Sonesta International Hotels "great company" Reviews | Glassdoor

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Sonesta International Hotels Employee Reviews about "great company"

Updated Sep 22, 2019

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3.3
50%
Recommend to a Friend
81%
Approve of CEO
Sonesta International Hotels CEO Carlos Flores (no image)
Carlos Flores
46 Ratings
Pros
  • "Working in the Corporate office, you have the chance to interact with the leadership of the company(in 5 reviews)

  • "Sonesta International is actually a great company to work for, and the benefits are great(in 5 reviews)

Cons
  • "Not much support from upper management, including capital for the product enhancements(in 5 reviews)

  • "Housekeeping,aminites, pay, opera system, training, very slow(in 5 reviews)

More Pros and Cons

Reviews about "great company"

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  1. "Group Sales Manager for Leisure and Romance Market"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Sonesta Resorts St Maarten - Group Sales Manager in Caribbean Key, FL
    Recommends
    Positive Outlook

    I worked at Sonesta International Hotels full-time for more than 5 years

    Pros

    Great company to work for!

    Cons

    Hard working environment with changing conditions!

    Sonesta International Hotels2019-09-23
  2. "Excellent Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Former Manager in Fort Lauderdale, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Sonesta International Hotels full-time for less than a year

    Pros

    Great company, growing, cares for the employees, great culture.

    Cons

    I wish I never left.

    Advice to Management

    Keep it up.

    Sonesta International Hotels2018-03-19
  3. Helpful (1)

    "Great place to learn"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Front Office Supervisor 
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Sonesta International Hotels full-time for less than a year

    Pros

    Being a small property, you get to learn a lot about the hotel business. My property was very hands on and I had a lot of responsibilities as a supervisor, including acting as Front Office Manager in the absence of the one. Sonesta International is actually a great company to work for, and the benefits are great!

    Cons

    I got to act as FOM twice during our transition to new management. I ran the entire front office department, assisted my General Manager with various tasks of his own, learned all aspects of the FOM position and was trained to replace my former manager, and did plenty of Sales job since it was all dumped on me. However, both times I applied for the position, even under management recommendation, I still did not... get the promotion and it was given out twice to two different people. By the time the second new manager submitted their resignation (in less than 2 months each) and I had already left the company since I was turned down twice and basically just got over worked for small pay, I got a call from my former GM asking me if I would like to go back as a FOM. It really made me feel like I was just their last resort since two managers had quit so quickly. They knew I was the only one able to handle the stress level and the complicated Front Desk team. Needless to say, I turned down the position the third time it was offered to me.

    Show More
    Sonesta International Hotels2017-11-27
  4. "General manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Sonesta International Hotels full-time

    Pros

    Great company to work for. Very focused on people.

    Cons

    Sonesta is an emerging company and struggles at times because of brand awareness

    Sonesta International Hotels2017-04-15
  5. "Sonesta Staff"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Sonesta International Hotels full-time for more than a year

    Pros

    Great company culture, great to guests and employees. Great benefits that are affordable, including two weeks vacation and company paid life insurance.

    Cons

    Raises are not great, if received. Very low.

    Advice to Management

    Pay attention to staff morale and happiness. Loyal staff may help the business become more successful.

    Sonesta International Hotels2017-03-27
Found 5 reviews