Sorenson Communications Reviews | Glassdoor

Sorenson Communications Reviews

Updated April 19, 2019
126 reviews

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3.8
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Sorenson Communications Acting CEO Scott Sorensen
Scott Sorensen
13 Ratings

Employee Reviews

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Pros
  • "They offer a flexible schedule, your choice of hours" (in 17 reviews)

  • "Flexible Schedule and Decent Pay" (in 7 reviews)

Cons
  • "As a former center manager, work/life balance can be challenging" (in 5 reviews)

  • "Being full-time, it's a little more noticeable if I take more than 4 days off in a 3-4 month period" (in 8 reviews)

More Pros and Cons

  1. "If your looking for schedule flexibility, look no more."

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    Current Employee - VRS Interpreter
    Current Employee - VRS Interpreter
    Recommends

    I have been working at Sorenson Communications part-time (More than 10 years)

    Pros

    Good Salary per hour and differentials.

    Cons

    No insurance, sick or vacation days. Cap hours.


  2. "best job ever"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Trainer in New York, NY
    Former Employee - Trainer in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Sorenson Communications part-time (More than a year)

    Pros

    amazing boss and many opportunely grows. the company deeply valued deaf culture, employees, and customers

    Cons

    sucks when a new boss replaced

  3. "Good for students"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Communications Associate in Meridian, ID
    Former Employee - Communications Associate in Meridian, ID
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Sorenson Communications part-time (More than a year)

    Pros

    Time between call to work on assignments. Very good managers, nice work culture. Options to move up in company.

    Cons

    Very monotonous at times, not recommended for people who fall asleep easily, or prefer a more busy work environment. It's no fault of the company, just the nature of the job.

    Advice to Management

    I would have loved to have a standup work station because of my back trouble. Otherwise, management does great, are there for the employees. I'd say keep it up.


  4. Helpful (1)

    "Good company but culture is horrible"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Sorenson Communications full-time (More than 10 years)

    Pros

    Great company services for the deaf. Good to be with a company that is making a difference in the deaf community. Great co-workers.

    Cons

    Recent management changes have impacted culture in a negative way. Management makes poor decisions, a lot of politics which causes issues to not be handled appropriately.


  5. "It all depends on what you are looking for."

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    Current Employee - VRS Interpreter
    Current Employee - VRS Interpreter

    I have been working at Sorenson Communications part-time (More than 8 years)

    Pros

    Flexibility, ease of scheduling, snacks provided, teaming

    Cons

    Not for those looking for stable hours or benefits. Physical and mental fatigue.


  6. Helpful (1)

    "good workplace at the start but work satisfaction has gone downhill"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Operations Coordinator
    Former Employee - Operations Coordinator
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Sorenson Communications full-time (More than 5 years)

    Pros

    The company was a good place to work for when I first started but with budget cuts and more emphasis on increasing productivity to unrealistic standards that didn't make sense in the first place with decreasing compensation. The experience has gone downhill and there has been a huge favorism within the company. If you aren't close friends with people in upper management, your chance of getting a promotion is slim to none.

    Cons

    I've worked at this place for a little over 6 years and there's no room for career advancement in the company. The majority of promotions (what little of it) has gone to hearing employees in the company and doesn't go to deaf employees.


  7. "Entry job"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Sorenson Communications full-time

    Pros

    Great schedule flexibility (work from home)

    Cons

    Don’t pay enough for operations department

    Advice to Management

    More money to Operations team

  8. "ok place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Software Engineer in Taylorsville, UT
    Former Employee - Software Engineer in Taylorsville, UT
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Sorenson Communications (More than 3 years)

    Pros

    good management, good co-workers, nice working environment

    Cons

    pay not up to standards


  9. Helpful (3)

    "Purposeful work, but culture is a struggle"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Software Engineer in Taylorsville, UT
    Former Employee - Senior Software Engineer in Taylorsville, UT
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Sorenson Communications full-time (More than a year)

    Pros

    Large amount of purpose (helping the deaf)
    Good work/life balance
    A lot of good people
    Stocked kitchen with lots of snacks

    Cons

    Lack of autonomy
    Lack of ownership
    Unfortunate culture of shame
    Heavy emphasis on metrics that mean nothing
    Rigid project deadlines that compromise quality at every turn


  10. Helpful (2)

    "Technical Support"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Technical Support in Rochester, NY
    Former Employee - Technical Support in Rochester, NY
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Sorenson Communications full-time (More than 5 years)

    Pros

    At first, it’s a nice place to work at... co-workers is great!

    Cons

    Very stressful, managements aren't helpful at all. Always barking at us all the times. Wage is so not worth it, you would make more money working at a grocery store or McDonald’s flipping burgers in the long run. Pay raise yearly is approximately 10 cents.

    Advice to Management

    Treat employees better and pay us better since we require qualifications to be hired.