South Middlesex Opportunity Council Reviews | Glassdoor

South Middlesex Opportunity Council Reviews

Updated March 13, 2017
19 reviews

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Full-time Part-time

3.3
Star Star Star Star Star
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James T. Cuddy
11 Ratings

19 Employee Reviews

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  1. "Benefits are amazing!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Framingham, MA
    Current Employee - Anonymous Employee in Framingham, MA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at South Middlesex Opportunity Council full-time (More than a year)

    Pros

    One of the best benefit packages around for work life balance. SMOC offers 4 weeks of vacation to start and over 2 weeks of sick time as well as all major holidays. If you value work/life balance then check out SMOC!

    Cons

    Could use a short term disability policy.


  2. "Counselor"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Program Specialist in Framingham, MA
    Former Employee - Program Specialist in Framingham, MA
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at South Middlesex Opportunity Council full-time (More than a year)

    Pros

    a lot of down time to do homework if you're a student. friendly management. internet access and printing

    Cons

    bad pay, long shifts, the home i was at had a problem with mice. aggressive clients

    Advice to Management

    management is doing a great job, I've always felt welcomed at the main office

  3. "Case Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Case Manager in Framingham, MA
    Former Employee - Case Manager in Framingham, MA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at South Middlesex Opportunity Council full-time (Less than a year)

    Pros

    Management is accessible and approachable. Pay is fair. Creativity is encouraged and benefits are better than average.

    Cons

    It can be discouraging when your best efforts lead to few tangible, positive results. But that's the nature of the job.

    Advice to Management

    Be more proactive in your praise of good ideas from employees, and when those ideas are approved, implement quickly, at least in a controlled, experimental way.


  4. "Lack of Training and Professionalism"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Framingham, MA
    Former Employee - Anonymous Employee in Framingham, MA
    Doesn't Recommend
    Negative Outlook

    I worked at South Middlesex Opportunity Council full-time

    Pros

    Benefits, Work/Life balance is good and reasonable

    Cons

    lack of professionalism, training and team atmosphere.

    Advice to Management

    Hire professional, well educated staff


  5. "Case Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Housing Case Manager in Lowell, MA
    Former Employee - Housing Case Manager in Lowell, MA
    Recommends

    I worked at South Middlesex Opportunity Council full-time (More than 3 years)

    Pros

    The case management team becomes very close and you can go to coworkers to help troubleshoot. You meet some of the strongest, most resilient people you could ever imagine. Truly inspiring.

    Cons

    The agency overall is very poorly funded, leading to case loads that are unreasonable. Better work could be done if they could afford to increase staffing.


  6. "Case Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Case Manager in Framingham, MA
    Current Employee - Case Manager in Framingham, MA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at South Middlesex Opportunity Council full-time (More than a year)

    Pros

    Great people to work with. You learn a lot from your co-workers and clients. Your co-workers become family . Great Benefits and time-off policies .

    Cons

    The Salary isn't that great and not enough room to grow


  7. Helpful (1)

    "case manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Scattered Site Case Manager in Framingham, MA
    Former Employee - Scattered Site Case Manager in Framingham, MA
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    great employers, good work environment, flexibility, decent pay

    Cons

    you only get pay 35hours unless you are salary which make pay sucks, clients need to be babied, poor management

    Advice to Management

    more training, more supervision, more workers appreciation

  8. "A growth opportunity and pleasant place to work"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Framingham, MA
    Current Employee - Anonymous Employee in Framingham, MA
    Recommends

    Pros

    Excellent benefits
    Opportunity to help others
    Respectful environment
    Nice people

    Cons

    Salaries and raises are tied to funding


  9. "Great place to work...benefits & mission"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Framingham, MA
    Current Employee - Anonymous Employee in Framingham, MA
    Recommends

    Pros

    Competitive pay, especially for management
    5 weeks vacation and plenty of sick time
    Emphasis on promotion from within
    Staff are very committed to mission and to serving clients

    Cons

    There are a couple managers who have been hired over the years that are incompetant
    Facilities at 300 Howard Street are sub par (no hot water, crappy bathrooms, unreliable heating systems)
    Pay to front line staff is on the low end

    Advice to Management

    None


  10. "Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at South Middlesex Opportunity Council full-time (More than 3 years)

    Pros

    Excellent time off benefits for employeees

    Cons

    Micro-management of employees not a good thing to do if you want to support your team.

    Advice to Management

    Let your employees work without micromanaging them.


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