Sonesta International Hotels "corporate office" Reviews | Glassdoor

Sonesta International Hotels Employee Reviews about "corporate office"

Updated Jun 27, 2019

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3.3
50%
Recommend to a Friend
81%
Approve of CEO
Sonesta International Hotels CEO  Carlos Flores (no image)
Carlos Flores
46 Ratings
Pros
  • "Working in the Corporate office, you have the chance to interact with the leadership of the company(in 5 reviews)

  • "Sonesta International is actually a great company to work for, and the benefits are great(in 5 reviews)

Cons
  • "Not much support from upper management, including capital for the product enhancements(in 5 reviews)

  • "Housekeeping,aminites, pay, opera system, training, very slow(in 5 reviews)

More Pros and Cons

Reviews about "corporate office"

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  1. "Loved it"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - General Manager in Westlake, OH
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Sonesta International Hotels full-time

    Pros

    The people. I really enjoyed working with my team and everyone in the corporate office. Everyone is very down to earth and understands the industry.

    Cons

    Hiring process takes a very long time. Processes, like capital, also take a long time.

    Advice to Management

    Keep it up. Keep growing. Keep getting more dialed in.

    Sonesta International Hotels2019-06-27
  2. "Fantastic growing company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Sonesta International Hotels full-time for less than a year

    Pros

    Working in the Corporate office, you have the chance to interact with the leadership of the company. The culture is very supportive and creates an open door atmosphere to share and communicate with every person at any level.

    Cons

    I am not sure I would call it a Con but we are growing and with growth you have growing pains. The good news is we are moving in the right direction, hiring top talent to help build and shape the company as we continue to grow.

    Sonesta International Hotels2017-02-14
  3. "Up and coming Hotel Company with lots of opportunity"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Sonesta International Hotels full-time for more than 3 years

    Pros

    Very approachable and supportive leadership team. Collaborative work environment with smart people. Lots of opportunity for growth both in the corporate office and at the hotels.

    Cons

    Because the company is still growing and is still a relatively new company, processes are not always clear or efficient. The connection to the parent company/ownership presents some challenges as they are not really in trenched in the industry and don't fully understand the day to day operations.

    Advice to Management

    With continued growth, continue to reevaluate where resources are needed and/or where processes may need to change to better support that growth. Corporate Office should give Hotels more authority and in turn accountability.

    Sonesta International Hotels2016-01-30
  4. "Hospitality team was great!"

    StarStarStarStarStar
    Former Employee - Anonymous Employee 
    Recommends
    Approves of CEO

    I worked at Sonesta International Hotels full-time

    Pros

    I worked out of the corporate office. The Sonesta team at all levels were great to work with. Tenured Sonesta professionals were supportive and happy to share their knowledge. We were in a rapid growth phase when I joined, and another company acquired Sonesta so the two organizations had to work together.

    Cons

    It was sometimes a challenge for the Sonesta-dedicated team to feel empowered to take action even though we were the ones with hospitality management experience. This has changed due to a different organizational structure.

    Sonesta International Hotels2015-07-22
  5. "Sonesta International"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Manager in São Paulo, São Paulo
    Recommends
    Approves of CEO

    I have been working at Sonesta International Hotels

    Pros

    Corporate Office supportive but not always with time

    Cons

    International properties get less attention and commitment when struggling

    Advice to Management

    Have more direct and frequent contact with property

    Sonesta International Hotels2009-05-28
Found 5 reviews