South Carolina Federal Credit Union Reviews | Glassdoor

South Carolina Federal Credit Union Reviews

Updated July 16, 2018
77 reviews

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4.8
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South Carolina Federal Credit Union President and CEO Scott Woods
Scott Woods
70 Ratings

77 Employee Reviews

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Pros
  • "Many organizations say that work/life balance is important to them" (in 18 reviews)

  • "Truly one of THE best 401K match a company can give" (in 14 reviews)

Cons
  • "I have no cons to list at this time" (in 4 reviews)

  • "There is more work/life balance for the back office department employees versus the financial center employees" (in 3 reviews)

More Pros and Cons

  1. Featured Review

    Helpful (1)

    "I'm proud to be a part of such a great company!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at South Carolina Federal Credit Union full-time (More than a year)

    Pros

    1. South Carolina Federal Credit Union always looks for ways to give back to our community. Whether it's through partnering with local non-profits or participating in scholarships, the Credit Union management and employees eagerly jump in to volunteer their time and talents.
    2. Many companies say that they have an "open-door policy," but in reality, they don't. South Carolina Federal is completely different from anything I have ever experienced because the Senior Management team is approachable, encouraging, and involved in helping their team members and the company develop and thrive!
    3. Their competitive wages and benefits are great!
    4. The employee culture is fantastic! I enjoy working with a team made up of people who are passionate about our members, our community, and the credit union mission. We also like to have a lot of fun!

    Cons

    I don't have any cons!

    Advice to Management

    Continue to integrate the culture of continuous feedback, approachability, and internal growth and development. Continue to invest in your employees.

    South Carolina Federal Credit Union Response

    Mar 20, 2018 – Talent Acquisition Representative

    We're thrilled to see another five star review! Thank you for the positive feedback and for your commitment to serving South Carolina Federal's members.


  2. "Enjoying My Credit Union Career"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at South Carolina Federal Credit Union full-time (More than 5 years)

    Pros

    *People Helping People - through our membership and employee base
    *Benefits - fantastic 401k and health benefit options
    *Career Growth and Development - great internal promotion opportunities
    *Community Involvement - the credit union supports and encourages participation in community outreach, and actually provides incentives for involvement

    Cons

    There are no cons I have experienced thus far to share.

    Advice to Management

    Great support and communication from all levels of management. Keep up the great work!

  3. "16 Years of Opportunity"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at South Carolina Federal Credit Union full-time (More than 10 years)

    Pros

    I have worked at all levels of the credit
    union and have been given development and promotion opportunities at each of them.

    Cons

    I don’t have any cons.

    Advice to Management

    Thank you for all the opportunities I have been given. I feel blessed.

    South Carolina Federal Credit Union Response

    Jul 11, 2018 – Talent Acquisition Representative

    Thank you for another five-star review! Appreciate you taking a moment to share some info about your employee experience with others.


  4. "Best place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Retail Sales Service & Support Manager in Charleston, SC
    Current Employee - Retail Sales Service & Support Manager in Charleston, SC
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at South Carolina Federal Credit Union full-time (More than 8 years)

    Pros

    Employee development is very important to SCFCU. They ensure that from the day an employee is hired that they are helping them with their career aspirations.

    Cons

    Messages can be lost in translation as it comes from the top down, but this is something management realized and have said they’re working on.

    Advice to Management

    Continue to pour into employees. Thank you for ensuring as the economy changes, our jobs and benefits do not. #teamblue

    South Carolina Federal Credit Union Response

    Jul 11, 2018 – Vice President, Retail Sales and Service

    Thank you so much for sharing your thoughts with us. We appreciate your 8+ years of loyalty and service to your members. We love that you highlighted some of the measures we have in place to help... More


  5. "SC Federal in my opinion"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at South Carolina Federal Credit Union full-time (More than 3 years)

    Pros

    Positive culture that invests in its people. Their are a lot of different things we do here such as charity events.

    Cons

    Would be nice if more locations could participate in sushi Fridays or the food trucks on Thursdays.

