South Metro Human Services Reviews | Glassdoor

South Metro Human Services Reviews

Updated March 11, 2017
13 reviews

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Full-time Part-time

2.4
Star Star Star Star Star
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Tom Paul
4 Ratings

13 Employee Reviews

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  1. "MHC II"

    Star Star Star Star Star
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at South Metro Human Services full-time

    Pros

    great staff and training.

    Cons

    The pay is not very high for the work.


  2. "go elsewhere"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at South Metro Human Services full-time (More than 8 years)

    Pros

    4 out of 5 times your coworkers are amazing
    a couple supervisors who are diamonds in the rough
    pto - if you can bunker down to continue working there

    Cons

    Everything
    Upper management only care about their own butts. This does not include lower management-sadly they have no voice either
    Basically you need to conform or they will push you out
    They are incredibly humiliating when you leave - i.e. they walk you out, pack up your belongings and ship them to you
    They make it seem like they're supportive in you advancing your education, license, and career-but again if you don't conform, then when an opportunity arises don't expect them to advance you or provide you any support if you are advancing
    Management is very clicky and mean girls-like. You're told who to sit with, who to include into email, you have to funnel all knowledge to your supervisor, but hell if the same is returned to you
    They act like they care about your self-care, mental health, and well-being--oh but they do NOT!

    Advice to Management

    You all are horrible and only look out for each other.
    The fact that they don't see their role as supportive is a CLEAR sign that they do not have a care in the world about their employees.
    Staff turnaround is very high for this company---and it has NOTHING to do with the clientele (bc people would not be interested to begin with if the clientele 'scared' them)


  3. "Mental Health Counselor"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Mental Health Counselor in Coon Rapids, MN
    Former Employee - Mental Health Counselor in Coon Rapids, MN
    Recommends
    Positive Outlook

    I worked at South Metro Human Services full-time (Less than a year)

    Pros

    -Typically, laid-back shifts (except when they're not)
    -High-quality management
    -Decent pay
    -Excellent benefits
    -Fed on the job

    Cons

    -Can be difficult to utilize their generous PTO plan/get shifts covered
    -Clients can be very intense (but that's part of the job description)
    -Management is sometimes overworked, unable to properly respond to the concerns of lower-ranked employees

    Advice to Management

    Make sure there is enough of you to go around!


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Helpful (1)

    "Does Not Care for the clients."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Mental Health Counselor in Mendota Heights, MN
    Former Employee - Mental Health Counselor in Mendota Heights, MN
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at South Metro Human Services full-time (More than a year)

    Pros

    Clients at my house were amazing.

    Cons

    Night staff sleeps and showers every night still works their going on 2 years.
    Clients feel hopeless since the lead does not give help to any situation.
    Clients said many times they do not feel safe and still forced to live their.

    Advice to Management

    Do you damn job.


  6. Helpful (1)

    "Mental health practitioner"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - MHP in Saint Paul, MN
    Former Employee - MHP in Saint Paul, MN
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Absolutely None
    I would give ZERO STARS IF I COULD

    Cons

    They will work you to death, doing the job of many.
    The do not appreciate any of there staff.
    Zero appreciation.
    If you have a backbone at all, and stick up for yourself, they will harass and push
    You out.
    Your life will be threatened by their clients, they will not care, and treat you as if it is your fault.

    Advice to Management

    Get an entire NEW HR DEPT.
    HR dept has never worked in the field.
    A terrible set of human beings, zero compassion for their staff that does the tough work day in day out.
    Worked 70+ hrs a week for the company.
    Zero loyalty
    Simply do not care about their staff


  7. Helpful (2)

    "Terrible, unsupportive, bullying envirnoment"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    Pros

    I didn't really experience any Pro's while working for SMHS.

    Cons

    Supervisors are not supportive, they bully you and if you can think for yourself, your in trouble. Supervisors will question your every decision, rarely provide any feedback or support and will fire you for any reason. They'll also make you drive your own car, and if a client soils your seats, good luck trying to get them to pay for it. SHMS will provide you with barely enough training and then just throw you on the schedule with minimal supervision or support. The support team, supervisors and administration have their favorites and if your not one of them, you might as well quit. They aren't concerned with helping the clients to move forward with their lives, they are just concerned with keeping them were they are at, and collecting money from them. If you are looking to advance your career, I would highly recommend looking elsewhere.

    Advice to Management

    I would recommend changing just about everything you do. Try supporting your staff, instead of blaming them for anything that happens. I would recommend more training, having supervisors actually do the work they are assigned instead of passing it off to the MHC.


  8. Helpful (3)

    "I wouldn't recommed this company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Saint Paul, MN
    Former Employee - Anonymous Employee in Saint Paul, MN
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    They welcome you in with a great facade of caring about you and your career. They do have many useful trainings.

    Cons

    They target strong minded people to try to push out or they fire. They are more concerned over controlling their employees every move than in actually helping their clients.


  9. Helpful (2)

    "This is a hectic, extremely fast paced job."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Employment Specialist in Anoka, MN
    Former Employee - Employment Specialist in Anoka, MN
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at South Metro Human Services full-time (More than 5 years)

    Pros

    Great co-workers, days fly by, as you are running from place to place.

    Cons

    The pay could be better as you are asked to do the job of many!

    Advice to Management

    The turn over would be lower if management would take on some of the responsibilities that the case managers have, which would allow them to breathe easier.


  10. Helpful (2)

    "Former employee at SMHS"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Mental Health Counselor in Saint Paul, MN
    Former Employee - Mental Health Counselor in Saint Paul, MN
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at South Metro Human Services (More than a year)

    Pros

    I really enjoyed working with the clients and a lot of the staff was great to work with.

    Cons

    There is little room for growth in the company and there are no raises available no matter the length you work for them.


  11. "Great part time or first career job"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Mental Health Counselor in Blaine, MN
    Former Employee - Mental Health Counselor in Blaine, MN
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at South Metro Human Services full-time (More than a year)

    Pros

    Great company if going to school, you get tuition help after only 6 months, great benefits and the sense of community you get between staff is awesome. Also, most of the clients are great to work with. The company also offers great employee outings and encourage overtime if you need it.

    Cons

    Never get raises and the pay is below induxtry standard. If you don't get your shift covered you don't get time off.

    Advice to Management

    Be more flexible with time off requests.



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