Sonora Quest Laboratories Reviews | Glassdoor

Sonora Quest Laboratories Reviews

Updated September 19, 2018
131 reviews

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3.2
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Sonora Quest Laboratories President & CEO David A. Dexter
David A. Dexter
78 Ratings

131 Employee Reviews

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Pros
  • "Great benefits, recognize hard work and dedication and allows advancement within the company" (in 14 reviews)

  • "Good benefits, boss was considerate" (in 10 reviews)

Cons
More Pros and Cons

  1. "mobile phlebotomist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Phlebotomist in Phoenix, AZ
    Former Employee - Phlebotomist in Phoenix, AZ
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Sonora Quest Laboratories full-time (More than a year)

    Pros

    I found new friends and the job was great.

    Cons

    I would work a no more overtime on the floor.

    Advice to Management

    I had wonderful management


  2. "Poor training, long hours"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Clinical Lab Assistant in Tempe, AZ
    Former Employee - Clinical Lab Assistant in Tempe, AZ
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Sonora Quest Laboratories full-time (More than a year)

    Pros

    -Stable job
    -Good opportunities for overtime
    -Generous PTO

    Cons

    -Poor training and then expected to do a great job off the bat
    -Managers play favorites
    -You're constantly running around for 8+ hours

    Advice to Management

    Do a better job at training so everything is more efficient.

  3. "Good place to work."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Medical Laboratory Technologist in Phoenix, AZ
    Current Employee - Medical Laboratory Technologist in Phoenix, AZ
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Sonora Quest Laboratories full-time (More than 5 years)

    Pros

    Training employees well and giving them autonomy to do their job.

    Cons

    Wages are bit stagnant. Pay raises are very small at the end of the year for the work load and size of the company.

    Advice to Management

    Compete with the market in terms of pay/raise of wages.


  4. "Phlebotomist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Sonora Quest Laboratories full-time

    Pros

    Tuition reimbursement if you go back to school for Medical Lab Technician

    Cons

    Coworkers and some management get stressed out and they take there stress out on you. And you really don't get paid enough.


  5. "Clinical Lab Assistant"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Sonora Quest Laboratories part-time

    Pros

    Friendly People, walk around hospital,

    Cons

    Too much work and lots of time staying late, Dark Labs


  6. "Mobile Phlebotomist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Phlebotomist in Tempe, AZ
    Former Employee - Phlebotomist in Tempe, AZ
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Sonora Quest Laboratories full-time (Less than a year)

    Pros

    Good benefits, fair pay, nice vehicles, nice co-workers, convenient location.

    Cons

    Not organized well, rules important guidelines ignored. Management are not truthful, patient care is not the number 1 thing ... It is all about money and politics with this company...

    Advice to Management

    Get some honest Management that have a balance of work ethic and pride in their employees...


  7. "Specimen processor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Specimen Processor in Tempe, AZ
    Current Employee - Specimen Processor in Tempe, AZ
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at Sonora Quest Laboratories full-time (More than 3 years)

    Pros

    Good benefits, lots of overtime available, long term job is desired.

    Cons

    Lots of false promises. Horrible communication in every department and between departments, no actual room for advancement, management picks favorites instead of who's qualified. No recognition from supervisors and not given the tools for our job.

    Advice to Management

    Improve communication, promote people that deserve it and have the qualifications, give employees recognition for their work. Be more willing to work with employees on changes.

  8. "Phlebotomist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Sonora Quest Laboratories full-time

    Pros

    They have a good reputation, and they take care of their employees

    Cons

    Not enough staff, current staff is overworked, no raises

    Advice to Management

    Please acknowledge the long term employees, it’s nice to hear words of encouragement


  9. "Coordinator"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Coordinator in Tempe, AZ
    Current Employee - Coordinator in Tempe, AZ
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Sonora Quest Laboratories full-time (More than 5 years)

    Pros

    Good people to work with and the health benefits are good too.

    Cons

    High turnover due to a few bad apples that management encourages.

    Advice to Management

    Stop playing double standards. People who are trying to work hard and do a good job are not your enemy. It's the ones who "appear" as the good guy , but make life a miserable hell for others that is causing people to leave


  10. Helpful (1)

    "Its okay here"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - MLS
    Current Employee - MLS
    Disapproves of CEO

    I have been working at Sonora Quest Laboratories full-time (More than 3 years)

    Pros

    Its a job..... Easy interview. Good for if you just got out of school and you need a job. Depending on location, the schedule/ hours can be good. They generally don't try to cover-up instrumentation issues or bad results.

    Cons

    Gossip. People will try to stab you in the back because they suck at their job. Pay is really low compared to other companies. The benefits are useless unless you have a chronic condition where you are at the doctor alot. Trying to move up in the company is a ridiculous process. You have to do this career ladder which involves alot of work for a very small raise. These guys also are real overtime freaks. If you have even 5 minutes of overtime they might make you go home early or take a long lunch.

    Advice to Management

    Pay people better for crying out loud.


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