    Advice to Management

    Keep working hard to simply and improve any aspects of the credit union that seems overly complicated.

    South Carolina Federal Credit Union Response

    Jun 29, 2018 – Talent Acquisition Representative

    Thank you for providing such a positive review! Appreciate you highlighting the culture here and the way we give back to the community. We'll be sure to share with senior managers your feedback... More


  6. "It's great if you fit the mold"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at South Carolina Federal Credit Union full-time

    Pros

    Health insurance if you're young, single, and healthy
    Great HR department
    Work-Life balance
    Community involvement

    Cons

    Out dated and overly conservative dress code
    Health insurance for families
    Turnover rate in entry level positions

    Advice to Management

    It's cheaper to keep employees than hire/train new ones. Fix the problems causing turnover.

    South Carolina Federal Credit Union Response

    Jul 13, 2018

    Thank you for your time in submitting an anonymous employee review. We appreciate you highlighting some of the awesome things the credit union provides for employees... work/life balance and... More


  7. "SCFCU is a great place to work!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Underwriter in North Charleston, SC
    Current Employee - Underwriter in North Charleston, SC
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at South Carolina Federal Credit Union full-time (More than 10 years)

    Pros

    SCFCU offers great benefits including insurance and an amazing 401k match.

    Cons

    I wish we could wear jeans every day!

    Advice to Management

    Keep on being great...but maybe consider the jeans option...

    South Carolina Federal Credit Union Response

    Jun 29, 2018 – Talent Acquisition Representative

    Another five-star employee review! Awesome! Thank you for taking a moment to provide some details about your employee experience for jobseekers. We love wearing jeans to work, too! It's pretty... More

  8. "Loan Underwriter"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Loan Officer
    Current Employee - Loan Officer
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at South Carolina Federal Credit Union full-time (More than 10 years)

    Pros

    I have been with SCFCU for 28 years and I have never even imagined working elsewhere. The benefits are great. Salary is above average and paid leave couldn’t be better. Our CEO is just the best and supports and rewards us. Love the open door policy with HR Dept.

    Cons

    There are sometimes periods of stress due to volume but nothing extreme.

    Advice to Management

    Keep up the great work!

    South Carolina Federal Credit Union Response

    Jun 27, 2018 – Talent Acquisition Representative

    This is fantastic! Thank you for such a positive review of the organization, the CEO, and your employee experience. We appreciate your feedback and will be sharing it with senior management. Thank... More


  9. "Great Company to work for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Financial Service and Support Manager
    Former Employee - Financial Service and Support Manager
    Approves of CEO

    I worked at South Carolina Federal Credit Union full-time (More than 3 years)

    Pros

    As far as benefits go, SCFCU is second to none. They are great about helping the community and offering ways to volunteer. They have a great employee atmosphere. The CEO, Scott Woods, is awesome. How many people can say that they see and hear directly from him all the time?

    Cons

    When you work in the financial centers as a manager, you are on a salary being paid for 40 hours while you actually work a LOT more than that. There is a lot of emphasis put on making your numbers in the financial center and making sure your survey scores are high enough. That’s not always easy when you are constantly understaffed and upper management says you should be fine.

    South Carolina Federal Credit Union Response

    Jul 12, 2018 – Vice President, Retail Sales and Service

    Thank you for your three years of service to the organization and for providing some info about your employee experience. We love your comments about our 'people helping people' philosophy and about... More


  10. "Sales"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Representative in North Charleston, SC
    Current Employee - Sales Representative in North Charleston, SC
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at South Carolina Federal Credit Union full-time

    Pros

    Great benefits. Provide all tools to be efficient. They make you feel special and appreciated and gives lots of opportunities to grow.

    Cons

    Contact Center hours until 7 pm.

    South Carolina Federal Credit Union Response

    Jun 11, 2018

    Thanks so much for taking the time to write a review of your employee experience at South Carolina Federal. We're so glad you feel valued in your role at the credit union.

    It's true that... More


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