Solstice Sunglass Boutiques Reviews | Glassdoor

Solstice Sunglass Boutiques Reviews

Updated February 10, 2017
46 reviews

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46 Employee Reviews

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Pros
Cons
  • upper management needs work, they spring up everything on u (in 8 reviews)

  • confusing commission rules, high level leadership,close to impossible sales goals (in 7 reviews)

More Pros and Cons

  1. "Pretty Good"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Key Holder in New York, NY
    Former Employee - Key Holder in New York, NY
    Recommends
    Positive Outlook

    I worked at Solstice Sunglass Boutiques (More than a year)

    Pros

    Lots of great customers
    Easy environment
    Some Trendy glasses
    Good pay

    Cons

    Management isn't the best
    Pay could be better
    A lot of theft issues
    Small space
    Corp is a mess

    Advice to Management

    Listen to what employees have to say


  2. "Not bad for a day job"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Co Manager in New York, NY
    Former Employee - Co Manager in New York, NY
    Doesn't Recommend
    Neutral Outlook

    I worked at Solstice Sunglass Boutiques full-time (More than 3 years)

    Pros

    -Very easy to sell
    -All of the daily reports are there so you know where your team can improve. It helps to hold people accoubtable.
    -Upper management is very personable
    -Great discounts
    -Corperate has set up good product knowledge training

    Cons

    -Managers were too eager to hire just about anyone causing some very bad desicions.
    -There are a lot of thefts to the point where you feel like a crime fighter
    -The pay rate is mediocre as well as the raises. An employee of a great standard is paid the same as an employee that cheats the company.
    -Conference calls were redundant. It was an hour long repeat of reports that were already accessible.

    Advice to Management

    -Invest on a proactivw approach on loss prevention from Internal and external theft. Keeping and hiring employees that steal sunglasses, give excess discounts and cheat policies and procedures is bad for morale.
    -Train managers on hiring process and not allowing manager to hire employees that fail the assesments.
    -Ensuring management is implementing all procedures and policies not just the ones they find convinient
    -Do not drag on conference calls. The numbers are already on paper, train on increasing numbers. A lot of the managers are texting each other during the call about how much it drags.


  3. "Key Holder"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Key Holder in Annapolis, MD
    Former Employee - Key Holder in Annapolis, MD
    Recommends

    I worked at Solstice Sunglass Boutiques part-time (Less than a year)

    Pros

    It was really laid back and the pay was decent for part time.

    Cons

    During the off season it became pretty boring.


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  5. "Key Holder"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Key Holder in Mercedes, TX
    Former Employee - Key Holder in Mercedes, TX
    Recommends
    Neutral Outlook

    I worked at Solstice Sunglass Boutiques (More than a year)

    Pros

    Good employee discount, small staff.

    Cons

    You work alone most of the time except for a few hours of the day when another key holder comes in for their shift so that you can get a break.


  6. Helpful (2)

    "Key Holder"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Key Holder in Durham, NC
    Former Employee - Key Holder in Durham, NC
    Recommends
    Negative Outlook

    I worked at Solstice Sunglass Boutiques part-time (Less than a year)

    Pros

    Learned a lot about the retail world and also about sunglasses. They are much more sophisticated than I initially thought. Work hours were flexible. My boss was understanding as long as you worked hard and put in an effort.

    Cons

    Small staff so sometimes their werent enough people for how many people were in the store. Always had to be on alert for someone stealing.

    Advice to Management

    Pay enough to your employees so they care enough to be more alert for thiefs. Many dont care because they arent getting paid enough to part time security guards for your glasses.


  7. Helpful (1)

    "Easy but tedious"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    Current Employee - Keyholder in Gainesville, FL
    Current Employee - Keyholder in Gainesville, FL
    Recommends
    Neutral Outlook

    I have been working at Solstice Sunglass Boutiques part-time (Less than a year)

    Pros

    Relaxed, good discount, good pay

    Cons

    Strict spellings ways, mystery shoppers, tedious,


  8. Helpful (1)

    "Not a Bad Company Overall"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Store Manager in Houston, TX
    Former Employee - Store Manager in Houston, TX
    Recommends
    Neutral Outlook

    I worked at Solstice Sunglass Boutiques full-time (Less than a year)

    Pros

    My DM and RM were both amazing. You could tell they were truly invested in making sure you succeed as did your store.

    The discount and benefits are pretty great. And they pay wasn't bad for the volume you're dealing with.

    You're hourly even as a SM so the pressure to work over 40 besides rarely in the holidays isn't there. So you don't end up working 60 hours a week. Work pretty much stays at work.

    Safilo as the parent company is a good company to work for. And is really trying to become a better company for its employees.

    My district, for the most part, really worked together and would help each other out. Having that network of support was critical to success and you sometimes lose that in bigger companies.

    Cons

    There is a huge amount of turnover. At all levels. This can make for schedule issues and stress from not being fully staffed. Recruiting is hard because of the fact that only SM are full time and the skill level you need are people that don't want part time.

    It's nearly impossible to get a weekend off. Especially a Saturday. And you get good vacation time but using it hard due to staffing.

    Corporate is still not really getting what is going on at the store levels. As far as what promos work or don't. What styles/brands/colors work or don't. There are things gathering dust in one store that another store has daily request for but even when pointed out it takes an act of God to get it transferred.

    Smaller company than Sunglass Hut. Better in every aspect. But the lack of name recognition hurts.

    Sales are the main thing. Which is great until you have store managers who end up being no more than over paid salesmen. The pressure level expected is, to me, equivalent to that required to sale a car.

    You have very minimal payroll hours. You end up working 80% of your shifts alone. Part timers are given 5 hour or less shifts and get on avg 20 hours a week which makes it hard to recruit and keep top talent.

    Advice to Management

    Work on listening to the store managers more. They know what the consumers are saying better than corporate office workers.

    Revamp the payroll matrix system to where SM's can be more of a manager than a salesman and to where you can give more hours to associates/key holders and maybe even have a full time keyholder. It would allow you to not only recruit and keep more talent, but have a stronger bench of candidates to develop into comanagers and store managers from within and thus reduce turnover.


  9. "Key holder"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Key Holder/Sales Specialist in New York, NY
    Former Employee - Key Holder/Sales Specialist in New York, NY
    Doesn't Recommend
    Positive Outlook

    I worked at Solstice Sunglass Boutiques part-time (More than 3 years)

    Pros

    Learned a lot, about management, how to open and close a store. Communication with corporate office made me feel important. Learned how to sell, how to have open ended greetings and an overall understanding of retail management and high end retail stales and most importantly operations.

    Cons

    Inconsistent staff management, not enough hours, so much I can say about how things were run and managed. I was not even trained properly, I was taken advantage of by staff.

    Advice to Management

    Get a clue


  10. "Selling Specialist"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in New York, NY
    Current Employee - Anonymous Employee in New York, NY
    Recommends
    Negative Outlook

    I have been working at Solstice Sunglass Boutiques (More than a year)

    Pros

    Great discount , easy work to do if your a college student.

    Cons

    Just like every other job this one has politics. Being blackballed in this company is done frequently . So if one person doesn't like you , There goes all your opportunities.

    Advice to Management

    Promote from within the company. It makes your employees disgruntled that you would hire someone who has no product knowledge rather than promote from within and minimally train the employees.


  11. "Key holder"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Orland, ME
    Current Employee - Anonymous Employee in Orland, ME
    Recommends
    Negative Outlook

    Pros

    Experience in field of retail

    Cons

    Little growth in company as whole


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