Sony Online Entertainment Reviews | Glassdoor

Sony Online Entertainment Reviews

Updated October 10, 2016
91 reviews

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Pros
  • Lots of great people and artists at the company (in 8 reviews)

  • Good benefits and generous PTO plan (in 4 reviews)

Cons
  • Long hours, upper management can seem out of touch, scheduling can be a mess (in 6 reviews)

  • Incredibly over-extended use of crunch time showed massive oversights by managers in assessing scope, staff and scheduling time and time again (in 4 reviews)

More Pros and Cons

  1. Helpful (7)

    "Layoffs were always looming over our heads."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in San Diego, CA
    Former Employee - Anonymous Employee in San Diego, CA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Sony Online Entertainment full-time (More than 5 years)

    Pros

    Great coworkers, location was really close to local breweries and there were a ton of fun projects to work on.

    Cons

    Leadership was questionable. I felt like they were more there to babysit us and were delegating projects and going to meetings than giving us decent project direction. Layoffs were ALWAYS something we knew were inevitable. You can tell by the business structure that the company is run by a small group in Marketing who are completely out of touch with the demographic SOE's games catered to.

    Advice to Management

    Stop with the nepotism. Actually look at a manager or department leads contributions or skills.
    Also, when you're doing a layoff actually LOOK at the people you're laying off because they've had to hire back essential staff a day or two later simply because their layoff gated an entire team!


  2. Helpful (4)

    "It was fun until it wasn't."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Programmer in San Diego, CA
    Current Employee - Programmer in San Diego, CA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Sony Online Entertainment full-time (More than 5 years)

    Pros

    Coworkers are awesome. Creative fun people trying to make good games.
    Relaxed dress code
    "Fun" atmosphere.
    It's game development, which has a certain aura about it

    Cons

    Company just changed owners. The future is murky.
    Compensation is below industry average.
    Projects are often over-promised and under-delivered.
    Mandatory crunch fairly often, "voluntary" crunch even more so.
    The company seems to have been rudderless for a while, drifting in various directions while trying to look good to perspective buyers.
    There is no comprehensive company plan. Large projects constantly shift direction, rendering existing work irrelevant.
    Having just been purchased by Columbus Nova, benefits are up for review. There is every indication they will be lower quality than before.

    Advice to Management

    Your people are your most important asset. The rank and file make that company run. Treat them with respect. Keep them informed of changes, especially under the new ownership. Also, better facilities and coffee.


  3. Helpful (1)

    "Formerly SOE, now Daybreak Game Company"

    Star Star Star Star Star
    Former Employee - Producer in San Diego, CA
    Former Employee - Producer in San Diego, CA

    I worked at Sony Online Entertainment full-time (More than 8 years)

    Pros

    Super flexible and a fun atmosphere.

    Cons

    Senior management spends money like it grows on trees.


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  5. Helpful (1)

    "SOE"

    Star Star Star Star Star
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    great place to get started In the games industry. You can get a lot of experience quickly here.

    Cons

    Doesn't offer competitive salaries. It's best to move on after a couple years after you have some experience.


  6. Helpful (1)

    "Not Recommended"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Programmer
    Current Employee - Programmer
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Sony Online Entertainment full-time (More than a year)

    Pros

    Solid name recognition on your resume. Good people. Some fun projects if the crunch does not ruin it for you.

    Cons

    Unstable future and long hours are expected which seemed more of miss management rather than an underlining need.


  7. "Meh"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Fun environment, Working in video games is always a plus. The people were great to work with and mostly loveable nerd-types. Challenging work too.

    Cons

    Terrible management, top heavy management style. More management than was needed by far. The hours were terrible and mandatory overtime that was made to seem not "mandatory."

    Advice to Management

    Gut it.


  8. "Eh... could be worse"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Disapproves of CEO

    Pros

    There's a decent benefits package plus the non-usual perks (game account, cd, etc.), working in the game industry, and being in studio / mmo environment (there's no "the game's done, now off to find another job").

    Cons

    Sometimes it's too big and teams don't communicate as they should. The squeaky wheel seems to always get promoted around here not people with the talent and skills to do the job.

    Advice to Management

    Quit having people in different departments doing the exact same work and emphasize more communication between the different teams (platform, db services, game teams, etc.)


  9. Helpful (3)

    "Surprisingly archaic Software Development"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Disapproves of CEO

    Pros

    - Work environment is pretty laid back, though lots of the perks are gone
    - It's in San Diego, which has nice weather. Management would have you believe it is because of them

    Cons

    - Old boys club. SOE is full of management that has not matured with the online game industry. Products are uninspired, tinkered with by the CEO endlessly based on the games his kids decide to play that day, and late to market, not because they are spending time getting things right. They waste time making basic software development mistakes that you can read about in books from 30 years ago.
    - Nepotism all around. Growth and success in the company is more dependent on relationship with the right folks than performance. Learn to say "Yes we can!"

    Advice to Management

    Get some fresh talent in at the top that has success in the "Online" marketplace in the last decade. The industry has matured and bringing back EQ folks may not be the best way to get with the times.


  10. "Learned Lots of new technologies and testing methodologies."

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - QA Tester
    Former Employee - QA Tester
    Doesn't Recommend
    No opinion of CEO

    Pros

    Learned a lot of new technologies as well as testing methodologies. Experienced a fast past work environment and developed quick response testing abilities.

    Cons

    Overworked and long hours for very little recognition. Feedback and input was never acknowledged or recognized by senior management nor ever acted upon.

    Advice to Management

    listen to your employees and remove the layers and layers of upper management give a clear and concise picture of the companies goals and objectives don't leave everyone in the dark


  11. Helpful (3)

    "Good foot in the door for the gaming industry, but it may not be all that you've dreamed it'd be."

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Quality Assurance in San Diego, CA
    Former Employee - Quality Assurance in San Diego, CA
    Doesn't Recommend
    Disapproves of CEO

    Pros

    If you want to get into the gaming industry, this is a good place to do it. There are many development positions that can open up and be filled by the lower entry-level ranks.

    Cons

    Promotions are completely driven on who you know and haven't pissed off. The industry is very volatile, and landing a temporary position seldom leads to becoming a permanent employee. Management will go to any lengths to get employees they dislike fired or moved to another team. The people in the trenches are often reminded that they are replacable. Pay doesn't really compare to similar jobs elsewhere in the software industry.

    Advice to Management

    Take the time to hire competent people for decent wages instead of hiring many incompetent people at low wages. There are enough people wanting to get into the industry that it is very possible to be picky about who is brought in. Promote only those who deserve to be promoted, not who is a best friend or yes-man at the time.



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