Sopra Steria Reviews in Hemel Hempstead, England | Glassdoor

Sopra Steria Hemel Hempstead Reviews

Updated September 19, 2017
22 reviews

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Hemel Hempstead, England (UK)

2.6
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Sopra Steria Directeur Général Vincent Paris
Vincent Paris
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22 Employee Reviews

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Pros
Cons
  • Some projects lack work life balance (in 15 reviews)

  • Work from Home should be provided to Employees (in 14 reviews)

More Pros and Cons

  1. "Improving Company, still need to do more for staff"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Consultant in Hemel Hempstead, England (UK)
    Current Employee - Consultant in Hemel Hempstead, England (UK)
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Sopra Steria full-time (More than 5 years)

    Pros

    Level of Autonomy when in roles is good. Incoming senior management are changing the organisation in a positive way
    Starting to recognise Staff Management is important

    Cons

    Expense Policy for mobile consultants is poor.
    Salary Increases are not great

    Advice to Management

    do more for staff


  2. Helpful (1)

    "An insight into Sopra Steria UK"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Consultant in Hemel Hempstead, England (UK)
    Current Employee - Consultant in Hemel Hempstead, England (UK)
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Sopra Steria full-time (More than 8 years)

    Pros

    Good pockets of people but as the organisation is largely into outsourcing or working on client site, this will be very dependent on who you work with.
    Some vision/motivation for change but this is a reactive step and will be hard to implement due to legacy policy/operating model/decision-makers.

    Cons

    Lack of accessible leadership at c-suite
    Risk adverse/profit driven
    Lack of expertise/specialist/people that can actually do the work
    Sopra Steria Inc is very different to Sopra Steria UK

    Advice to Management

    @C-suite-level: increase visibility to staff/focus beyond short-term profit
    @Director-level: - drop the bureaucracy/self-importance

    Overall take a look at those who have left or been told to leave in past 6 months - you will note a pattern of talented resources moving on.

  3. "Procurement"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Intern - IT Procurement Manager in Hemel Hempstead, England (UK)
    Current Intern - IT Procurement Manager in Hemel Hempstead, England (UK)
    Recommends
    Neutral Outlook

    I have been working at Sopra Steria as an intern (More than a year)

    Pros

    Excellent team and direct management

    Cons

    Poor board members - directors are poor expect for the CEO.

    Advice to Management

    Good company to work for - keep your head down and get on with the task in hand


  4. Helpful (1)

    "work life balance"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Hemel Hempstead, England (UK)
    Current Employee - Anonymous Employee in Hemel Hempstead, England (UK)
    Recommends
    Neutral Outlook

    I have been working at Sopra Steria full-time (More than 10 years)

    Pros

    Management is generally happy with its technical staff, whether they do good work or not.
    Management will leave their staff to it.
    Unrealistic expectations reaching lower management is usually viewed as such, so pressure on staff is not great.
    Most people say they enjoy working at steria as the work life balance is good.
    Work time is flexible.
    Depending on your manager - training courses are provided, and exams paid for.
    Company matches 5% pension
    Will get a good wage starting

    Cons

    No career guidance or incentives. Staff that don't perform on a regular basis will be given a "service excellence" award for a couple of days of doing proper work fixing the things that they should have maintained for the last 2 months but couldn't be bothered with. Meanwhile, hard working staff get zero recognition.
    Management seem apathetic when issues are raised about staff not pulling their weight.
    Good staff are not appreciated by pay increases.
    Internal vacancies are filled without going through the proper process of interviews.
    Some people take the mick with long lunch breaks and leaving early - doesn't get noticed.
    Depending on your manager - no training is available.
    If promotions are given to employees, there is a hidden rule that a senior manager will not sign off a pay increase of more than 10%
    20 days holiday

    Advice to Management

    1. Treat your good employees well, and route out any dead weight.
    2. Build on a started cloud product, and offer good service to new customers. (Don't use a company like Skyscape to provide a shoddy service at greater cost).
    3. Hire more permanent members of staff and train them in new technology. Don't go out to the contractors market for design and project work - they take their knowledge away with them. If you really need contractors in, get a permanent member working along side them so knowledge and skill stays in-house.
    4. Try and get the best out of your staff but at the same time make them want to stay.


