Southern New Hampshire University Reviews | Glassdoor

Southern New Hampshire University Reviews

Updated December 6, 2018
448 reviews

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3.3
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Paul LeBlanc
196 Ratings

Employee Reviews

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Pros
Cons
  • "Team leads are useless, my last two sessions mine haven't even checked in" (in 55 reviews)

  • "It is a fancied up call center job" (in 13 reviews)

More Pros and Cons

  1. "Guide"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    fun, energetic, talkative, great pay

    Cons

    none, cant think of any


  2. "Wonderful company, learned a lot!"

    StarStarStarStarStar
    Former Employee - Admission Counselor in Manchester, NH
    Former Employee - Admission Counselor in Manchester, NH
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Southern New Hampshire University full-time (More than a year)

    Pros

    Amazing colleagues and direct management, facilities were outstanding, lots of perks (lunches, bonuses, employee appreciation events, professional development opportunities), pay, good and consistent feedback from direct manager

    Cons

    Many employees so at times difficult to stand out or feel that you're contributing effectively

    Advice to Management

    Assign projects to employees based on their strengths/interests, more focus on professional development

  3. "Peer Tutor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Manchester, NH
    Current Employee - Anonymous Employee in Manchester, NH
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Southern New Hampshire University part-time (More than a year)

    Pros

    Excellent part time benefits and communication. Supervisor is excellent.

    Cons

    I wish there were more paid hours


  4. "Grading requirements are the main focus"

    StarStarStarStarStar
    Current Employee - Adjunct Faculty
    Current Employee - Adjunct Faculty
    Doesn't Recommend

    I have been working at Southern New Hampshire University part-time (More than a year)

    Pros

    Good technology for both students and faculty (portal and IT help). Staff care.

    Cons

    Brightspace is not a great LMS, not sure why they moved from Blackboard to Brightspace vs Canvas. Grading expectations are ridiculous, especially when the assignments are too easy with little depth. I teach the same courses at other colleges and have the ability to define how I grade as well as the level of work students must complete. Busywork discussion boards and easy assignments are not providing the right education for students.

    Advice to Management

    I understand you need certain things completed in a gradebook/LMS for accreditation standards; however, if that is all you care about, you have lost sight of educating students for success. The course should be at a level equal to other institutions and the mechanics of how one puts comments in a rubric should not be your main focus.


  5. "Adjunct"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Southern New Hampshire University part-time

    Pros

    Flexible hours, supportive team leads and awesome Associate Dean.

    Cons

    The grading expectations can be too much for a part time assignment.

    Advice to Management

    Students that are already struggling and taking a success course should not have so much work. Discussions should be completed every two weeks, not every week. There should be more focus on having them learn the material.


  6. "Great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Southern New Hampshire University full-time (More than 3 years)

    Pros

    -- Outstanding benefits: health, dental, retirement, etc.
    -- Lots of other perks for employees besides (swag, employee appreciation events, fun volunteer opportunities)
    -- Laid-back, accepting, progressive company culture (80% of the staff are millennials)
    -- Flexibility/ tons of opportunity to move up or over to other teams
    -- Generally flexible work from home policies during inclement winter weather
    -- Excellent professional development opportunities
    -- Innovative company mission/ progressive worldview

    Cons

    -- Compensation is a bit low (it's a non-profit company)


  7. "Academic Advisor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Southern New Hampshire University full-time

    Pros

    Great culture and work environment.

    Cons

    Team Leads are typically new to the world of management.

  8. "Student Finance Counselor"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Southern New Hampshire University full-time

    Pros

    Great benefits, very caring people, great culture.

    Cons

    Parking is far away and pay (not factoring I benefits) is somewhat low.


  9. "IT Help"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Good place to work and great staff to help out student workers. As a student worker, balancing this job and school work was easy.

    Cons

    School network security made it hard to help students at times.


  10. Helpful (2)

    "This Will Suck The Life Out Of You"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Senior Management
    Former Employee - Adjunct Instructor
    Former Employee - Adjunct Instructor
    Doesn't Recommend

    I worked at Southern New Hampshire University part-time (More than 3 years)

    Pros

    It's online so work can be done on your own time.

    Cons

    Let me start by saying that this place will take anyone! I teach an intro course and most of my students cannot write in full sentences. The amount of work that they expect you to put in is ridiculous. I am not sure who designed these courses but they are full of weekly meaningless assignments that add NO value. But you are supposed to leave thorough feedback. I am sorry but if my student isn't even going to bother writing a full sentence, I don't have much to say.

    Guidelines for giving feedback are different depending on who you talk to. Team leads are useless, my last two sessions mine haven't even checked in.

    Don't waste your talents here. The level of student matches the level of effort the departments put into creating the courses. Let's just say it's clear they bought the lesson plans off some company without putting in any thought.

    Advice to Management

    Read reviews. My students always rate the content really low. They never like the assignments.

    Re-think your expectations for adjuncts because this is a sure way for people to get burnt out.