Sonic Automotive Reviews | Glassdoor

Sonic Automotive Reviews

Updated Sep 4, 2019

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Found 327 reviews

3.5
StarStarStarStarStar
Rating TrendsRating Trends
61%
Recommend to a Friend
73%
Approve of CEO
Sonic Automotive CEO O. Bruton Smith
O. Bruton Smith
161 Ratings
Pros
  • "Was not familiar with dealership operations very much at all(in 25 reviews)

  • "Family friendly work environment(in 15 reviews)

Cons
  • "And what customer would be expected to rate the dealership positively after waiting 6 hours on a Saturday to buy a car(in 35 reviews)

  • "Long hours , retail business open til 8pm(in 26 reviews)

More Pros and Cons
  1. "Great Experience, Very rewarding and special"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Great 
    Approves of CEO

    I worked at Sonic Automotive part-time for less than a year

    Pros

    Great work environment and friendly staff

    Cons

    No cons, great experience overall

    Sonic Automotive2019-03-12
  2. "Good company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Finance Document Specialist in Charlotte, NC
    Recommends

    I worked at Sonic Automotive full-time

    Pros

    People are great, employees car purchase options

    Cons

    This position doesn’t provide many career advancements and opportunities

    Sonic Automotive2019-08-29
  3. "Love"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Receptionist 
    Recommends
    Neutral Outlook

    I have been working at Sonic Automotive full-time for more than 3 years

    Pros

    Flexibility friendly benefits fun good hours

    Cons

    Stressful management coverage pay breaks

    Sonic Automotive2019-08-13
  4. "They Go Out of Their Way to Make You Hate It"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Manager in Los Angeles, CA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Sonic Automotive full-time for more than 3 years

    Pros

    Great product, some really good people to work with.....

    Cons

    Corporate management that is disengaged from the realities of the industry that they're trying to lead.

    Advice to Management

    iPads don't sell cars...people do. Stop changing store management more often than you change undergarments, and replacing them with the people AutoNation already fired..... Stop changing pay plan the moment an employee begins to realize the slightest measure of success. Start holding yourselves accountable. Even if you held yourselves 2% as accountable as you try to hold you employees that would be a step in the... right direction. Also a personal message to Jeff Dyke: Don't pull employees out of work for a day for one of your mandatory meetings just to talk yourself up as the greatest thing to happen to the retail car business since radial tires then threaten the livelihood of anyone who disagrees with you. You created a business model where the only people who will work for you are young people starting out. Did you do that so you could bully them and feel good about your compensation? I watched a ton of talent come in, and I saw that talent go. All because of YOUR policies. One Sonic One Experience? LMAO How did THAT go? How much of the shareholders'money did you burn on THAT experiment? It's really easy when you have no skin in the game, isn't it?

    Show More
    Sonic Automotive2019-09-05
  5. Helpful (2)

    "Good company, tough industry?"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Sales Professional in Clearwater, FL
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Sonic Automotive full-time for more than a year

    Pros

    Being a corporately owned store, they do everything by the books. You will never be forced to sell things you don’t believe in. Never have to trick or con your clients. Everything is done by the books, we’ll managed, great inventory and efficient processes. Money making potential is high. There is a slim margin between barely making money and making great money. The sales team was one of the hardest... working and down to earth groups of people I’ve met.

    Show More

    Cons

    Being a sales professional on the floor can be tough these days especially with the internet becoming so dominant. While there is a great potential to make money, it can be tough to achieve unless you buddy up with management or work nearly 70 hours/week. Seen many employees work 60+ hours per week and still make minimum wage by the end of the month.

    Advice to Management

    Give your employees a chance whether they have been there for years, they’re your best friend that buys you lunch, or if they are a newbie that wants to work hard. Give attention to, and train, employees that want to work hard. Make them feel appreciated and you’ll see a drive you havnt seen before. Don’t flood the floor just to keep commission payouts low. Stay true to yourselves and remember that you... are managing people, not numbers.

    Show More
    Sonic Automotive2019-07-23
  6. "Sonic Automotive"

    StarStarStarStarStar
    Current Employee - Concierge 

    I have been working at Sonic Automotive full-time

    Pros

    Good opportunities to move up in the company

    Cons

    If your coworkers suck you will work twice as hard

    Sonic Automotive2019-07-09
  7. "Unprofessional Interviews and Recruiting"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Sales in San Jose, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Sonic Automotive full-time for less than a year

    Pros

    no pros I can think of

    Cons

    Unprofessional interviews and hiring practices

    Sonic Automotive2019-08-13
  8. Helpful (1)

    "Work ANYWHERE else"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Sales Representative in Houston, TX
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Sonic Automotive full-time for more than 10 years

    Pros

    Nice cars; good customers; a few good, well-meaning employees ... who are barely hanging on.

    Cons

    The way dealership management treats its non-manager employees; the corporate culture; the lack of imagination; the adherence to a process which seems to have been invented on a coffee break; the insistence on reinventing the wheel; the contempt for anyone with experience (they don’t like criticism or constructive comments); the lack of interest in customers (‘If their lips are moving, they’re lying’); the 50-60... hour (minimum) work weeks; endless meetings about nothing; the low pay and constant erosion of pay.

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    Advice to Management

    If you want to revolutionize the business, try working on customer and employee relations. Your “word tracks” are embarrassing and insulting to both employees and the customers who have to put up with hearing them. Your annual Employee Satisfaction Surveys (which you’re evidently are doing as voluntary since the cumpulsory surveys were embarrassing you) show how much your own employees hate you. I was with the... dealership 20 years — when it was Number One for sales in the country. It isn’t even Number-One in the city anymore. Clearly there’s a problem with your Process. It needs to change. YOU need to change. Here’s an idea: stop listening to the 27-million-dollar-a-year huckster.

    Show More
    Sonic Automotive2019-08-02
  9. Helpful (1)

    "Sales"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Sales Associate 
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Sonic Automotive full-time for more than 3 years

    Pros

    Mission driven Training Community service Focused on values

    Cons

    Low pay High turn over Management conflicts

    Sonic Automotive2019-06-26
  10. Helpful (1)

    "Internet sales"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Internet Sales in Los Angeles, CA
    No opinion of CEO

    I have been working at Sonic Automotive full-time for more than a year

    Pros

    None. Do not bother. Too much stress

    Cons

    Management keeps changing rules every month! People leaving so new employees keep coming in over and over again

    Advice to Management

    Care about your employees

    Sonic Automotive2019-06-24
Found 327 reviews