Sonos Reviews | Glassdoor

Sonos Reviews

Updated August 2, 2017
110 reviews

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3.5
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Sonos CEO Patrick Spence
Patrick Spence
17 Ratings

110 Employee Reviews

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Pros
  • Great product, great people as peers (in 20 reviews)

  • Great people passionate about what they do (in 13 reviews)

Cons
  • Company is going through some growing pains as they scale larger (in 8 reviews)

  • On the other end of the spectrum for some departments, work/life balance is also often compromised during ramp-up times (in 4 reviews)

More Pros and Cons

  1. Featured Review

    Helpful (6)

    "The leading innovators in wireless smart speakers"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Software Engineer in Santa Barbara, CA
    Current Employee - Software Engineer in Santa Barbara, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Sonos full-time (More than 10 years)

    Pros

    Killer product roadmap and a highly motivated team.
    Big enough to play to win, but small enough that new people can make a big difference.
    Competitive salary and employee equity program that gives even junior people a chance to share in the company's success.

    Cons

    Consumer electronics is a holiday-driven business and things certainly get busy in the leadup to the fourth quarter.
    It's no secret that voice-powered speakers like Amazon Echo and Google Home are a threat, but the company is on the right track through partnering with these services.

    Advice to Management

    Keep investing in the business - continued success is within our grasp.
    The culture leads to highly motivated employees - trust them to do their best work.


  2. "Great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Sonos full-time

    Pros

    Always something new and exciting to do and learn

    Cons

    Taking on too much is easy

  3. Helpful (3)

    "Love CEO(s), values, product. Culture struggles in the middle."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Sonos full-time (More than 3 years)

    Pros

    Good product. Great company values. Lots of enjoyable people. CEO who inspires and motivates. Has been an amazing place to work in the past.

    Cons

    Middle management struggles. Slightly less competitive pay. Struggles to provide internal growth opportunities. At times, a difficult environment for women to thrive. Lack of effective/right tools and resources to do best job. Some teams have grown, over time, to form cliques. Has been a great place to work in the past, but experiencing issues that are driving great minds and hardworking people to want more/better and in turn leave.

    Advice to Management

    Ensure the things that the CEO preaches to organization as a whole is carried out on all levels of all teams. Provide better tools in a timely manner to do best work. Ensure middle managers are trained and provide a safe place to raise awareness and challenge. (I would feel safer raising issue with CEO directly than many of my direct managers if I didn't worry about wasting Patrick's (or John's) time.) Provide more people training to avoid a culture that can be difficult to navigate for those that feel in minority.


  4. "NA"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Sonos full-time (More than 3 years)

    Pros

    Great atmosphere, able to listen to music out load, friendly caring co-workers

    Cons

    low pay, no annual raises, don't always walk the talk


  5. "Great Company, Great Culture, Great People"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - RSS in Santa Barbara, CA
    Former Employee - RSS in Santa Barbara, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Sonos full-time (More than a year)

    Pros

    Product, People, Values, Culture, Benefits

    Cons

    Should pay outside sales better. Have achievable goals.

    Advice to Management

    Better Pay for Area Sales Managers


  6. "Software Test Engineer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Software Test Engineer in Santa Barbara, CA
    Current Employee - Software Test Engineer in Santa Barbara, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Sonos full-time (More than a year)

    Pros

    Great culture, benefits/comp, locations (beautiful Santa Barbara stone's throw from the beach/Seattle/Boston/etc). Great CEO - direction for the company in the next 1-5 years is very promising.

    Cons

    Decisions can feel top-down/coming from behind closed doors in terms of product/feature level decisions. Not much transparency in terms of how many day to day decisions get made.

    Advice to Management

    Work on transparency at the group -> team level, practice what you preach.


  7. "HR"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Sonos full-time (More than a year)

    Pros

    Positive and forward thinking work environment. Great people passionate about what they do.

    Cons

    Missed opportunity for voice recognition.

  8. Helpful (2)

    "Ambiguous working structure & poor management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Technical Support Specialist - Customer Care Specialist in Santa Barbara, CA
    Former Employee - Technical Support Specialist - Customer Care Specialist in Santa Barbara, CA
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at Sonos full-time (More than a year)

    Pros

    Great Energy from Co-workers. Lot's of company perks

    Cons

    Working at Sonos is quite an experience from the beginning, first they treat you well. Then you become subject of a working team, with a novice team of managers. You work while the rest of the company has the fun. You're worked until there is nothing left of you, and still they want more out of you for their dollar. Ambiguous direction, and poor training. Everyone is paid the same 45k annually, and there are no raises only bonuses "IF" you qualify. The company will do anything to mascaraed the future of the company, which is still uncertain as it is constantly struggling to stay competitive from the standpoint of releasing new product in a timely manor, and relative to what's in market.

    Advice to Management

    Seek effective management training, and understand management is not just about the company but also empathizing with individuals hired to help the business succeed.


  9. Helpful (1)

    "Mixed"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Sonos full-time (More than a year)

    Pros

    - Nice office space
    - Less structure and process than a typical Fortune 100 company
    - Relatively flexible on work/life balance

    Cons

    - Highly passive aggressive in many functions
    - Talk about transparency, collaboration and moving fast, yet don't reward the appropriate people, actions and skill sets behind these actions
    - Talk about empowerment, but the power, decision making and need for alignment still remains with a few at the top
    - Must fit in to the culture, if you aren't obsessed by music, you may not fit
    - The company is in transition, old vs new mindset, which has created cultural tension within the company


  10. "Technical Support Specialist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Current Employee - Technical Support Specialist in Santa Barbara, CA
    Current Employee - Technical Support Specialist in Santa Barbara, CA
    Positive Outlook
    Approves of CEO

    I have been working at Sonos full-time (Less than a year)

    Pros

    Great forward thinking individuals. Clean working environment.

    Cons

    Direction, and duties can be ambiguous at times.


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