Smaller community hospital with "family-like" feeling. Onboarding process inspires new employes and instills pride in working for the Cleveland Clinic. CEO has a daily presence at the facility and visits the units often. Educational staff meets with new employees to guage their satisfaction with training provided and to answer any questions.
Understaffed -- every day, every shift! Manager on unit was frequently unavailable and unresponsive to staff needs/attempts at communication. Sadly, manager was also completely unsupportive of providing comfort care measures or quality interactions between patients and nursing/support staff because it "interferes with productivity."
Advice to Management
Encourage and celebrate Cleveland Clinic's philosophy of "Patient's First" by supporting staff that believe in "Providing World Class Care" -- as opposed to threatening staff with write-ups for overtime. Address the staffing shortages in order to allow for quality patient care. Lead by example. Become a part of the team and show your presence on the unit.
This will replace the current featured review for targeted profile. Are you sure you want to replace it?
Are you sure you want to remove this review from being featured for targeted profile?