Southern Hills Reviews

Updated Jul 21, 2019

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2.6
39%
Recommend to a Friend
39%
Approve of CEO
Southern Hills CEO Tom Ozburn (no image)
Tom Ozburn
10 Ratings
  1. "The hospital transformed into a high tech, high quality healthcare facility despite the efforts a few negative employees"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
     
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Southern Hills

    Pros

    Great leadership Great physicians Great facilities Great employee and physician satisfaction The culture that has been created is amazing The hospital should never udder the words"suffering hills" again. Just slang by internet trolls with nothing better to do

    Cons

    The low performers that don't want to work and have no compassion for people. These low performers believe the represent the voice of the organization but they are just a distraction.

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  2. "Culture Continues to Decline"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Southern Hills full-time

    Pros

    Great physicians, nurses, and department leaders who truly care about the community and taking care of their patients.

    Cons

    The new administration (CEO) has created a culture of fear by micromanaging everyone to the point where they can't effectively do their job.

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  3. "Negativity killed the would-be employee"

    4.0
    Former Employee - Nurse Technician 

    I worked at Southern Hills full-time for less than a year

    Pros

    The overall atmosphere of the hospital was great. I like that it was small most employees seemed to know each other.

    Cons

    Not job-specific....the dining area in the cafeteria is small with no separate area for employees. Job-specific.... what I was told about the unit I worked in turned out to be completely different when I started training. Nurses wouldn't help when there was only one tech to 16 rooms with call lights and bed alarms going off. The tech that "trained" me was not helpful. She was annoyed by my questions and just having to deal with me in general. I'm personally not a fan of having to carry around an iPhone for patients to call. Its distracting, at the very least, to have a loud ringing phone in your pocket while taking care of a patient that deserves your undivided attention. If you didn't answer the phone after so many rings it would go to the nurse's station, which they didn't like. So, instead of just helping the patient themselves, they would search you down to let you know that room # so-and-so needs water or a blanket. Seriously. Needless to say, I didn't stay very long.

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  4. "Great people, Great teamwork"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Southern Hills full-time for less than a year

    Pros

    The nurses and staff that work in the ED are awesome. I've never worked in such a team focused department. If they see a need...it gets done. Everyone has been so nice to the new girl...me.

    Cons

    Still trying to figure that one out...maybe the EMR system...but lets face it...they are all bad. Very little support staff - no techs but they do offset that with adequate staffing though

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  5. "Can't Win"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Registered Nurse in Nashville, TN
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at Southern Hills full-time for more than 3 years

    Pros

    Caring director and some awesome nurses.

    Cons

    Very high turnover. Dangerous staffing grids. Impossible to give the care we want to give and the patients deserve to get. We are at the mercy of HCAHPS: no problem if your patient population consists of reasonable, down-to-earth individuals who are proactive about their health, but a nightmare if you have a high percentage of drug seekers, homeless, and mentally ill. Always floated to other floors.

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  6. "Encountered some of the most unprofessional behavior I have ever witnessed. Openly refer to patients as "customers"."

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
     
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Southern Hills

    Pros

    Small workplace, get to know people throughout the hospital. Opportunities to float to other units

    Cons

    Too many Chiefs; not enough workers. Bunch of back-stabbers. Will throw you under the bus in a heartbeat. Incompetence. Poor orientation. Inconsistency.

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  7. Helpful (1)

    "Now I know why the community calls it "Suffering Hills""

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Staff Nurse in Nashville, TN
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Southern Hills full-time for more than 3 years

    Pros

    Excellent staff to work with in all departments.Many are devoted to this hsopital regardless of working conditions placed upon them. Small facility with a feeling of a small town or family. Has the appearance of a 5 star hotel in the public areas.

    Cons

    Money is funnelled from patient care staff to updating the decor. Focus of this hospital is on appearances, not patients or the staff that cares for them. Medical equipment is is sparse and frequently not working. If you can find it when it is needed...as the medical equipment is to be out of sight for appearance's sake. Patient lifts have been discouraged and even forbidden to be used for lifting and transferring patients. This puts the patients at high risk of injury and being dropped/fall. Also endangers the employees as they have to risk their backs lifting patients. But that does not matter to them. If a nurse gets to where they cannot do their job after getting injured they threaten them and get rid of them. Staffing has been cut in all departments recently. This is most evident in the nursing department. Not only has staff been cut, they work short handed most of the time. Another appalling decision was that the hospital emergency department would never go on diversion anymore. This means that even if there are not enough staff or beds for the patients, they are still brought to the hospital. It is all about profit and appearance at Southern Hills, not human life or the quality thereof. More and more responsibility and liability for the nurses and the doctors. It's no wonder their turnover of both is so high.

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  8. "Not good"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - RN in Nashville, TN
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Southern Hills full-time for more than a year

    Pros

    none, there is nothing good going on here

    Cons

    way too many to list

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  9. "Great sense of family here"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
     
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Southern Hills

    Pros

    Benefits were adequate and sense of community strong

    Cons

    Short staffing at times Physicians unavailable at times

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  10. "Small 600 bed hospital with typical issues that go hand in hand with managed healthcare"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Lab in Nashville, TN
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Southern Hills full-time for more than a year

    Pros

    Small hospital, dedicated and talented staff

    Cons

    diagnosis always begins with expensive tests first,

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Found 11 reviews