Sony Online Entertainment Reviews | Glassdoor

Sony Online Entertainment Reviews

Updated May 2, 2017
92 reviews

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92 Employee Reviews

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Pros
  • Lots of great people and artists at the company (in 9 reviews)

  • Prior to the layoffs there was not much crunch time and work/life balance was well rounded (in 5 reviews)

Cons
  • Incredibly over-extended use of crunch time showed massive oversights by managers in assessing scope, staff and scheduling time and time again (in 4 reviews)

More Pros and Cons

  1. "Great place to work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in San Diego, CA
    Former Employee - Customer Service Representative in San Diego, CA
    Recommends
    Neutral Outlook

    I worked at Sony Online Entertainment full-time (Less than a year)

    Pros

    Had a blast while I was working customer service for SOE. People were friendly, the work was fun, and everyone was always helpful.

    Cons

    Got laid off with the rest of my department after the company switched to Daybreak Games


  2. "web desgin"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Web Designer in San Diego, CA
    Former Employee - Senior Web Designer in San Diego, CA
    Recommends
    Negative Outlook
    Approves of CEO

    I worked at Sony Online Entertainment (More than a year)

    Pros

    Lots of great people and artists at the company. Best benefits I've ever had.

    Cons

    The company seemed to be going to through a rough time with Sony.


  3. "Great teammates"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Database Developer in San Diego, CA
    Former Employee - Senior Database Developer in San Diego, CA
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Sony Online Entertainment full-time (More than a year)

    Pros

    Great people
    Good management
    Work/Life Balance
    Good benefits

    Cons

    Uncertainty due to company not being profitable


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. "Risky business"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Software Engineer II
    Former Employee - Software Engineer II
    No opinion of CEO

    Pros

    Flexible time off if you plan ahead
    Even during layoffs you are treated well
    I never met anyone on the teams who wouldn't stop to help

    Cons

    Unstable job
    Career guidance is nonexistent
    Extended crunch times

    Advice to Management

    Managers need to actively train and guide their people
    Producers need to better control project scope


  6. "SOE Review"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Supervisor
    Former Employee - Customer Service Supervisor
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Sony Online Entertainment full-time (More than 5 years)

    Pros

    SOE is hands-down one of the most diverse and geek-friendly workplaces in existence. If you have ever felt the odd man out at your job because you have no common interests with your coworkers, at SOE it's guaranteed you'll find people with whom you can connect on a personal as well as professional level.

    Cons

    As it is a subsidiary of a multinational corporation, SOE is unfortunately sometimes forced to pay the price of other divisions' problems. A good year in the online gaming industry can be offset by a bad year in the film or home electronics division.

    Advice to Management

    Give more credence to feedback from your rank-and-file employees about upcoming products, even if it means reining in the 'vision' of your premier developers. Most of your people came to the company because they know and love games. This gives them a keener insight into what will and will not succeed with the gaming community at large.


  7. "Good environment to work in"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Certainly a sense of family that comes from the top down

    Cons

    Sometimes that family environment led to employees outstaying their welcome


  8. "Pleasant"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Programmer
    Current Employee - Programmer
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Sony Online Entertainment part-time (Less than a year)

    Pros

    It's a fun environment - nice break room, more coffee than you can handle, and as SOE is all about video games, things are generally more relaxed unless there's a crunch fast approaching. The people I work with are great and I am enjoying what I'm doing for the time being.

    Cons

    SOE is all about video games - if you come here looking to eventually leave for other Computer Science sectors, you might be hard-pressed to find experience here that is applicable.


  9. Helpful (1)

    "Good benefits, decent pay, dysfunctional office politics"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Game Developer in San Diego, CA
    Former Employee - Game Developer in San Diego, CA
    Doesn't Recommend
    No opinion of CEO

    Pros

    Great benefits with respectable pay. Pay scale is lower but benefits help to offset this. San Diego is also a very nice town to live in as long as they pay you enough to be middle class. Nice building facilities.

    Cons

    Office politics are terrible and render the organization pretty dysfunctional -not a meritocracy. They tend to pigeonhole you so personal and professional growth is hard to achieve. This is a good place to work if you're new to the industry as it can be a launchpad to better careers at other places.

    Advice to Management

    Results matter. Look at your results -this is the only gauge of performance that counts.


  10. Helpful (2)

    "A good starting place, but don't count on a real future there."

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Na in San Diego, CA
    Former Employee - Na in San Diego, CA
    No opinion of CEO

    Pros

    A good stepping stone job for beginning game biz professionals. San Diego is a great place to live.

    Cons

    Middle management, for the most part, lacks management skills. When they say "my door is always open", take it with a grain of salt. Employees must go through political hoops to get a fair hearing for creative ideas and constructive criticism. A lot of egos without the necessary creative spark to compete with the likes of Blizzard and Worlds of Warcraft.

    Advice to Management

    Open your door and listen to everyone.


  11. Helpful (1)

    "Sony may have created the definition of management Hierarchy."

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Software Engineer in San Diego, CA
    Former Employee - Software Engineer in San Diego, CA
    No opinion of CEO

    Pros

    Great pay; Layed back environment; Great environment if you are into the 'gaming scene' as you get the opportunity to play video games while testing your code.

    Cons

    Not much technical growth potential. Way too many levels of management. I know some people that were managing only one other person.

    Advice to Management

    Reduce levels of management hierarchy.


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