Sophos Reviews in United Kingdom | Glassdoor

Sophos UK Reviews

Updated September 6, 2017
73 reviews

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United Kingdom

4.3
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Sophos CEO Kris Hagerman
Kris Hagerman
52 Ratings

73 Employee Reviews

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Pros
Cons
  • Very high work-pressure (leads to no Work/Life balance) (in 9 reviews)

  • Some senior management seemed a little out of touch with regards to setting realistic targets and deadlines (in 12 reviews)

More Pros and Cons

  1. "Excellent place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Software Development Engineer In Test in Abingdon, England (UK)
    Current Employee - Software Development Engineer In Test in Abingdon, England (UK)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Sophos full-time (More than 3 years)

    Pros

    Excellent place to work and learn.

    Cons

    There are no cons as I can say

    Advice to Management

    Management is very good and friendly managers


  2. "Technical Support"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Technical Support in Abingdon, England (UK)
    Current Employee - Technical Support in Abingdon, England (UK)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Sophos full-time (More than a year)

    Pros

    Promote within, above average pay, open floor management who listen, great training programmes, great job perks, friendly environment, most colleagues are enthusiastic about the business which helps, a bar downstairs on a Friday (sometimes free)

    Cons

    Very high workload which effects customer experience, understaffed which adds to this bit is improving recently

    Advice to Management

    Expand support to be able to adequately handle support cases, especially with the number of new products

  3. "Positive, chilled out and energetic"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Abingdon, England (UK)
    Current Employee - Anonymous Employee in Abingdon, England (UK)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Sophos full-time (Less than a year)

    Pros

    People are amazing including the Directors and SMT teams.
    People are Invested in and good performance equals reward
    Genuine desire to be world class in products and services
    Great benefit package, Working environment and facilities
    Supportive and can do attitudes throughout Head office
    Bar on a Friday afternoon! Amazing

    Cons

    None as yet! I'm sure some will arise but so far no issues at all and if some appear I am sure the support needed to fix things will be there

    Advice to Management

    Keep doing everything you are doing - this place rocks


  4. "Nice place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Manager in Abingdon, England (UK)
    Current Employee - Account Manager in Abingdon, England (UK)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Sophos (Less than a year)

    Pros

    Good product and free cake

    Cons

    pay isnt in line with industry standard

    Advice to Management

    Pay people for the work that they are doing not just the time


  5. "Excellent Experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Intern - Engineering Intern in Abingdon, England (UK)
    Former Intern - Engineering Intern in Abingdon, England (UK)
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Sophos as an intern (More than a year)

    Pros

    Staff are treated very well at Sophos, there is a very comfortable working environment. The products being worked on are very interesting and often cutting edge.

    Cons

    Some senior management seemed a little out of touch with regards to setting realistic targets and deadlines.

    Other more senior staff complained to me of wage stagnation.

    Advice to Management

    Rely on team managers to set realistic targets, they have the best idea of what is achievable.

    Make sure to reward staff appropriately or risk staffing attrition.


  6. "Great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Territory Account Manager in Abingdon, England (UK)
    Current Employee - Territory Account Manager in Abingdon, England (UK)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Sophos full-time (More than a year)

    Pros

    Fun place to work with relaxed atmosphere.

    Cons

    Pay is not as good as competitors. 


  7. Helpful (1)

    "Good company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Oxford, England (UK)
    Current Employee - Anonymous Employee in Oxford, England (UK)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Sophos full-time (More than 3 years)

    Pros

    Fast moving, exciting place to work. Lots of opportunity to learn and develop. Good offices. Stock options. Low on the politics and good senior management.

    Cons

    Too many projects happening at once. Should scale back some ambitions to fit with budgets. Can be stressful and American management practises common. Make sure you get a good starting salary - harder to do once you are in the business.

    Advice to Management

    Accept we can't afford to do everything and focus on doing a smaller amount of projects to higher quality.

  8. Helpful (2)

    "Other business units might be okay, but SophosLabs is lagging behind"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Threat Researcher in Abingdon, England (UK)
    Former Employee - Threat Researcher in Abingdon, England (UK)
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I worked at Sophos full-time (More than 3 years)

    Pros

    - Occasionally some interesting work
    - There are a handful of great and bright people with some exquisite skills

    Cons

    - A fast-paced company, where 'fast-paced' means that quick and dirty workarounds are favored over long-term solutions properly planned and designed upfront
    - Incredibly unreliable legacy systems constantly hampering daily work, and increasing employee stress levels
    - Ticket farms with lack of innovation and zero career opportunities and no realistic chance to move between teams
    - Terrible communication between teams and business units, and even between people in Labs
    - No incentives (and time) to share knowledge
    - No real opportunity to work from home
    - Ridiculous performance review process
    - Lack of professional training opportunities (or the chance to do industry-recognised certifications), which makes it almost impossible to maintain one's value on the IT security labour market while working here
    - Labs upper management exaggerates SophosLabs capabilities when talking to other business units, and then employees have to live up to those unrealistic expectations

    Advice to Management

    Desperate times call for desperate measures. SophosLabs upper management has to improve and deliver radical changes. Instead of simply trying to do things right, they should first focus on doing the right things. Better performance management and structural changes would be necessary to result in significant change in the direction within Labs.


  9. "Good company, some room for improvement"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Technical Support Engineer in Abingdon, England (UK)
    Current Employee - Technical Support Engineer in Abingdon, England (UK)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Sophos full-time (Less than a year)

    Pros

    Interesting products, dynamic senior leadership team, nice culture

    Cons

    Technical Support department is very understaffed

    Advice to Management

    Keep up the good work and don't let the culture slide, really need to sort out resourcing in the technical support teams. Bad support through lack of resourcing won't help to cultivate a good impression of the brand and its short term thinking not to want to retain existing client base.


  10. "Great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Inside Sales Representative in Abingdon, England (UK)
    Current Employee - Inside Sales Representative in Abingdon, England (UK)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Sophos full-time

    Pros

    Location, people, support. I have always found Sophos to be a great place to work and have strong loyalties to the company.

    Cons

    Remuneration is not on par with industry levels, though Sophos are working hard to correct this and understand the importance of this project

    Advice to Management

    Keep up the good work. Sophos are a company that prides itself on being a great place to work and I hope it stays this way


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