  5. "Lack of Vision"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Hemel Hempstead, England (UK)
    Former Employee - Anonymous Employee in Hemel Hempstead, England (UK)
    Doesn't Recommend
    Negative Outlook

    I worked at Sopra Steria full-time (More than a year)

    Pros

    The T&Cs are great.. pension, shares are excellent...

    Cons

    No vision, innovation, very mediocre organisation offering dated and same ole same ole service offerings suitable for the public sector and not much else... also I had the sense the senior management was simply hanging on for their pensions and trying to keep the wheels on the bus turning

    Advice to Management

    Wake up before you lose all your clients..simply saying the words innovation, digital etc doesnt convince the market you know what that means


  6. Helpful (2)

    "Good Company Overall"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Lead Infrastructure Engineer in Hemel Hempstead, England (UK)
    Current Employee - Lead Infrastructure Engineer in Hemel Hempstead, England (UK)
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Sopra Steria full-time

    Pros

    Good Induction to the company
    Good flexible Benefits Package which can make a different to take home pay
    Clear Career Path set out within their framework

    Cons

    Requirement Process could be smoother
    Travel policy is difficult to stick to budget when traveling in London
    When based full time on account, very little interaction with the Sopra Business

    Advice to Management

    Based full time on account so only exposure is to management assigned to the same account.
    more involvement with those based on account would be welcomed


  7. Helpful (1)

    "Management just in it for for themselves"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Hemel Hempstead, England (UK)
    Former Employee - Anonymous Employee in Hemel Hempstead, England (UK)
    Doesn't Recommend
    Negative Outlook

    I worked at Sopra Steria full-time (More than 10 years)

    Pros

    Some goos people at the coal face

    Cons

    No clear strategy from senior management
    Don't expect any support from management

  8. "Good people at lower levels"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Consultant in Hemel Hempstead, England (UK)
    Former Employee - Senior Consultant in Hemel Hempstead, England (UK)
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Sopra Steria full-time (More than 10 years)

    Pros

    Good colleagues who work well together. Flexible and work-life balance good as home based employees typically can stay away from an office unless there is a specific need to be there when not working on a customer site.

    Cons

    Some of the management only see numbers

    Advice to Management

    Remember the people make the business


  9. Helpful (4)

    "A company where "training" is a four letter word."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Network Engineer in Hemel Hempstead, England (UK)
    Current Employee - Network Engineer in Hemel Hempstead, England (UK)
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Sopra Steria full-time (More than a year)

    Pros

    As others have previously stated, Steria has some excellent people, both personally and technically. It also offers a descent work life balance and has some interesting customers and projects.

    Cons

    Getting any form of training from this company is like trying to get blood from a stone. Even with perfectly valid justifications that meet their own internal pre-requisites you get the strong impression from senior management, at least in my project, that technical training is simply not required. This is in stark contrast to what you are told at induction which is that they will support your career growth and offer relevant training courses as required. However, when you try and make good on this promise you hit a brick wall very quickly.

    Advice to Management

    Technology moves fast but your best career minded technical staff will move (away) even faster if Steria don't live up to their promises and support employees careers with relevant and desired training courses. There are numerous other companies who happily do this as a matter of course because they realise that is one of the main ways to keep their technical staff engaged and loyal.


  10. "Quite a caring Technology / BPO company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Manager in Hemel Hempstead, England (UK)
    Current Employee - Senior Manager in Hemel Hempstead, England (UK)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Sopra Steria full-time (More than 5 years)

    Pros

    Very open and sharing environment

    Cons

    The bench process is very strict

    Advice to Management

    Need to develop a better bench -process to retain talent to support ongoing business develpment rather then lose talent and then try to recruit when opportunities arrise and find opportunites are lost due to non-availability of appropriate resources.


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