Solstice Sunglass Boutiques Reviews | Glassdoor

Solstice Sunglass Boutiques Reviews

Updated July 5, 2017
142 reviews

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142 Employee Reviews

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Pros
Cons
  • Unprofessional peers - rude and unsupportive of newness within upper management (in 9 reviews)

  • confusing commission rules, high level leadership,close to impossible sales goals (in 7 reviews)

More Pros and Cons

  1. Helpful (1)

    "Easy but tedious"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    Current Employee - Keyholder in Gainesville, FL
    Current Employee - Keyholder in Gainesville, FL
    Recommends
    Neutral Outlook

    I have been working at Solstice Sunglass Boutiques part-time (Less than a year)

    Pros

    Relaxed, good discount, good pay

    Cons

    Strict spellings ways, mystery shoppers, tedious,


  2. Helpful (1)

    "Good Compnay"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Store Manager in Miami, FL
    Current Employee - Store Manager in Miami, FL
    Recommends
    Positive Outlook

    Pros

    Great training, good pay and bonus for a retail environment, flexible schedule, involvement by all senior management,

    Cons

    Despite noted efforts, sometimes corporate decisions seem to be made on the spot and affect the performance of the stores, some of the corporate resources lack in supporting the stores and managers (IT is terrible), employee discounts could be more generous.

    Advice to Management

    There is a good group of upper management evident by their constant efforts of engaging with the field, but need to get it together so things aren't sprung onto the stores. Also give store managers more lead in being able to plan for upcoming projects and promotions, and give store managers a little more ownership of their stores.

  3. "Decent For Beginners"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Store Manager in Tampa, FL
    Former Employee - Store Manager in Tampa, FL
    Recommends
    Negative Outlook

    I worked at Solstice Sunglass Boutiques (Less than a year)

    Pros

    Easy Tasking / Small Teams

    Cons

    Pay VERY LOW
    Hiring Process too long

    Advice to Management

    Relax...its just sunglasses.


  4. "Great place"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Sunrise, FL
    Former Employee - Sales Associate in Sunrise, FL
    Recommends
    Neutral Outlook

    I worked at Solstice Sunglass Boutiques (More than a year)

    Pros

    Easy job, great coworkers and the management is great.

    Cons

    Not many hours, but thats the only con.

    Advice to Management

    Hire more people that you can give full time.


  5. "store manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Retail Store Manager in Santa Barbara, CA
    Former Employee - Retail Store Manager in Santa Barbara, CA
    Doesn't Recommend

    I worked at Solstice Sunglass Boutiques full-time

    Pros

    The store location was beautiful and my staff was great.

    Cons

    When your numbers were up corporate never acknowledge it when they were down they always reminded you that you were replaceable.


  6. Helpful (1)

    "Not a Bad Company Overall"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Store Manager in Houston, TX
    Former Employee - Store Manager in Houston, TX
    Recommends
    Neutral Outlook

    I worked at Solstice Sunglass Boutiques full-time (Less than a year)

    Pros

    My DM and RM were both amazing. You could tell they were truly invested in making sure you succeed as did your store.

    The discount and benefits are pretty great. And they pay wasn't bad for the volume you're dealing with.

    You're hourly even as a SM so the pressure to work over 40 besides rarely in the holidays isn't there. So you don't end up working 60 hours a week. Work pretty much stays at work.

    Safilo as the parent company is a good company to work for. And is really trying to become a better company for its employees.

    My district, for the most part, really worked together and would help each other out. Having that network of support was critical to success and you sometimes lose that in bigger companies.

    Cons

    There is a huge amount of turnover. At all levels. This can make for schedule issues and stress from not being fully staffed. Recruiting is hard because of the fact that only SM are full time and the skill level you need are people that don't want part time.

    It's nearly impossible to get a weekend off. Especially a Saturday. And you get good vacation time but using it hard due to staffing.

    Corporate is still not really getting what is going on at the store levels. As far as what promos work or don't. What styles/brands/colors work or don't. There are things gathering dust in one store that another store has daily request for but even when pointed out it takes an act of God to get it transferred.

    Smaller company than Sunglass Hut. Better in every aspect. But the lack of name recognition hurts.

    Sales are the main thing. Which is great until you have store managers who end up being no more than over paid salesmen. The pressure level expected is, to me, equivalent to that required to sale a car.

    You have very minimal payroll hours. You end up working 80% of your shifts alone. Part timers are given 5 hour or less shifts and get on avg 20 hours a week which makes it hard to recruit and keep top talent.

    Advice to Management

    Work on listening to the store managers more. They know what the consumers are saying better than corporate office workers.

    Revamp the payroll matrix system to where SM's can be more of a manager than a salesman and to where you can give more hours to associates/key holders and maybe even have a full time keyholder. It would allow you to not only recruit and keep more talent, but have a stronger bench of candidates to develop into comanagers and store managers from within and thus reduce turnover.


  7. "Key holder"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Key Holder in Richmond, VA
    Former Employee - Key Holder in Richmond, VA
    Recommends
    Neutral Outlook

    I worked at Solstice Sunglass Boutiques (More than a year)

    Pros

    Great pay for a first time Key-Holder. Great environment and easy to learn.

    Cons

    No room for improvement. Not many locations around.

    Advice to Management

    Promote within quicker.

  8. "Additional Support"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Store Manager in San Francisco, CA
    Current Employee - Store Manager in San Francisco, CA
    Doesn't Recommend
    Negative Outlook

    I have been working at Solstice Sunglass Boutiques full-time (More than 5 years)

    Pros

    Great customers who passionate about sunglasses.

    Cons

    There is not a balance between life and business, it's all business, 24/7...Growth within the company is slow and very selective.

    Advice to Management

    Don't waste time on promoting people you lose great prospects.


  9. "Key holder"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Key Holder/Sales Specialist in New York, NY
    Former Employee - Key Holder/Sales Specialist in New York, NY
    Doesn't Recommend
    Positive Outlook

    I worked at Solstice Sunglass Boutiques part-time (More than 3 years)

    Pros

    Learned a lot, about management, how to open and close a store. Communication with corporate office made me feel important. Learned how to sell, how to have open ended greetings and an overall understanding of retail management and high end retail stales and most importantly operations.

    Cons

    Inconsistent staff management, not enough hours, so much I can say about how things were run and managed. I was not even trained properly, I was taken advantage of by staff.

    Advice to Management

    Get a clue


  10. "Selling Specialist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in New York, NY
    Current Employee - Anonymous Employee in New York, NY
    Recommends
    Negative Outlook

    I have been working at Solstice Sunglass Boutiques (More than a year)

    Pros

    Great discount , easy work to do if your a college student.

    Cons

    Just like every other job this one has politics. Being blackballed in this company is done frequently . So if one person doesn't like you , There goes all your opportunities.

    Advice to Management

    Promote from within the company. It makes your employees disgruntled that you would hire someone who has no product knowledge rather than promote from within and minimally train the employees.


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