South East Water Reviews

Updated Dec 13, 2020

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3.8
75%
Recommend to a Friend
South East Water CEO David Hinton
David Hinton
0 Rating
  1. "Customer Service Lead"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Customer Service in Frankston

    I worked at South East Water full-time for more than 3 years

    Pros

    Friendly staff and supportive culture

    Cons

    Office politics, relatives in the company

  2. Helpful (1)

    "Good work, bad salary"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - IT Security Analyst in Snodland, England
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at South East Water full-time for more than a year

    Pros

    Good company to work for, lots of tools and systems to work with

    Cons

    Really low salary, employees drastically underpaid

    South East Water Response

    December 11, 2020Human Resources Manager

    Thank you for your review. I am pleased to read that you believe South East Water is a good company to work for and that you have enjoyed the variety of your work. South East Water was the first water Company to sign up for the Living Wage because are committed to see everyone, regardless of whether they are permanent employees or third-party contractors and suppliers, receive a minimum hourly wage. We also carry out regular market reviews to ensure that we are paying our employees appropriately and fairly for the role that they carry out. We also have great benefits such as 25 - 30 days holiday, pension, life assurance, company sick pay health cash plan and much more.


  3. "Contented"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Production Manager 
    Recommends
    Negative Outlook

    I have been working at South East Water full-time for more than 10 years

    Pros

    One of the better water companies to work for

    Cons

    Ability to progress is limited due to company size

  4. "Good"

    3.0
    Current Employee - Project Engineer in London, England

    I have been working at South East Water full-time

    Pros

    Communication, Flexibility, Employer's satisfaction, services, work schedule

    Cons

    Slow Process, Willingness, responsibilities , Teams

  5. "Good employer"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Operations Manager in Tonbridge, England
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at South East Water full-time

    Pros

    Cares about staff and communicates well.

    Cons

    Long commute to work daily

  6. "Fantastic company!"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at South East Water full-time for more than 8 years

    Pros

    flexibility, friendly, good benefits, progression

    Cons

    more meeting rooms for collaborative working

  7. "A good company to work for with progression opportunities"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Insurance Claims Handler in Snodland, England
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at South East Water full-time for more than 10 years

    Pros

    Great work family, manager who is very supportive and a variety of departments

    Cons

    Well being can generate good ideas, but these are not always implemented or continued

    Continue reading
  8. "A company that appears managed to fail."

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Process Technician in Brighton, England
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at South East Water full-time for more than 8 years

    Pros

    Decent salary, some lovely areas to work in. Company vehicle keeps travelling costs down.

    Cons

    Poor work/life balance. Very poor reward and recognition. Speak a lot of upholding good mental health and family values but put nothing into practice outside of head office. Not flexible. Expected to work 1 weekend day in 5 for free. Work different time shifts on call but not recognised as shift workers. Company say on call hours are not working hours but expect them worked like they are. Hide behind staff council and force through poorly thought out working policies. Regularly blame lower banded staff for continued management failings. No extra money for covering strangely high absence through sickness of lower banded staff. No extra money for working outside of rota to help in times of increased demand or poor weather. Threaten with disciplinary way too often to scare workers into conforming. Pile more and more responsibility onto lower banded workers to hide poor management for no extra money or reward. Ignore low staff morale. High management staff turn over. 8 different managers in 9 years. Too many management tiers. Management dont listen.

    Continue reading
  9. "Great!"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Customer Service Adviser in Snodland, England
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at South East Water full-time for less than a year

    Pros

    - Training at the start was great - Constant feedback on what you're doing well on and how/what to improve

    Cons

    - Didn't have aircon, or if it did it was never on, so in the summer you'd be melting!

  10. "Pay"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Analyst in Sandhurst, Hampshire, South East England, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at South East Water full-time for more than a year

    Pros

    Flexible Regular breaks Socialable Good manager Friendly Fun environment

    Cons

    Fast pace Need to work weekends

Viewing 1 - 10 of 41 English Reviews