Sonos Reviews | Glassdoor

Sonos Reviews

Updated December 29, 2018
149 reviews

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3.9
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Sonos CEO Patrick Spence
Patrick Spence
46 Ratings

Employee Reviews

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Pros
  • "smart people, interesting problems, great product" (in 27 reviews)

  • "Strong work-life balance for employees" (in 12 reviews)

Cons
  • "As with any growing company, there are some growing pains, but these are challenges/opportunities that we are excited to be facing head-on" (in 10 reviews)

  • "As many other have said middle management can be a issue" (in 5 reviews)

More Pros and Cons

  1. Featured Review

    Helpful (2)

    "A place where you can love what you do for a living."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Software Development Manager in Seattle, WA
    Current Employee - Software Development Manager in Seattle, WA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Sonos full-time (More than a year)

    Pros

    Great products, fun people, strong values, progressive atmosphere and work/life balance. Competitive compensation and lots of opportunities to grow your career.

    Cons

    Can be slow to pivot at times, but people are willing to try new things, so I mostly see this as an opportunity to make progress.

    Advice to Management

    Keep pushing innovations—with products and processes.


  2. "LiveChat Sales Specialist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Approves of CEO

    I have been working at Sonos part-time

    Pros

    Work remotely, flexible hours, good pay for the work.

    Cons

    No face-to-face interaction present due to the nature of the role.

    Advice to Management

    Excellent management!

  3. "Internal Communications Specialist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook

    Pros

    Great culture, great people. It's exciting to be around music constantly.

    Cons

    Selling retail electronics doesn't provide the same cash flow as software.


  4. Helpful (12)

    "Used to be great"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Santa Barbara, CA
    Former Employee - Anonymous Employee in Santa Barbara, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Sonos full-time (More than 3 years)

    Pros

    - Great Maternity Leave
    - Awesome Product
    - You wear a lot of hats and are able to try things outside of your expertise (mostly because you have to due to lack of focus, prioritization from the company + lack of bodies/resources)
    - Good work life balance
    - Santa Barbara

    Cons

    - Lack of leadership across C and VP level
    - Top down and bully culture
    - Company preaches empowerment, but all real decisions are made by senior leaders
    - Pay (not competitive with the marketplace and cost of living)
    - True lack of HR support and employee development if below a director level
    - Fun, exciting start up culture has been decimated due to 2 layoffs over the course 3 years
    - Lean teams along with a lack of budget make it a difficult place to work
    - It's work to work here. You spend more time figuring out how to do your job then actually doing your job.
    - Quality of life at Sonos is dependent on what team or department you are in.
    - A lot of office politics, the most I have ever seen, especially in the marketing department.
    - Boys club. Extremely challenging place to be heard as a female.

    Advice to Management

    Practice what you preach. Recognize people for their work. Invest in your people. Develop and hire leaders that are good people managers. Understand the purpose the brand , what makes us different and stick to it vs changing it year and after year. Make your consumer communications easier for people to understand.


  5. "good place"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Sonos full-time

    Pros

    smart people, interesting problems, great product

    Cons

    high work volume - not all work being shared equally

    Advice to Management

    think about pace more


  6. Helpful (7)

    "Poor Leadership"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Santa Barbara, CA
    Current Employee - Anonymous Employee in Santa Barbara, CA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Sonos full-time (More than 3 years)

    Pros

    Great product, location and benefits. Opportunity to work with some great people.

    Cons

    Managements unwillingness to invest in people or systems leaves many departments under resourced in both these areas. Compensation has traditionally been low on cash and high on equity with extremely over-promised returns on the equity this leaves the employees underpaid. The amount of voluntary attrition reflects this and further exacerbates the man-power issue.

    Advice to Management

    Invest in the infrastructure of your business and your people. Learn to develop talent.


  7. "Brilliant teams, no BS"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Global Social Media Manager in Seattle, WA
    Current Employee - Global Social Media Manager in Seattle, WA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Sonos full-time (Less than a year)

    Pros

    Communication is clear, teams function at an extremely high level, palpable enthusiasm

    Cons

    Lots of changes over the last year, so quick pivots can be challenging if they're not your thing.

  8. Helpful (10)

    "Sonos is the new Blackberry!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Santa Barbara, CA
    Former Employee - Anonymous Employee in Santa Barbara, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Sonos (More than 8 years)

    Pros

    Good company policies. Good PTO, some perks (excluding pay).

    Cons

    Culture is all about Yes Men and I mean Men. Too much double standards, lying, politics.

    Advice to Management

    Read company surveys and act on them! Fix your HR department!


  9. Helpful (3)

    "Great experience so far!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Software Engineering Manager in Seattle, WA
    Current Employee - Senior Software Engineering Manager in Seattle, WA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Sonos full-time (Less than a year)

    Pros

    Sonos is indeed a company not like traditional consumer electronics company. There is so much amazing technology inside its product than it looks. Software does a lot of the magic behind the scene and works very well with rest of the system including hardware and design. This company is filled with incredibly smart and capable people, as well as many challenging and interesting problems, putting them together creates a lot of energy propelling the company and product forward. I'm also impressed with how transparent and collaborative the culture is here, everyone is very helpful, you can walk up to anyone with a problem, they will help you. The product roadmap ahead is incredibly exciting, which should help with the stock price as it is now a public company.

    Cons

    Current office location in Seattle is challenging with working across offices, especially with conference room situation, but thanks to flexible working remote policy, it helps with days where there is a lot of meetings.

    Advice to Management

    Keep building excitements around future product roadmap and build more partnerships to leverage company expertise.


  10. Helpful (7)

    "Great Products, Intelligent Employees, Poor Management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I worked at Sonos full-time (More than 5 years)

    Pros

    ICs are passionate, hardworking, willing to help each other out.
    Software releases are faster
    Improved communication with Zoom and use of Slack.
    Free Bi-Weekly Lunches, Decent Snacks, Fresh Fruit
    Software/Hardware Release Swag
    Great employee culture, but slowly fading with a lot of people who have left or been let go

    Cons

    Constant change with no true signs of improvement.
    Silo-ed teams reduce transparency with no real quarterly/monthly organization meetings.
    Documentation needs work or employee growth will struggle
    Lots of low quality pictures in different areas.
    As someone else mentioned, don't expect too much growth unless you're a part of the Microsoft club.

    Advice to Management

    Product Management: Do your jobs by managing the product better and finding ways of improvement. Doubled the amount of staff yet, still only 1 product shipped a year. LEAD the changes in technology, DON'T follow the changes in technology. INNOVATION is key.

    Software Team Managers: Develop your employees better. Utilize their talents, not the skills your team is missing. Help them grow their skills for their career first and then find ways to utilize these skills for helping grow Sonos.

    Customer Care Upper Management: Take care of your employees better. They help us maintain customers. Often, they are missing out on what makes Sonos special. Find ways to grow these employees since they too also have more than communication skills and Sonos knowledge.

    Human Resources: Talk to everyone in your organization, not just managers! Self-reviews were key for employees who worked hard from their perspective! Stick to a review method that is better for BOTH employees and their perspective managers. Recruit better management, directors, VPs.