SoulCycle Reviews | Glassdoor

SoulCycle Reviews

Updated June 22, 2017
168 reviews

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Full-time Part-time

3.6
Star Star Star Star Star
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Approve of CEO
SoulCycle CEO Melanie Whelan
Melanie Whelan
72 Ratings

168 Employee Reviews

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Pros
  • The free classes are great along with the people (in 57 reviews)

  • Being able to ride for free was a huge bonus while working part time (in 15 reviews)

Cons
  • Top level leadership, work life balance (in 11 reviews)

  • Low pay for Front Desk receptionists, despite being responsible for front of house and cleaning operations (in 11 reviews)

More Pros and Cons

  1. "Great work environment"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Front Desk in Ardmore, PA
    Former Employee - Front Desk in Ardmore, PA
    Recommends

    I worked at SoulCycle part-time (More than a year)

    Pros

    Made great relationships with co-workers and customers
    Fun and upbeat environment
    Didn't feel like "work"
    Got to ride for free!
    Huge discounts on apparel

    Cons

    Inflexible if you can't make a shift
    Early shifts (5:30AM)
    Hard to juggle with school!


  2. Helpful (1)

    "A joke"

    Star Star Star Star Star
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Insurance, free classes and some company perks if you smile enough.

    Cons

    Parking, locations in the upper class areas so more often made if difficult to unload and load materials.

    Advice to Management

    Don't mislead employees to believe they will using their brain on this job. You may have qualifications but expect to not to use them.

  3. "Amazing place to work at"

    Star Star Star Star Star
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at SoulCycle part-time

    Pros

    Great environment, free classes, job attracts intelligent and interesting people

    Cons

    Becoming more of a corporate environment

    Advice to Management

    Don't lose touch of how Soul used to be with Julie and Elizabeth.


  4. Helpful (1)

    "Assistant Studio Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Assistant Manager in New York, NY
    Former Employee - Assistant Manager in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at SoulCycle full-time (More than a year)

    Pros

    a lot of opportunity to grow, a great place to meet new friends and form long lasting relationships with riders, a warm community

    Cons

    doesn't pay well and if you do a good job in your current role it is difficult to switch to another role.

    Advice to Management

    loved the management


  5. "#JOBLOVE"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at SoulCycle part-time

    Pros

    Best job ever. I never dread going to work.

    Cons

    You're not allowed to work full time.


  6. Helpful (1)

    "Great environment; Great people!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Front Desk Staff- Key Holder in West Hollywood, CA
    Former Employee - Front Desk Staff- Key Holder in West Hollywood, CA
    Recommends
    Approves of CEO

    I worked at SoulCycle part-time (More than a year)

    Pros

    The people you meet both riders and staff, connections made, great hours for part timers, perks like riding for free, great training program for hospitality , great opportunities to grow for those who are looking and hard working.

    Cons

    Sometimes a stressful environment, some inconsistency between studio locations with the way they run things/ the friendliness of each staff, Corporate v. studio relations ..


  7. "Great company - great people"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at SoulCycle part-time

    Pros

    Work with great people
    Customer service in a unique environment
    High pay for part time
    High growth rate

    Cons

    Low hours
    Hard to get a raise

    Advice to Management

    Adjust studio budgets to accommodate staff needs

  8. "Assistant at SoulCycle"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at SoulCycle full-time

    Pros

    Office culture, ride for free

    Cons

    Top level leadership, work life balance


  9. "I wake up happy everyday working for Soul."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in New York, NY
    Current Employee - Anonymous Employee in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at SoulCycle full-time (Less than a year)

    Pros

    This isn't my first rodeo with having a full-time job. The company culture at Soul is almost unheard of at other companies. I wake up happy everyday knowing I am going to work at Soul. Wearing athleisure clothes, taking a class during the day, working with people that I genuinely care about, are all reasons as to why I am happy. We are all viewed as leaders and are empowered to make decisions that will help the business. We all work hard. We help our teammates. Growth and development opportunities (trainings, workshops, promotions, etc.).

    Cons

    Compensation (comes with the industry).

    Advice to Management

    Utilize our feedback from the field and apply it to implementing change, etc. all in hopes to benefit the business.


  10. Helpful (1)

    "Great atmosphere."

    Star Star Star Star Star
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at SoulCycle part-time

    Pros

    Great atmosphere, great vibe working for this company. Everyone is super supportive and uplifting.

    Cons

    Low pay for Front Desk receptionists, despite being responsible for front of house and cleaning operations.


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