Solstice Sunglasses Reviews | Glassdoor

Solstice Sunglasses Reviews

Updated October 17, 2017
51 reviews

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3.0
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51 Employee Reviews

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Pros
Cons
  • Upper management can be hostile when trying to motivate stores to make sales (in 10 reviews)

  • They try to not let part time employees work for many hours (in 8 reviews)

More Pros and Cons

  1. "It's not what it was a year ago"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Associate in Jersey City, NJ
    Former Employee - Associate in Jersey City, NJ
    Doesn't Recommend
    Negative Outlook

    I worked at Solstice Sunglasses part-time (More than 3 years)

    Pros

    Great team, awesome customers (for the most part)

    Cons

    Pay isn't very good. Sometimes your hours get cut if your store has gone over hours for the week. Shifts put on call. Not as easy to move up within the company than management makes you believe.

    Advice to Management

    Give your stores more hours, offer better pay.


  2. Helpful (1)

    "may be good short-term, but outlook not so good"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Key Holder
    Former Employee - Key Holder
    Negative Outlook

    I worked at Solstice Sunglasses part-time

    Pros

    Discount on sunglasses
    Training is good & improving
    Not super busy, low stress
    Customers are reasonable & not super demanding

    Cons

    Part time hours only
    Theft and trying to prevent it
    Work alone often
    Upper management can be hostile when trying to motivate stores to make sales

    Advice to Management

    Improve inventory
    Higher pay will result in less turnover and better quality employees
    If sales aren't up to par then try seeing what the company can do to improve and be competitive with other companies, instead of only blaming your employees

  3. "Sales"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Seattle, WA
    Former Employee - Sales Associate in Seattle, WA
    Recommends

    I worked at Solstice Sunglasses (More than 3 years)

    Pros

    It was a job with flexible hours.

    Cons

    the selling style was terrible and pushy


  4. "Great Deals for High Fashion Brands, excellent products"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Supervisor/Key Holder in Auburn Hills, MI
    Former Employee - Supervisor/Key Holder in Auburn Hills, MI
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Solstice Sunglasses full-time (Less than a year)

    Pros

    Not a lot of physical work (it's just cleaning sunglasses and mopping the floor) at the outlet stores the company offered good promotion codes to encourage up sales and meet and exceed the KPI goals

    Cons

    Company does not compensate as well as they could for Supervisor positions yet it puts on you the same responsibility as other companies who compensate above 15$ an hour with PTO, Sick days off. Benefits and health Insurance. Solstice only offers benefits for store managers. They desperately need to treat their employees better, the high turn out rate proves my point. No Bathroom at this Auburn Hills Location, most the shifts were on single coverage thus making the bathroom dilemma ten times more inconvenient. The bonus program is only 1% when you meet your personal sales goal in dollars for the month.

    Advice to Management

    Add a bathroom to this location, it's a potential OSHEA jeopardy for acceptable working conditions. Having to close the gates on single coverages counts against you, when you don't have a choice it can be a health hazard for people with bladder problems or irritable vowel syndrome
    Relatively simple learning curve for the two weeks of Training, Management is pretty flexible and reasonable for accommodations as long as they are given in advance. The Store manager has a positive go fitter attitude and always seems to try her best to make her employees motivated and happy, goes as far as buying us lunch and snacks out of pocket, in my opinion the issues branch from upper links in the command chain.


  5. "Keyholder"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Las Vegas, NV
    Former Employee - Anonymous Employee in Las Vegas, NV
    Doesn't Recommend
    Negative Outlook

    I worked at Solstice Sunglasses full-time

    Pros

    - Good starting wage
    - Annual raises (not much, but it's better than nothing)
    - Eyewear is easy work. No folding, no excessive amounts of go-backs

    Cons

    - They don't take sexual harassment complaints seriously. But what do you expect from a retail company? You're just a number to them
    - Difficult to move up and go forward within the company
    - No maternal leave
    - Regional and district management is a mess... and way too much drama!
    - They never fire people, even when they deserve to be... so good luck actually getting any sort of complaint or issue with another employee handled
    - They will only give you the time of day if you're making your numbers. You have one bad week and it's like they forget all of the hard work you've put in. I was a top selling for a year and once my numbers started going down, it's like I stopped exiting in the company

    Advice to Management

    Start treating your employees like real people instead of treating everyone like selling machines. And sexual harassment is a real issue. Train your store managers and co-managers properly on dealing with this issues.


  6. "Change is happening"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Store Manager
    Current Employee - Store Manager
    Recommends
    Negative Outlook

    I have been working at Solstice Sunglasses full-time (More than 3 years)

    Pros

    Good discount
    Fun selling environment
    Supportive management

    Cons

    Constant mixed communication from corporate


  7. "Solstice"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Alright discounts on sunglasses. Easy job

    Cons

    Not the best management, very unattended

  8. Helpful (2)

    "Good discounts, crappy district managers"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Key Holder
    Former Employee - Key Holder
    Doesn't Recommend
    Neutral Outlook

    I worked at Solstice Sunglasses part-time

    Pros

    the best part of this job was the discount. easy opening and closing procedures. very low stress.

    Cons

    new employees were hired at a higher pay rate than what I was getting even after 2 years of raises.

    district manager liked to start drama, would talk poorly about other employees who were not around. They would prefer to hire and promote people from outside of the company. They try to not let part time employees work for many hours. They would rather have a bunch of employees working 5 hour shifts, not really a job you can live off of.

    Advice to Management

    Keep your opinions on people's personalities and non work related issues to yourself.


  9. "Pretty Good"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Key Holder in New York, NY
    Former Employee - Key Holder in New York, NY
    Recommends
    Positive Outlook

    I worked at Solstice Sunglasses (More than a year)

    Pros

    Lots of great customers
    Easy environment
    Some Trendy glasses
    Good pay

    Cons

    Management isn't the best
    Pay could be better
    A lot of theft issues
    Small space
    Corp is a mess

    Advice to Management

    Listen to what employees have to say


  10. "Not bad for a day job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Co Manager in New York, NY
    Former Employee - Co Manager in New York, NY
    Doesn't Recommend
    Neutral Outlook

    I worked at Solstice Sunglasses full-time (More than 3 years)

    Pros

    -Very easy to sell
    -All of the daily reports are there so you know where your team can improve. It helps to hold people accoubtable.
    -Upper management is very personable
    -Great discounts
    -Corperate has set up good product knowledge training

    Cons

    -Managers were too eager to hire just about anyone causing some very bad desicions.
    -There are a lot of thefts to the point where you feel like a crime fighter
    -The pay rate is mediocre as well as the raises. An employee of a great standard is paid the same as an employee that cheats the company.
    -Conference calls were redundant. It was an hour long repeat of reports that were already accessible.

    Advice to Management

    -Invest on a proactivw approach on loss prevention from Internal and external theft. Keeping and hiring employees that steal sunglasses, give excess discounts and cheat policies and procedures is bad for morale.
    -Train managers on hiring process and not allowing manager to hire employees that fail the assesments.
    -Ensuring management is implementing all procedures and policies not just the ones they find convinient
    -Do not drag on conference calls. The numbers are already on paper, train on increasing numbers. A lot of the managers are texting each other during the call about how much it drags.


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