Sony Online Entertainment Reviews | Glassdoor

Sony Online Entertainment Reviews

Updated August 23, 2017
37 reviews

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Current Employees

3.0
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Sony Online Entertainment President John Smedley
John Smedley
30 Ratings

37 Employee Reviews

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Pros
  • Lots of great people and artists at the company (in 9 reviews)

  • Typically the hours don't crunch very much and the day-to-day work/life balance is even (in 5 reviews)

Cons
  • Long hours, upper management can seem out of touch, scheduling can be a mess (in 7 reviews)

More Pros and Cons

  1. "A creative and exciting place to work without being micro managed."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Contractor - Security in San Diego, CA
    Current Contractor - Security in San Diego, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Sony Online Entertainment as a contractor (Less than a year)

    Pros

    Creativity, opionions, and just being yourself is encouraged. Feel like writing an idea on one of the white walls or the white boards all over the building feel free to. Its a very laid back and stress free environment.

    Cons

    They like to do what I call, "Test drive before they buy" so they like to contract you out first before deciding if they want to bring you on full-time or not.

    Advice to Management

    I am very happy with management and the communication they have with their employee's.


  2. "Lacks Direction"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Game Designer in San Diego, CA
    Current Employee - Game Designer in San Diego, CA
    Recommends
    No opinion of CEO

    Pros

    Work with great designers in a casual environment. Also, you can't beat working on games. Company wide play tests etc.

    Cons

    Lacks an overarching strategy. Teams are pulled in a million different directions with little explanation. Also, can at times be a political mine field mixed with a little nepotism.

    Advice to Management

    Pick a strategy and go.

  3. "A great place to be for those looking for work/life balance"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in San Diego, CA
    Current Employee - Anonymous Employee in San Diego, CA
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Sony Online Entertainment full-time (More than a year)

    Pros

    - Executives who are passionate about gaming
    - Humanistic work environment
    - Great location

    Cons

    - Red tape, as with any large corporation
    - Slow to innovate


  4. "Working hard to ship award winning games and satisfy our dedicated fans"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Artist in San Diego, CA
    Current Employee - Senior Artist in San Diego, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Sony Online Entertainment full-time (More than 3 years)

    Pros

    Great compensation and benefits, great co-workers, great games, and great fans.

    Cons

    Some times crunch is excessive.

    Advice to Management

    Keep an eye on the work life balance and long term goals.


  5. Helpful (1)

    "Awesome culture, but at a cost"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Negative Outlook
    Approves of CEO

    I have been working at Sony Online Entertainment full-time (More than a year)

    Pros

    Very laid back. Dress-code, environment, work hours, etc.

    Cons

    Struggling company, light on salaries, bonuses, raises, company events, etc.


  6. "Overall, a great experience."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Artist
    Current Employee - Artist
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Sony Online Entertainment full-time (More than 10 years)

    Pros

    The bottom line for upper management is to make good games, retain people over the long haul and provide them with a good way to make a living. They try to make it a fun place to work, and encourage life balance. Yes, making money is important to them, but money is a means to an end. They are loyal to employees as much as practicality will allow. They don't lay people off unless they have to.

    Cons

    The company has been struggling over the last few years. The games are often too confusing and complex for the general public. The last couple of games were very expensive and did not do as well as expected. They haven't found a way to make a good profit under the new free-to-play business model. Company morale is currently low.


  7. "worked on the web design team"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Sony Online Entertainment full-time

    Pros

    really great benefits, medical etc. that also included things such as free life drawing classes for artists. Really fun projects and titles to work with. Got to work with other talented artists and devs. The web design management team at the time was supportive and not political at all. I'm not sure that I can say that about other departments.

    Cons

    the design team needed more power to run their department and sometimes marketing would be allowed to run design projects badly. On my way out though it looked like this was less and less the case.

    They were a little slow to embrace changing web technology and we would still get hampered by having to do things like make sure all projects worked in IE6 and this was in 2008.

    They definitely need to trim their losing titles and get some better products out.

    Definitely bureaucratic at times.

    Advice to Management

    don't let bad management stay too long. All in all though great people, great work, great resources and a talented team. I did see some promising titles just sink after a lot of hard work.

  8. "Great company to work with a little bit disorganized on the payments."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Contractor - 3D Artist I in San Diego, CA
    Current Contractor - 3D Artist I in San Diego, CA
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Sony Online Entertainment as a contractor (Less than a year)

    Pros

    You get to work on cool projects. They were very willing to accommodate my needs to work from home. Art team was really nice and helpful.

    Cons

    I am working as contractor for them. I don't know if that is the reason but my payments are almost always late and I have to keep reminding the accounting department to pay me.

    Advice to Management

    The only advice for me would be to keep an eye out on their accounting department.


  9. Helpful (1)

    "Good People, Long Hours, Decent Work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - QA Tester in San Diego, CA
    Current Employee - QA Tester in San Diego, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Sony Online Entertainment full-time (Less than a year)

    Pros

    Great people who are very passionate, close-knit groups, and generally willing to share information within the company if asked.

    Cons

    Long hours, upper management can seem out of touch, scheduling can be a mess.

    Advice to Management

    Try to avoid last-minute scheduling that results in calling people in only to find they can't do their job because they're waiting on other teams that aren't coming in that day.


  10. "Easy job but it is boring"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    Pros

    The job is pretty easy to do and most of time you can just search on the internet for whatever you want

    Cons

    could be very long hours


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