Southern New Hampshire University Reviews | Glassdoor

Southern New Hampshire University Reviews

Updated February 15, 2019
484 reviews

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3.2
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Paul LeBlanc
212 Ratings

Employee Reviews

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Pros
Cons
  • "Despite them telling us that it was no longer available, team leads still had access to it" (in 58 reviews)

  • "The full time staff is so worried about their jobs that they do not help the adjuncts at all, but offer platitudes" (in 16 reviews)

More Pros and Cons

  1. Featured Review

    Helpful (1)

    "Great company!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Southern New Hampshire University full-time (More than 5 years)

    Pros

    Great benefits, culture, work/life balance

    Cons

    Nothing. SNHU is a great place to work.

    Southern New Hampshire University Response

    Jan 29, 2019 – Assistant Director, Talent Acquisition

    Thank you for your review! We are thrilled to hear your experience has been positive during your time with us at Southern New Hampshire University. Like you, we are passionate about what we do each... More


  2. "Good System"

    StarStarStarStarStar
    Current Employee - Adjunct Professor
    Current Employee - Adjunct Professor
    Recommends

    I have been working at Southern New Hampshire University part-time (More than a year)

    Pros

    -Consistent assignments
    -Consistent feedback
    -Courses are set up well
    -The students are engaged

    Cons

    -Courses cannot be modified or changed in any way

  3. "Good Place to Start"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Admissions Counselor
    Former Employee - Admissions Counselor

    I worked at Southern New Hampshire University full-time (More than a year)

    Pros

    -Comprehensive Training for New Hires
    -Fun Environment
    -Allowed me to gain experience valuable for my next position
    -Free tuition (up to a certain point per year)
    -Fantastic Benefits
    -Incredible gym on-site

    Cons

    -Essentially a call center, you're responsible for your activity down to the minute.
    -It is customer service, so irate people yelling at you over over the phone is inevitable. Thick skin is beneficial.


  4. "AMAZING"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Southern New Hampshire University full-time

    Pros

    Great Benefits, good pay, well functioning teams

    Cons

    not a lot of advancement opportunities

    Advice to Management

    none

    Southern New Hampshire University Response

    Feb 5, 2019 – Talent Acquisition

    Thank you for your review! We are thrilled to hear your experience has been positive during your time with us at Southern New Hampshire University. Like you, we are passionate about what we do each... More


  5. Helpful (1)

    "Great growth opportunities, room for pay improvement"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Management
    Current Employee - Management
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I have been working at Southern New Hampshire University full-time

    Pros

    Wonderful growth opportunities to flourish

    Cons

    Flexibility to WFH is not great


  6. "More pros than cons"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Instructor in Tampa, FL
    Current Employee - Instructor in Tampa, FL
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Southern New Hampshire University part-time (More than 3 years)

    Pros

    Steady work, my deans and team leads have been supportive and fair and always am supported when a student whines to management
    I am a very strict instructor and abide by the rubrics to a tee

    Cons

    some of the course designs could be improved I teach 3rd and 4th yr stats and research design online

    The schools academic integrity dept is WAY too lenient re high turnitin reports
    they blame cit on not citing instead of the student copied and pasted from course hero

    Advice to Management

    I only teach online and my team leads and deans have all been supportive and fair

    Southern New Hampshire University Response

    Feb 5, 2019 – Talent Acquisition

    Thank you for your review! We are thrilled to hear your experience has been positive during your time with us at Southern New Hampshire University. Like you, we are passionate about what we do each... More


  7. "Wonderful Supervisors"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Office Coordinator in Manchester, NH
    Current Employee - Office Coordinator in Manchester, NH
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Southern New Hampshire University part-time (More than a year)

    Pros

    Amazing supervisors that provide constant opportunities for growth

    Cons

    None for now, maybe later

    Advice to Management

    Help all your employees better tailor services to students.

    Southern New Hampshire University Response

    Feb 5, 2019 – Talent Acquisition

    Thank you for your review! We are thrilled to hear your experience has been positive during your time with us at Southern New Hampshire University. Like you, we are passionate about what we do each... More

  8. Helpful (4)

    "Good benefits, micromanaged , but good after college opportunity"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Admission Counselor in Manchester, NH
    Current Employee - Admission Counselor in Manchester, NH
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Southern New Hampshire University full-time (More than 3 years)

    Pros

    the benefits are good
    go to school while you are here - its free for employees

    Cons

    the job can be extremely frustrating
    micromanaged to the MAX - be advised
    not much upward potential other than team lead
    pay is below average for the work


  9. "Great managers"

    StarStarStarStarStar
    Former Employee - Caller
    Former Employee - Caller
    Approves of CEO

    I worked at Southern New Hampshire University part-time

    Pros

    You will gain skills that will benefit you once you graduate

    Cons

    No issues with this company

    Southern New Hampshire University Response

    Feb 5, 2019 – Talent Acquisition

    Thank you for your review! We are thrilled to hear your experience has been positive during your time with us at Southern New Hampshire University. Like you, we are passionate about what we do each... More


  10. Helpful (2)

    "set you up for success"

    StarStarStarStarStar
    Current Employee - Adjunct Professor
    Current Employee - Adjunct Professor

    I have been working at Southern New Hampshire University part-time (More than a year)

    Pros

    On boarding process was beneficial and helped me understand process

    Cons

    Would like some say in class design but was told that will come with experience