouraged feedback and an open door policy, the next was cold, bitter and said that comments like one that had been received would surely have shown someone the door to find another job. Polar opposites.
It's all about appearance. The appearance of happy employees (and we were encouraged strongly to submit entries for Best Places to Work) is key, even though compensation levels do not match up to industry standards.
Free coffee was discontinued, and employees who balked were written up. Coffee is now available in the cafe that (at the time of this writing) did not have health department clearance, for 70 cents a cup.
Security cameras, ice cream machines and the owner's weekly vacations were more important in a "tight economy" than allowing people to keep their jobs.
Advice to Management
Get a plan, stick to it.
Pay people what they're worth.
Hire someone to run the company- instead of the owner - who has no idea how to run a successful large scale business.
Maybe a stepping stone for out of college ecommerce, programmers, developers, designers, quality advanced programmers, html stuff, sales and marketing and account management are 2 areas to avoid especially if you want to make any money at all. It is becoming difficult at this time to continue onto 100 words but I will keep going. It seems that the owners spent too much money on the image of the company and not the people who are the company. There are some really cool people who have come and gone and it's going to be tough to hire quality at lower that industry averages.
Owners only truly care for themselves and the home away from home in Florida
Advice to Management
Sell or outsource operations
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