South Carolina Federal Credit Union Reviews | Glassdoor

South Carolina Federal Credit Union Reviews

Updated November 16, 2017
36 reviews

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4.3
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Scott Woods
28 Ratings

36 Employee Reviews

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  1. Featured Review

    Helpful (1)

    "Great Company, Great Career, Great Benefits!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at South Carolina Federal Credit Union full-time (More than 10 years)

    Pros

    - Outstanding employees all around
    - Great Leadership
    - Benefits
    - Training and development opportunities
    - Career growth
    - Company culture
    - Non-profit that services the community

    Cons

    The health benefits provide great coverage at a low cost for the employee, but are expensive for family coverage.

    Advice to Management

    I appreciate the thorough communication to all levels of staff, and the open door policy. Keep up the great work!


  2. "Great Company!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at South Carolina Federal Credit Union full-time (More than 10 years)

    Pros

    Great benefits (Health, 401K, Gym, Wellness)
    Senior Management is very approachable - great leaders
    Positive, happy culture!
    Wonderful training
    Promote from within - mentoring

    Cons

    Strong sale environment - might not be for everyone

    Advice to Management

    Always get feedback from every level - sometimes things can be lost in translation.

  3. "Financial Support Representative"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Financial Support Representative in Charleston, SC
    Current Employee - Financial Support Representative in Charleston, SC
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at South Carolina Federal Credit Union full-time (More than 3 years)

    Pros

    Great 401k match and health benefits. Plenty of paid time off and work life balance. My favorite thing about working at SC Federal is their genuine commitment to giving back to our community and taking care of members.

    Cons

    The goals for support/service seem a bit overwhelming sometimes.

    Advice to Management

    Reduce the pressure on the service/support side.


  4. "Really Cares About the Employees"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at South Carolina Federal Credit Union full-time

    Pros

    Great place to work. Generous with giving paid personal time off just because. Great 401K match, health, dental, life and disability benefits and they even put money into your HSA each year. As an individual, your insurance is virtually free and recently revamped health insurance benefits so that if you need family coverage the credit union picks up 50% of the cost. Lots of opportunities for career development and education reimbursement. Also, gives a lot back to the community in terms of fund raising and volunteer programs.

    Cons

    The cons for me are very minor. While you can contribute right away, it would be nice if the 401K matching started right away instead of after 1 year. Even if you were vested at $0 match in that first year getting the matching funds earlier would be nice for people that plan to be here for many years to come.

    Advice to Management

    Keep up the great work attracting talented people for the credit union and caring for the employees.


  5. "Family-oriented with great benefits"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at South Carolina Federal Credit Union full-time

    Pros

    Like working with family and not just a cliche. 401k match is dollar-for-dollar to 10%, all federal holidays off, earn PTO based on tenure, and personal days off are given generously by our CEO. Encouraged to volunteer and participate in community development as well as self-development. Great job mobility (sideways or promotion). Great work-life balance.

    Cons

    Medical coverage for employee is fair (HSA plan), but if you cover your spouse/family, it's gonna cost you.


  6. "What a great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Goose Creek, SC
    Current Employee - Customer Service Representative in Goose Creek, SC
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at South Carolina Federal Credit Union full-time (Less than a year)

    Pros

    Everyone is friendly and willing to help each other out.

    Cons

    Location placement isn’t always what you want/need


  7. "Great Place to Work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at South Carolina Federal Credit Union full-time

    Pros

    Relaxed work environment, 401k plan,

    Cons

    low opportunity for advancement after you achieve Management level

  8. "Negative experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend

    I have been working at South Carolina Federal Credit Union full-time (More than a year)

    Pros

    The pay and free hsa.

    Cons

    Management doesn't support employees you are expected to do whatever the member wants even if it means breaking some rules.
    You are graded on your service and management only cares about the negative reviews regardless if the member graded you low because a machine wasn't working it still counts against you.
    Your goals each month are ridiculous to make and you're pressured into making them.
    High turnover in the financial centers.
    Can be stressful.

    Advice to Management

    Listen and support your employees.

    South Carolina Federal Credit Union Response

    Jul 31, 2017 – Talent Acquisition Representativve

    Thank you for your review and feedback. We can assure you that breaking rules is completely against our core values and is not tolerated. Providing superior service is critical to the organization's... More


  9. "Contact Center Service Representative"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in North Charleston, SC
    Current Employee - Anonymous Employee in North Charleston, SC
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at South Carolina Federal Credit Union full-time (Less than a year)

    Pros

    SCFCU offers a wonderful work life balance with great hours, holidays off, weekends off and a great Personal Time Off offering. SCFCU is also progressive in hiring from within and promoting based upon performance. Comp and Ben is second to none!!

    Cons

    I can think of no reason NOT to want to be part of this great organization.

    Advice to Management

    Keep up the great work. This is a wonderful place to work!!

    South Carolina Federal Credit Union Response

    Jun 28, 2017 – Talent Acquisition Representativve

    Thank you for sharing your feedback! We're thrilled that you are enjoying your position here, and we are excited to be able to provide you with the benefits that are important to employees and job... More


  10. "One of the best places to work for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at South Carolina Federal Credit Union full-time

    Pros

    Work Life Balance, Benefits (esp 401k match), great people

    Cons

    Can not think of any


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